[iOS] Back button positioned wrong and unclickable

iphone 11

 

see back button at the picture

 

39097DE0-948E-48A5-B29C-68CD88EFF79D.png

Hey @LarterStyles,

 

Thanks for confirming this is now fixed for you!

If anyone else is still experiencing this issue, make sure to update your app to the latest version.

 

If you're still having trouble after updating, make sure to start a new thread in the relevant help board and include a link to this Ongoing Issue thread. We'll get back to you there.

 

Cheers!

Related Issues

Comments
Rock Star 23
Rock Star 23

Hey @svecoldr, thanks for reaching out to the Community!

 

Thanks for the screenshot.

Could you try a clean reinstall of the app following these steps?

 

If that doesn't help, let me know the iOS version running on your iPhone 11. You can find this by going to Settings > General > About.

 

Let me know how this goes!

Casual Listener
it is ios 13.5. I have just got the iphone so the app was freshly installed today. I will try to reinstall and see if that makes any difference
Casual Listener
can reproduce even after reinstall. steps

open app
start playing a playlist
maximize the currently playing song
lock the screen
unlock
click down arrow to hude the maximized view
back arrow is placed wrong
Rock Star 23
Rock Star 23

Hey @svecoldr,

 

Thanks for showing me the steps to reproduce the issue. I tried it on my iPhone, before and after the reinstall and the same thing happens to me as well.

 

I'll take a look at this and get back to you as soon as I can.

 

Thanks for your patience in advance!

Moderator
Moderator
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE.

 

Could you also make sure to provide us with the following info, if you haven’t already:

  • device + OS version
  • exact Spotify version

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

Roadie

+1

6EEC94A7-1906-4FBE-A50F-A8ED1444E953.jpeg

Visitor

iPhone 11 iOS latest.5 +1

Moderator
Moderator

Hey @LarterStyles and @syedtalalashraf,

 

Thanks for reaching out about this here in the Community.

 

It'd be great if you'd let us know:

  • The exact version of your Spotify app (e.g. 8.5.58.1161).
  • The exact version of your iPhone's operating system (e.g. 13.4.1).

We'll look out for your updates!

Roadie

Latest version on both counts:

 

iOS 13.5

Spotify 8.5.59.1118

Visitor

Same as larter