I am having an issue with the Spotify app on my iPhone (only) where my Sonos devices are not appearing.Spotify Connect is there for my MacBook (when open) but none of the Sonos devices through Spotify Connect are appearing.
All of the Sonos devices are appearing as expected on my MacBook, iPad and my wife’s iPhone, not I’m not sure why they’re not appearing on my iPhone.I can connect to those devices through my Sonos app.I have tried restarting the device, deleting/reinstalling both apps and restarting my router and Sonos devices and none have resolved the issue.A reinstall of the Spotify app temporarily resolves the issue but keeps reverting.
I have attached screenshots from my 3 devices to show what’s appearing and details of the devices are listed below:
iPhone 7, iOS 12.4, Spotify 126.96.36.1997, Sonos v 10.3.2
iPad Mini 4, iOS 12.4, Spotify 188.8.131.527
MacBook Pro (Retina, 13-inch, Early 2015), macOS Mojave 10.14.5, Spotify 184.108.40.2061.gdb77255f
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone!
If you’re still experiencing this issue, make sure your app is on the latest version by doing a clean reinstall.