While signing up for the family subscription, spotify asks me to enable javascript

[finnlorbeer]

Device:

MacBook Pro

Operating System Version:

OS X El Capitan

Firefox 43.0.1

Spotify Version:

web app

Description:

While signing up for the "family plan", spotify asks me to enable javascript

To reproduce:

1. open https://www.spotify.com/de/purchase/panel/?category=familyplanIntroOffer#__familyplanIntroOffer-bill...
   
   screen: https://www.dropbox.com/s/awq2ivv0jpim60x/Screenshot%202015-12-23%2007.52.01.png?dl=0
   
   
2. check the checkbox terms and conditions
   
   
3. click on "Familienabo Starten"
   
   

Expexte Result:

I can purchase the "family plan"

Actual Result:

I see a message asking me to enable Javascript (is enabled)

screen: https://www.dropbox.com/s/w5ifii7b1q2h6c0/Screenshot%202015-12-23%2007.50.41.png?dl=0

Workaround:

/

Additional information:

in console I can see parsing problems for the script javascript-disabled:

https://www.dropbox.com/s/71rdmdczursn917/Screenshot%202015-12-23%2008.02.05.png?dl=0

[sebastiankreuz]

Hey @finnlorbeer!

Thanks for bringing this up and welcome to the Community.

Can you try signing up again using a different browser or incognito window and see if it works?

[sharynandshane]

i keep getting message to enable javascript when i try to upgrade. i;ve tried 3 devices, laptop, phone and ipad, all which have javascript enabled.

what can i do ??

[James]

Hey @sharynandshane

Welcome to the Community!

If you're still having this issue, could you confirm your device and the specifici OS version? Also, which browser are you using?

Also, have you tried signing up again using a different browser or incognito window to see if it works?

[miopedaspunk]

I have tried with incognito, diff browsers, diff devices and still same message, any other suggestions?