Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.
Find more info on our community FAQ.
To some people, the xbox app tells them they're offline even though they're not.
Since we've heard that most of you have this issue fixed already, and haven't heard back from those that might still have trouble, we'll be closing the thread.
Do't hesitate to give us a shout if anything else comes up.
All the best.
Hey @nickykrog, thanks for the info!
Just to confirm, is your Xbox updated? We suggest to try restarting your internet router and reinstalling the app.
Keep us posted 🙂
I am having same problem anyone can help me please what is the problem here i tried what others did but still didnt fix !!!
Could you try updating your Xbox software and the Spotify app, and let us know if anything changes?
Keep us posted.
I tried updating but my xbox is updated and spotify i deleted and download it for couple times it is still same .
Let's try thethering your phone's data plan to your Xbox and trying to log into Spotify again.
Let us know if that does the trick.