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apps for both crash at launch
I can’t get in to see the Spotify versions but they are the latest versions for each
both devices have ample storage space
iPhone X, iOS 13.4.1 , 170gb Free
older iPad, iOS 12.4.6 , 35gb Free
Both started crashing at same time. They were fine all day. That they are both crashing indicates it’s not the device or software
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
My Question or Issue
So I tried to open the app to find a song, and it would not load at all. It just went to the screen and straight off. I thought maybe because it’s open on my Mac that might be why. Turned my phone off and on again- nothing. And I even uninstalled and reinstalled and it still won’t open but it will open on my Mac. Is this a phone issue?
I am having the same issue on my iPhone in CT... please fix! Weirdly enough, Tik Tok is doing the same thing, are they apart of the same company?
My Spotify was perfectly working this morning but now it keeps crashing. Already reinstalled it and still same issue...
iPhone X, iPad Mini 5
When I launch the app on my phone and iPad, the app immediately crashes. I updated to the latest version (8.5.56); I also uninstalled and reinstalled the app on my devices and it is still crashing. Let me know if you would like more information. I have videos but they are too large to attach here.
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My app was working fine earlier today and now it crashes whenever I try to get it open. This is super frustrating. Every ‘fix’ or ‘solution’ I have found through this community is not helping. I’ve changed my language, tried a clean install, closed other apps and reset my phone... This is ridiculous for the money I pay for this service.
Yep same. In this thread https://community.spotify.com/t5/Ongoing-Issues/iOS-App-crashes-instantly/idi-p/4845488 it was claimed fixed, but it is not. I'm also having issues linking a firetv, as I signed everything out as part of troubleshooting this.
iphone xs max, ios 13.3.1, latest spotify from the app store (8.5.56)
App crashes at launch. Tried everything, reinstalling the app, changing internet connection, restarting my phone. Nothing works. Running the latest version of Spotify, and the latest iOS. Has to be with the new update.