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Won't let me play music

Status: Closed

My spotify cut out when my internet went out the other day. I went back online, and my song was stopped half way through. Now, it won't let me play anything; it's just stuck on that song, and the play button for the song is dimmed gray and not solid like it should. Made another account, and the same thing happened randomly. I don't know what's going on, but am getting frustrated that nothing is solving my issue. I signed out, restarted my internet, my computer, you name it. Help please.

Hey @gesserr!

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed". Don't hesitate to create a new thread if you need us again.

Our best.

Comments
Aimee_T
Status changed to: Need more info

Hi @gesserr, welcome to the Spotify Community!

 

Could you let us know what device, operating system, and Spotify version you're using? We'd recommend logging out and back into your account.

 

Let us know how it goes 🙂

FabianS_Bogota
Status changed to: Closed

Hey @gesserr!

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed". Don't hesitate to create a new thread if you need us again.

Our best.