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While signing up for the family subscription, spotify asks me to enable javascript

Status: Closed

Device:

MacBook Pro

 

Operating System Version:

OS X El Capitan

Firefox 43.0.1

 

Spotify Version:

web app

 

Description:

While signing up for the "family plan", spotify asks me to enable javascript

 

To reproduce:

  1. open https://www.spotify.com/de/purchase/panel/?category=familyplanIntroOffer#__familyplanIntroOffer-bill...

    screen: https://www.dropbox.com/s/awq2ivv0jpim60x/Screenshot%202015-12-23%2007.52.01.png?dl=0

  2. check the checkbox terms and conditions

  3. click on "Familienabo Starten"

Expexte Result:

 

I can purchase the "family plan"

 

Actual Result:

 

I see a message asking me to enable Javascript (is enabled)

 

screen: https://www.dropbox.com/s/w5ifii7b1q2h6c0/Screenshot%202015-12-23%2007.50.41.png?dl=0

 

Workaround:

 

/

 

 

Additional information:

 

in console I can see parsing problems for the script javascript-disabled:

 

https://www.dropbox.com/s/71rdmdczursn917/Screenshot%202015-12-23%2008.02.05.png?dl=0

Comments
sebastiankreuz

Hey @finnlorbeer!

 

Thanks for bringing this up and welcome to the Community.

 

Can you try signing up again using a different browser or incognito window and see if it works?

sebastiankreuz
Status changed to: Closed
 
sharynandshane

i keep getting message to enable javascript when i try to upgrade. i;ve tried 3 devices, laptop, phone and ipad, all which have javascript enabled.

what can i do ??

 

James
Status changed to: Closed
 
James
Status changed to: Closed
 
James

Hey @sharynandshane

 

Welcome to the Community!

 

If you're still having this issue, could you confirm your device and the specifici OS version? Also, which browser are you using?

 

Also, have you tried signing up again using a different browser or incognito window to see if it works?

Pete
Status changed to: Closed
 
miopedaspunk
I have tried with incognito, diff browsers, diff devices and still same message, any other suggestions?