Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

family member cant download

Status: Closed
0 Likes
hey! i paid for this! my family member download music! I sent an invite for her did all of the step and stil can'fix it! are you guys trying to scam!!! this is bull**bleep**!

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Hubo
Status changed to: Need more info

Hey @user-removed! Welcome to the Spotify Community!

 

That's odd! Could you have your family member to try to log out and log back in? Let me know how it goes! 🙂

Have a great weekend!

ZullyB
Status changed to: Closed

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂