[iOS] Adding songs to other playlist on IPhone fails

Thread965929

Description:

Unable to add local files to (another) playlist on iOS.

 

Error: "Title cannot be loaded. These title are not available at the moment. Please try again later".

 

If i try it with the Android App it works without a problem.

 

To reproduce:

  1. Sync local files to iOS app.
  2. Try to add local file to another playlist.

Workaround:

Sync from desktop client. 

 

Additional information:

If you are experiencing this issue, could you please post:

  • Your Spotify App Version
  • Your iOS version
  • Your Device

Thanks!

 

When posting in this forum please make sure you have read these guidelines.

 

IMG_0052.PNG
Status: Fixed
0 Likes
Comments
Amarro
Community Legend

Hello and welcome :)

is this error only at this one song? If yes you should check if it's in the right format (as mp3) and maybe you should render it again with audacity to 256 kbps or something similar. If it's happening at more songs, please answer so i will continue my research :)

 

auf deutsch: 

passiert das nur bei diesem einen song? wenn ja dann würde ich an deiner stelle gucken, ob der song im richtigen format ist, also mp3 zum beispiel. ausserdem könntest du es mal mit einer anderen bitrate wie zum beispiel 256 kbps ausprobieren. wenn es bei mehreren songs so ist, bitte antworte auf diesen post damit ich nach einer alternativlösung suche :)

PeterMuc
Roadie

It does not work with any song

Amarro
Community Legend

oh okey. have you tryed already a clean reinstalltion of the ios application? :) are you even able to play this songs which you want to add to the playlist?

PeterMuc
Roadie

I did but did not work. Even others have the same problem see here ... http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Adding-songs-to-other-playlist-on-IP...

Peter__
Community Legend
Status changed to: Fixed

Can confirm this is an issue. 

 

Confirmed using:

iPhone 5S (iOS 8.1)

Spotify 1.9.0.2744

Rock Star 24
Rock Star 24

Hey guys!

 

A bug ticket has been made for this.

 

Sorry for the long wait. Hopefully it will be fixed in an update soon.

Community Manager
Community Manager
Status changed to: Fixed
 
Community Manager
Community Manager
Status changed to: Fixed
 
Community Manager
Community Manager
Status changed to: Fixed
 
Rock Star 24
Rock Star 24

This is fixed in version 3.9