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Xbox One - Now playing song is overlayed with an old one TAKE TWO

Status: Closed

This one was reported previously by user: RichardFerm

It was closed without resolution. I am experiencing the same exact issue. Now playing song is garbled by previous ones as they do not go away. Picture is attached.

 

spotifyxboxoneglitch.jpg
Hey @chromejr.
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃 
Comments
Alfredo
Status changed to: Need more info

Hey @chromejr, welcome to the community!

 

Thanks for reaching out to us, we'll do our best to help.

 

Just to confirm, does the same happen if you control the app through Connect from your celphone or a different device?

 

In the meantime, let's try logging out and back in and reinstalling Spotify to see if it helps.

 

Keep us posted.

Alfredo
Status changed to: Need more info

Hey @Mlund000, welecome to the community!

 

Thanks for getting in touch with us.

 

To help you out, we'll need a bit more info first. Please send us the device, OS, and Spotify version numbers.

 

In the meantime, try logging out and logging back in to see if it helps.

 

Keep us posted.

 

 

JuanSebastian
Status changed to: Closed
Hey @chromejr.
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃