Since the latest update, spotify is unusable in ford cars using sync 2. The app has to be started before the engine is turned and sync unit are turned on. If the car and unit are turned on first the display in car stays on a frozen screen and nothing will play. You are unable to restart app on phone ( samsung s7) as the screen is locked on spotify/ford logo.
Thanks for keeping us updated!
We're glad to hear Spotify version: 18.104.22.1687 has solved the issue.
If you need any futher help, feel free to start a new thread 🙂