why do i keep on losing my dowloaded songs? the app logs out for no reason then when i open it my songs are not saved anymore. this always happen.. please help
Hey!
We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.
Me too bro! I got the same problem with you and it happend a thousand times on my android phone. The last time I used this Spotify app it works fine now it messed up. Trial works fine for me but the time I got this premium account for P129.00 for 3 months everything messed up, it automatically logs out for no reason and then the downloaded songs are gone, the list/line up is there but every song that I downloaded was gone. So I have to download it again. The problem repeated, and repeated again and again and again. I am so much confused why this happened. Please help us upon solving this issue #Spotify
We love your music, but its more lovely if it works fine and fixed.
That's not cool. Alright, let's take a look. Could you head over to offline devices on your account page and remove all devices? After that, could you do a reinstall of the Spotify app and download your music offline again? Let me know if it happens after that.
Hey!
We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.
All the best 🙂