When playing music on the Xbox One, the playback timer constantly resets back to 00:00, generally when it hits 00:30 (thirty seconds) or so. The total length of the song is indicated correctly, and the display changes songs when the audio goes to the next song, but the timer bar never hits the end. It gets to 30-40 seconds, resets to 0, goes to 30-40 seconds, resets to 0, over and over. Audio playback is fine. This occurs when the Genius (?) screen comes up that shows notes and lyrics about the song, as well -- the timer, notes, and lyrics constantly go back to the beginning, even though the audio playback is fine.
Playback on all my other devices (phone, Windows 10 PC, etc.) are fine. This is limited to the Xbox One. Connected via ethernet to a fast switch, with Verizon Fios as my provider, so I wouldn't think it's network lag or anything like that. It's a persistent problem -- rebooting the Xbox or restarting the Spotify app doesn't help.
I'd appreciate any help.
Hey there folks,
We really appreciate all your reports so far. The right teams are currently looking into this.
If you're experiencing this issue, please make sure to try a reinstall of the app on your Xbox One device and let us know how it goes.
If that doesn't do the trick, make sure to click the +VOTE button to stay updated as well as leave a comment with the version of the Spotify app you end up with. We'll make sure to pass this on.
We'll be keeping an eye out for your replies, thanks!