[iOS] Error when sharing to Instagram Stories

 

Plan

Premium

Country

USA

Device

iPhone XS MAX

Operating System

iOS 13.1.2

Spotify Version 

8.5.25

Instagram Version

112.0

 

My Question or Issue

Can't share anything (playlist, song, album, etc.) to Instagram Stories.  Was working yesterday.  Not working today.

 

Edit 9/27/19:  Tried all the things: reset, uninstall, reinstall, ensured everything was up to date.

 

Update 9/28/19:  Still no updates.  Still not working.  

 

Update 9/29/19:  Tried to uninstall/reinstall Spotify  and Instagram.  Restarted phone.  Went to go see Clairo live lol.  Still not workin'.  But also, I love how the comments below are doubling up as song suggestions for me :smiling_face_with_smiling_eyes: keep the screenshots comin'!  

 

Update 9/30/19:  And still no updates.  :weary_face:

 

Update 10/1/19:  Updated to iOS 13.1.2... tried the usual troubleshooting methods.  Still not working.

 

Update 12/7/19:  Forgot to update this but this was fixed lol.  Sometimes it's glitchy and I get the same error- but it's fixed.

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Hey folks,

Thanks for your patience while we looked into this.

This should now be fixed if you update your Spotify app to the latest version.

If updating doesn't help, just let us know and we'll look into it.

Thanks! Stay awesome :)

Comments
Jakepearcy5253
Visitor

Attempting to share a Spotify song onto my Instagram story does not work. I get an error message saying "sorry, we couldn't share to Instagram stories, please try again later". I have restarted my device, deleted and reinstalled both Instagram and Spotify and no luck. I've tried all troubleshooting steps found on this site and would really love to get this issue fixed. 

Plan

Premium

Country

USA 

Device

(iPhone X)

Operating System

(iOS 13)

 

My Question or Issue

 

50A5CF03-C8AE-4576-975A-3C9FBB1FC7BB.png
daskun
Casual Listener
i think is the instagram version that updated on monday/thursday ?
quiksnowboard
Newbie

(UPDATED 9/27): Yep, same thing happening to me as well.  

Spotify Version

8.5.23.644IMG_8137.png

Country

USA 

Device

(iPhone 11 Pro)

Operating System

(iOS 13.1)

Rising Star 1 eltoch
Rising Star 1

Your issue sounds really similar to one 'Ongoing Issues' that can be found here! I recommend you vote on that, hopefully, it'll speed up the process! While it's not exactly the same, I would assume that it is related. The Spotify mods have said that they're looking into things and I'm sure more news will be coming from them soon.

 

Have a great day :)

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

stogelis
Newbie
Spotify version 8.5.23.644
iOS 13.1
Rock Star 16
Rock Star 16

Hey @stogelis,

 

What troubleshooting steps have you tried so far?

 

Keep me posted :)

stogelis
Newbie
restarted device, updated apps, reinstalled app
grejmusic
Visitor
Same here, last updated Spotify Version, last iOS version, iPhone 8, Premium Plan, Europe.
aleph88
Visitor

Same problem on iPhone 7 with iOS 13.1, last version of Spotify and Instagram. I've try to restart device and eliminate/re download the app but the problem remains.

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