Plan
Premium
Country
The Netherlands
Device
iPhone 11, Speaker: Naim Muso 2
Operating System
iOS 14.4.1
My Question or Issue
I keep losing the ability to control the volume of a device I connected with through Spotify Connect, specifically my Naim Muso 2 speaker. After several minutes after connecting with the device and playing a song, my iPhone seems to switch to controlling only the volume of media played directly on the device itself. Force shutting the app doesn't help and i need to disconnect from the speaker and reconnect again before I can control the volume again. I already tried restarting my devices, even my router. I also tried to turn of the 5GHz band, so that all device would operate on the same frequency band. Nothing seems to help, does anyone have a solution? I know I can use Airplay or Bluetooth, but this seems tedious as Spotify Connect would be he best option if the volume controls wouldn't drop out.
Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thanks!