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[Xbox][Other] Fix the Xbox One App

Status: Closed

To some people, the xbox app tells them they're offline even though they're not.

Hey folks!

 

Since we've heard that most of you have this issue fixed already, and haven't heard back from those that might still have trouble, we'll be closing the thread.

 

Do't hesitate to give us a shout if anything else comes up.

 

All the best.

Comments
William_13

Hey @nickykrog, thanks for the info!

 

Just to confirm, is your Xbox updated? We suggest to try restarting your internet router and reinstalling the app.

 

Keep us posted 🙂

Oguzduzen

I am having same problem anyone can help me please what is the problem here i tried what others did but still didnt fix !!!

EvilMojo
It seems now that xbox has updated the spotify app for at least somebody did. The app is now working perfectly fine for me.
Leonardo

Hey everyone!

 

Could you try updating your Xbox software and the Spotify app, and let us know if anything changes?

 

Keep us posted.

Oguzduzen

I tried updating but my xbox is updated and spotify i deleted and download it for couple times it is still same .

Alfredo

Hey @Oguzduzen!

 

Let's try thethering your phone's data plan to your Xbox and trying to log into Spotify again.

 

Let us know if that does the trick.

Alfredo
Status changed to: Closed

Hey folks!

 

Since we've heard that most of you have this issue fixed already, and haven't heard back from those that might still have trouble, we'll be closing the thread.

 

Do't hesitate to give us a shout if anything else comes up.

 

All the best.