[iOS] "An error occurred. Please try again" message

[meahtenoha]

Thread: 737199

Description: Users are getting the error message ""An error occured. Please try again" on iOS but playback is working just fine. 

Info needed: If you're experiencing this issue please post the following details

• Your device
• Version of Spotify installed
• Whether this happens over WiFi and/or 3/4G

[meahtenoha]

If you're experiencing this issue please post the following details in this thread:

• Your device
• Version of Spotify installed
• Whether this happens over WiFi and/or 3/4G

[Drazgul]

iPhone 6

3.7.0.1100

WiFi and mobile data

[mochs]

iPhone 6 (iOS 9b5)

3.7.0.1100

WiFi and LTE

Happens only while searching; mobile and desktop (Mac)

[Aquili]

Iphone 6plus 3.7.0.1100 WiFi and LTE Trued uninstalling/ reinstalling the app. No change.

[Xexeen]

iPhone 4s Spotify version 3.9.0 Both on wifi and on 3G Tried logging out and reinstalling the app.

[meahtenoha]

Hey folks, this issue was fixed with the 3.5 iOS update. Thanks for reporting this to us!

[JanBoob]

Issue is back for 4.4 iOS update. Activity log showing an error occured, please try again later. Only noticed since updating my app. Running latest iOS 9.1 on iPhone 6 Plus. Same on wifi and data.

[luiscamaldonado]

same problem
iphone 5 ios 9.2
3G/4G  Tried logging out and reinstalling the app

[luiscamaldonado]

I tried logging out and reinstalling the app
erro continue

[Pegasus1311]

same problem when using Radio

Iphone 5, Ipad, Windows (though on Win nothing happens, no error msg)

Have tried to get in touch with Spotify via the content form on the website - that does not work either !??

Pegasus1311