Ongoing Issues

Album art not appearing on Discord

Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10 My Question or Issue I have all the proper settings enabled, earlier I had problems with the status display itself (it used to not show up sometimes), now the problem has b...

Anurag9Craft
Casual Listener
Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10 My Question or Issue I have all the proper settings enabled, earlier I had problems with the s...
2021-01-23 2:56:04 PM
2021-04-19 2:35:57 PM
Mario
Spotify Legend
29440 Views
68 comments
290 likes
album art
Broadcast
Discord
Status
Fixed

29440 Views
68 comments
290 votes

[Mobile] Cover art renders incomplete for offline songs

Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1) Spotify Version: 8.5.13.676 My Question or Issue When downloading files, their album art renders incomplete, showing chunks in black. Tried clearing cache, redownloadi...

tonymahc
Casual Listener
Plan Premium Country Mexico Device Moto E4 Operating System Android Nougat (7.1.1) Spotify Version: 8.5.13.676 My Question or Issue When downloading ...
2019-11-07 7:20:59 AM
2020-10-30 9:21:55 AM
Elena
Moderator
9302 Views
67 comments
41 likes
album art
Download error
incomplete
Not Right Now

9302 Views
67 comments
41 votes

Playlist Covers Not Appearing After Deleting Custom Covers

I really enjoy being able to add custom images as covers for some of my playlists, but I've recently found that if I add an image to a playlist, then remove it, the cover doesn't revert back to the 4-album collage it used to be, and instead just stay...

chamfinity
Casual Listener
I really enjoy being able to add custom images as covers for some of my playlists, but I've recently found that if I add an image to a playlist, then remove it, the cover doesn't revert back to the 4...
2017-11-09 4:21:04 AM
2018-06-11 10:54:32 PM
DJ_Fairwax
Newbie
1399 Views
10 comments
4 likes
album art
Desktop
Mobile
Closed

1399 Views
10 comments
4 votes

Wrong metadata on some local files

Some local files are displaying the wrong information. Also, some have incorrect album art, while others have no album art at all. I'm having this problem on desktop & Android.

leeburt82
Gig Goer
Some local files are displaying the wrong information. Also, some have incorrect album art, while others have no album art at all. I'm having this problem on desktop & Android.
2017-01-02 8:16:55 PM
2017-01-11 12:56:33 PM
Jim
Spotify Legend
166 Views
2 comments
0 likes
album art
metadata problem
Wrong Info
wrong tag
Closed

166 Views
2 comments
0 votes

Wrong album and track information

I've already reported a lot of incorrect track and album information in the past using the contact form that Spotify provides. I always get an email back that they received it, but then nothing comes of it. It's really frustrating. Today I noticed a ...

hdn
Casual Listener
I've already reported a lot of incorrect track and album information in the past using the contact form that Spotify provides. I always get an email back that they received it, but then nothing ...
2016-12-16 9:06:20 PM
2017-07-04 6:33:52 AM
marsjaninzmarsa
Newbie
204 Views
3 comments
0 likes
album art
Album info
Song Title
track information
Not An Issue

204 Views
3 comments
0 votes

Album art and blue notification freeze, but playback seems fine - On Mac

It has happened for quite sometimes the past 2 weeks. I am from Stockholm, Sweden if that helps. The album art and the blue notification bar seem to be stuck after sometime (as you can see in the attachment), but the playback seems to be fine. Workar...

Raj0689
Casual Listener
It has happened for quite sometimes the past 2 weeks. I am from Stockholm, Sweden if that helps. The album art and the blue notification bar seem to be stuck after sometime (as you can see in the att...
2016-09-07 6:23:06 PM
2016-09-11 11:32:38 PM
MaryC1
Spotify Legend
87 Views
2 comments
0 likes
album art
Mac Book
Closed

87 Views
2 comments
0 votes

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