Hey folks! We've been receiving reports about the Home Page not loading on iOS while Offline Mode is switched on and this is being investigated 🙂 All related threads will be merged here.
Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
once I have turned Spotify offline the home page will not load anymore. As a result I cannot get back online. I have to delete the Spotify app and install it again. After installation the same problem occurs. It doesn’t matter if I am connected to the internet or not, the problem is always there.
I tried restarting my phone and signing out of spotify from all devices, but I had to delete the app entirely and re-download it. This fixed the issue as it’s automatically online after download. I haven’t turned it offline yet in case it happens again.
I can't take the app out of "offline mode". I set my account offline and wanted to change this last night. Unfortunately, I can only see an activity indicator on the home screen. I don't have access to any other UI. This means I can't access the account section to disable "offline mode".
Same as the problems mentioned here. It’s a hassle to delete the app, then download playlists & podcasts again to my phone. This happened twice already.
Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thanks!