[iOS][Desktop] Queuing Track In Playlist Causes a Queue skip (plays track twice)

Thread686892

Status: Under Investigation

Description:

Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This happens due to all of the tracks between the hard queued copy of the track, and the soft queued (playlist) copy of the track being skipped out of the play queue. 

 

This appears to have been introduced as a bug in the desktop client in v0.9.10.x as well. 

 

To reproduce:

  1. Start Spotify
  2. Play a playlist
  3. Queue any track which is later on that playlist. 
  4. Once the track plays once, the Spotify app will skip all tracks between the two queued copies of the track in the playlist, therefore playing the track twice. 

Screenshots in Spoiler below:

 

Spoiler

Using Spotify Connect to view the play queue over on my android device (since you can't view play queue on iOS), I can see:

 

Queued Horizons:

Screenshot_2014-02-18-13-41-25.png

 

Horizons then plays:

Screenshot_2014-02-18-13-41-53.png

 

Horizons then plays again, Spotify skips Goodbye and Punching in a dream from the Play Queue:

Screenshot_2014-02-18-13-42-41.png

 

After it has played twice, the next track plays:

Screenshot_2014-02-18-13-42-30.png

 

 

 

Workaround:

None.

 

Additional information:

The same issue does not appear to happen when queuing on android.

 

If you are having either of these issues please can you post below:

-- Version of Spotify you're using
-- Version of iOS you're using

 

Thanks!

 

Updates:

2014-05-18: Adding desktop to the effected platforms.

 

When posting in this forum please make sure you have read these guidelines.

Hey everyone! This was fixed on the desktop in the 0.9.13 version of the desktop app. Are any of you still having trouble on your iOS device? If so please let us know. 

Status: Fixed
0 Likes

Related Issues

Comments
Community Manager
Community Manager

This is how it's supposed to work.

 

Starting a playlist by tapping play "soft" queues all its tracks. Forcing a track to then be queued by adding to the queue will "hard" queue it to be the next track played, and thus play it twice, then play returns to the regularly listed tracks. It does the same on Desktop and Android.

Peter__
Community Legend

It plays twice in a row though on iOS, even if its not the next track in the "soft" queue. 

 

In the example above, the playlist (as soft queued when you start playback) is:

Bravado

Goodbye

Punching In a Dream

Horizons

Warflower

 

If you then hard queue Horizons you get:

Bravado

Horizons (hard queued)

Goodbye

Punching In a Dream

Horizons (soft queued)

Warflower

 

Once Bravdo ends you get:

Horizons (soft queued)

Warflower

 

So not only does it miss out Goodbye and Punching In a Dream, but it immediately plays Horizons again (which is a bug in my eyes).

Community Manager
Community Manager

Well, since you put it that (idiot-proof) way, I see it differently.

 

But, is the bug the double queue, or is ithe bug actually the skipping/removing of the tracks between the hard and soft queued track?

Peter__
Community Legend

It appears to be the skipping of the tracks between the hard queued version and the soft queued version which I have only just noticed after writing it out causing the issue! Although, this is all very "assumed" since I'm not sure of the correct functionality and since I'm using Connect to view the play queue its hard to know where the error really lies - but playing the same track twice does seem like erroneous behaviour (and testing doesn't appear to happen on android itself?)

Community Manager
Community Manager

Just tested with our escalation guys. It does look to be the skipping of those in-between tracks that's not what's supposed to happen.

 

Would you mind editing the bug description? queuing a track removes in-between tracks, basically.

Peter__
Community Legend
Yup, consider it done. ;)
Community Manager
Community Manager

It looks like we've been able to reproduce this, so I've changed the status to Under Investigation.

emmaselander
Newbie

I have this exact problem but on desktop using Mac OS X 10.9.2 and Spotify 0.9.10.12.ga9ab7425.

stratboy007
Newbie

Apparently not everyone can post a new bug thread so I found this one and it is related to the queue function.

 

On my iPhone 5S (running Spotify app version 1.1.0.2549 with Premium subscription) I do the following:

 

1) Play a radio station

2) Choose a song from "My Music" to queue next

3) Song plays next as expected

4) After that song, if I "thumbs up" any songs later I get a message with a big X saying "Something went wrong" (how descriptive)

 

Restarting the app seems to clear it.

liquidice13
Gig Goer

I am having this issue on PC, Mac, and iPhone. If I queue any number of songs, the last song queued will play twice.