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iPad pro 11”
My Question or Issue
Running into weird behavior. With a playlist open, the position you were browsing in the playlist snaps back to the top if you switch apps. Persists after a clean install. Known issue? Intended?
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, let us know in the relevant help board here.
Hey @Lowhumidity, thanks for reaching out to the Community!
Thanks for trying the reinstall of the app. Could you also try restarting your device? Also, what's the app version currently of the app? You can find this by going to Spotify app > Settings (gear icon) > About.
Keep me posted!
126.96.36.1999 Restart doesn’t fix it
Thanks for reporting this issue to us.
We’ve passed your info on to the relevant team, who are currently looking into it.
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Could you also make sure to provide us with the following info, if you haven’t already:
Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.
Hey there @Lowhumidity,
Thanks for bearing with us as our teams are continuing to investigate this.
There should be a newer version of the app available. Could you update and let us know if the issue persists for you? If it does, it'd be helpful if you could include the version of the app you ended up with.
Any screenshots/recordings of what you see would also be welcome - just make sure that there's no private/sensitive info displayed.
We'll be keeping an eye out for your reply, thanks!
Thanks for keeping us posted 🙂
We've made some changes backstage. Could you update the app and see how it goes?
Keep us in the loop! We'll be right here if you have any questions.