Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.
Hey everyone,
Our engineers have been investigating the issues and have learned some of the causes, which seem to be related to specific accessibility and animation settings, coupled with individual device capabilities and performance.
They'll factor this in in future campaigns and will try what they can in order to prevent it.
Hi! Mine just never generated for my account. Do you know why?
phone: iPhone 11
OS: didn’t work on iOS 14 or 15
Version:8.6.84
troubleshooting: I tried going through the Spotify wrapped link on both the Spotify website and my email I was sent but it only has the “your artists revealed”. I’ve used this account since prior to 2015 and since 2018 have been able to access my wrapped no problem, just this year it didn’t generate for my profile.
i got both an email saying it was ready and on my Spotify it shows that there is the purple “your artists” playlist but nothing else, not even the green snake banner.
Our engineers have been investigating the issues and have learned some of the causes, which seem to be related to specific accessibility and animation settings, coupled with individual device capabilities and performance.
They'll factor this in in future campaigns and will try what they can in order to prevent it.
Hey everyone,
Our engineers have been investigating the issues and have learned some of the causes, which seem to be related to specific accessibility and animation settings, coupled with individual device capabilities and performance.
They'll factor this in in future campaigns and will try what they can in order to prevent it.