iPad pro user. Family premium account holder and as the account holder I can't use it.
It would be nice to let your users know what is happening regardless if there is no fix just yet, but to inform them of progress it's just good UX. Saying nothing will put users in frustration a questionable mind frame, distrust in the product and will result in users taking business else where.
I love spotify, but the lack of communication is sad. I really don't want to go to Apple music, but I also want to use the righteous new speakers on the Pro. Can we at least get an ETA on when it will be functional again?
An ETA would be great. It's been a week and I can't imagine the changes required to the application to make it at least functional are immense. I'd be OK with it not looking great on the pro for now to at least be able to use it.
And you can add me as another disgruntled Spotify premium subscriber with a new iPad Pro and the app doesn't work. If it's not fixed by the end of the month, I guess it's time to look for another service!
This is now fixed, with Spotify for iOS Version 4.4.0: