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[Xbox] Playback issues

Status: Fixed

Plan

Free

Country

United States

Device

iPhone 6+, Xbox One

Operating System

iOS 12.1.2

 

My Question or Issue

 I usually listen to Spotify by pairing my phone to my Xbox so i can listen to it while i play games. It was working earlier today but when i tried an hour ago Spotify kept pausing every 1-3 seconds when paired to my Xbox. I've tried signing out of all devices, hard reseting the Xbox, uninstalling and reinstalling the Xbox Spotify App, turning down my audio quality, turning off the power saving and data saving modes, and pairing the web player to the Xbox. I don't know what to do. Are there any fixes to this issue?

Hey everyone,

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

Comments
CookiExKiiLLa

Y'all remember Pandora? Time to listen to them throwback playlists **bleep**.

Vocabledwarf367

Having same problem as every body else tried everything even made new account still does not work

kjnr07

Also having the same issue on xbox one as of this evening, been working fine as i use it everyday. 

AverageWelshy

Xbox One version is 10.0.17763.3066 and Spotify is 2.1.15.70

trooper116

Xbox: Xbox One S

Xbox Firmware: 10.0.17763.4085

Spotify App Version: 2.1.15.70

 

This issue started today for me, no issues prior. I tried restarting the app, the system, reinstalling the app. I tried controlling it from my tablet and directly from the xbox. 

kjnr07

  

StellarLime911

Having the same issue.  Original XB1, latest update, latest spotify version

I’m having a problem where I can’t lisen to spodify on Xbox, it keeps on pausing after 3 seconds 

PickUpThePace

This just started for me today.

Xbox One S

Continuously pauses. Come on, guys.

KahlosChild

1) Xbox One

2) 10.0.17763.4085

3) 8.4.92.1055