[iOS][Android] Incorrect display of multi-disk albums in Your Music

[Peter__]

Thread: 759465
Status: New

Description:

When adding multi-disk albums to Your Music, after a period of time the order of the tracks is reported incorrectly on both iOS and android devices. 

To reproduce:

• Add a multi-disk album to Your Music from desktop Spotify. This report uses Pink Floyd – Ummagumma [2011 - Remaster]
• View the album from the Album section of Your Music on an android or iOS device. It will show the correct ordering of the tracks. (CD1, CD2)
• Wait a period of time (for me a day) or restart the application/device several times, the track order will now be incorrect. (CD 1 Track 1, CD 2 Track 1 etc).

Workaround:

Add album to a playlist for now to preserve ordering. 

Additional information:

Screenshot of correct order from Desktop:

Spoiler

Incorrect display order on iOS after 24 hours:

Spoiler

If you are having this issue, can you please post:

1. Your desktop operating system (Windows 7/Mac OS X 10.9.x etc).
2. Your desktop spotify version (Help/Spotify > About)
3. Your mobile operating system (iOS 7/android 2.3 etc)
4. Your mobile spotify version
5. The link to the album you are having issues with (from the desktop client, right click on the album name and select "Copy Spotify URI" and paste into your reply). 

Thanks!

Updates:

N/A

When posting in this forum please make sure you have read these guidelines.

[twilightslick]

Desktop OS: Mac OS X 10.9.2

Desktop Spotify version: 0.9.8.296.g91f68827

Mobile OS: Android 4.4.2

Mobile Spotify: 0.7.9.1170

Example album: Pearl Jam – Lost Dogs

[17insane]

Desktop OS: Windows 7, Service Pack 1

Desktop Spotify version: 0.9.8.296.g91f68827

Mobile OS: Android 4.2.2

Mobile Spotify Version: 0.7.9.1170

Album: Frank Zappa – Joe's Garage Acts I, II & III

              Frank Zappa – Thing-Fish

[paulandgemm]

Yes, I have this annoying bug... 

1. Windows 8
2. 0.9.8.296.g91f68827
3. andriod 4.4.2
4. 1.0.0.82
5. David Bowie – The Next Day Extra (any multi-disk album really) 

[thomuk2006]

Oh my god I hate this bug.... double albums are all messed up... when saved to "your music" The track listing is in the wrong order... For example the new rem unplugged album.. please fix this asap. PLEASE

[t4strain]

Desktop OS: Windows 7 Home Premium

Desktop Spotify version: 0.9.10.14.g578d350b

Mobile OS: iOS 7.1.1

Mobile Spotify version: 1.1.0.2549

Album: Various Artists – Calling All the People - The Best of White House

[memcem]

1. Windows 7

2. 0.9.10.14.g578d350b

3. android 4.4.2

4. 1.0.1.984

5. Arcade Fire – Reflektor

please fix 😞

[user-removed]

Desktop OS: Windows 7 SP1

Desktop Spotify: 0.9.10.14.g578d350b

Mobile OS: iOS 7.1.1

Mobile Spotify: 1.1.0.2549

Example: Swans – Various Failures

Spoiler

[user-removed]

Very disappointing that the new update to the iOS app doesn't fix this. It seems like it should be trivial, and people have been posting about it for over a month.

[justinmpeterson]

1. Windows 7
2. 0.9.10.14
3. iOS 7
4. 1.2.0.3344
5. spotify:album:2dAxS22qLNJsj2QbmYCr1V

[alexstockler]

This problem is particularly accute for classical music (where multi-CD albums are the norm)

1. Your desktop operating system Windows 7 and Mac OS X
2. Your desktop spotify version 0.9.10.14.g578d350b
3. Your mobile operating system iOS 7
4. Your mobile spotify version 1.1.0.2549
5. The link to the album you are having issues with

Helga Dernesch – Wagner: Tannhäuser

Lucia Popp – Humperdinck: Hänsel und Gretel

Wiener Staatsoper – Wagner: Ring (Live At Staatsoper, Vienna / 2011)

Wiener Philharmoniker – Strauss, R.: Der Rosenkavalier

Konzertvereinigung Wiener Staatsopernchor – Wagner: Lohengrin