Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


[iOS] Extreme battery drain on iPhone 5

Status: Fixed

Thread: 154996

Status: Fixed


Spotify seems to drain the battery on some iPhones


Additional information:

From the original thread:

"I have the premium service and have noticed a significant battery drain when using Spotify as compared to my iPhone 4. Is it just me?

I've optimized my phone to conserve power as much as possible already. Brightness, push/fetch, location, turned off cellular for spotify... Still. It drains really fast."




2013-02-04: This issue is still high on our to-fix list.

2014-05-19: This appears to have been fixed in the v1.0.x releases. Anyone still having issues please let us know. 


When posting in this forum please make sure you have read these guidelines.



I am using iPhone 5 32gb running iOS 9.3.2 Spotify is using 63% of my battery when I left my house going out to lunch and to the grocery store

i had 100% of battery.  now just got home now I'm down to 23%

but my iPad 2 16gb  running the same iOS same software that My iPhone 5 has but Spotify in my iPad 2 uses 49% of its battery 

Is there a fix for this I use my Spotify all day when I am out of the house 


iphone 5 with iOS 10 still having problem.


already tried:

1. re-install spotify  (3 times, 1 time with iOS 9)

2. reboot iPhone5 (serveral times)

3. switch spotify to offline mode