Ongoing Issues

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Forum Posts

Where is volume normalization for Amazon Alexa?

I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical recordings. Where can I find the volume normalization opt...

  • Casual Listener
  • ...lassical recordings. Where can I find the volume normalization option for Alexa?
  • Laxative
  • Newbie
  • 14725 Views
  • 22 comments
  • 69 likes
  • Alexa
    classical
    Echo
    Echo Dot
    volume
    volume difference
    volume issues
    volume normalization
  • Not An Issue
  • 14725 Views
  • 22 comments
  • 69 votes

Spotify Amazon Echo integration fails intermittently

Have been using this for about a week now and it is a great idea, but frustrating when Alexa / Echo cannot "see" Spotify and vice versa.Spotify is set as default music service.Alexa attempts to play or resume the Spotify playlist and you are met with...

  • Casual Listener
  • Have been using this for about a week  now and it is a great idea, but frustrating when Alexa / Echo cannot "see" Spotify and vice versa. Spotify is set as default music service. Alexa a...
  • quwesumme_
  • Newbie
  • 3473 Views
  • 13 comments
  • 12 likes
  • Alexa
    Amazon Echo
  • Not Right Now
  • 3473 Views
  • 13 comments
  • 12 votes

Your Spotify account doesn't support streaming on this device

Hi, I recently bought an Amazon Alexa Dot and was excited to link it to my Spotify Premium account. I was able to link the accounts without a problem. Nonetheless, whenever I ask Alexa to play a song I get: "Your Spotify account doesn't support strea...

  • Casual Listener
  • Hi,    I recently bought an Amazon Alexa Dot and was excited to link it to my Spotify Premium account. I was able to link the accounts without a problem.   Nonetheless, w...
  • SergioDavid
  • Roadie
  • 8422 Views
  • 2 comments
  • 2 likes
  • Alexa
    Alexa Echo
  • Closed
  • 8422 Views
  • 2 comments
  • 2 votes

Automatically play music on Alexa

Hello, Is there anyway possible for Alexa, or Spotify, to automaticly play music when arriving home? Daniel

  • Casual Listener
  • Hello,   Is there anyway possible for Alexa, or Spotify, to automaticly play music when arriving home?   Daniel
  • SergioDavid
  • Roadie
  • 219 Views
  • 1 comments
  • 1 likes
  • Alexa
    AUTOHOME
  • Not An Issue
  • 219 Views
  • 1 comments
  • 1 votes

Spotify going haywire

I've had the strangest experience tonight, and it all seems to link to Spotify! About 7 pm, I had Google home playing music. I told it to stop, which it did. About 10 seconds later, it started playing the chicken dance in Spanish (unasked). I told it...

  • Casual Listener
  • ...gain (and skipping songs every 10-15 seconds).  I finally shut down Spotify on my computer, and a few seconds later the Alexa device in an entirely different room turned itself on and started p...
  • ZullyB
  • Roadie
  • 196 Views
  • 2 comments
  • 1 likes
  • Alexa
    Google Home
    Mac Book
  • Closed
  • 196 Views
  • 2 comments
  • 1 votes

Alexa will not find the Playlist "The Song Remains The Same from my playlist

I have had NO Luck trying to get ALEXA to find or PLAY ANY of the Albums or PLAYLIST's from my account. I have looked at the ALEXA commands and none of them work, and yes, the Playlist are there and will play on my Phone. Why won't ALEXA find them? A...

  • Casual Listener
  • I have had NO Luck trying to get ALEXA to find or PLAY  ANY of the Albums or PLAYLIST's from my account. I have looked at the ALEXA commands and none of them work, and yes, the Playlist are t...
  • Leonardo
  • Roadie
  • 128 Views
  • 2 comments
  • 0 likes
  • Alexa
  • Closed
  • 128 Views
  • 2 comments
  • 0 votes

Can't link premium account to alexa

Have premium spotify and would like to connect my account to alexa, but can't find spotify in alexa, is this not supported via a Danish subscription?

  • Casual Listener
  • Have premium spotify and would like to connect my account to alexa, but can't find spotify in alexa, is this not supported via a Danish subscription?
  • SergioDavid
  • Roadie
  • 243 Views
  • 2 comments
  • 0 likes
  • Alexa
  • Closed
  • 243 Views
  • 2 comments
  • 0 votes

Spotify Connect suddenly not listing Alexa devices

All of a sudden today Spotify Connect is not showing my Alexa speakers. I tried both the Android and Windows desktop apps. This is crucial for me. Is there a general Spotify Connect outage, or is it purely a local problem? I tried delinking and relin...

  • Gig Goer
  • All of a sudden today Spotify Connect is not showing my Alexa speakers. I tried both the Android and Windows desktop apps. This is crucial for me. Is there a general Spotify Connect outage, or is i...
  • SergioDavid
  • Roadie
  • 101 Views
  • 2 comments
  • 0 likes
  • Alexa
    Connect
  • Closed
  • 101 Views
  • 2 comments
  • 0 votes

Amazon Alexa and Spotify Family Plan

Hi. Hopefully someone can help. We have three Alexa devices and a Spotify Family Plan. All three devices belong to my Amazon Account. We can only play Spotify from the main account. Eg If i am listening to The Jam in the Kitchen and my daughter asks ...

  • Casual Listener
  • Hi.  Hopefully someone can help.   We have three Alexa devices and a Spotify Family Plan.   All three devices belong to my Amazon Account.   We can only play Spotify from t...
  • Alfredo
  • Roadie
  • 374 Views
  • 1 comments
  • 0 likes
  • Alexa
  • Not An Issue
  • 374 Views
  • 1 comments
  • 0 votes

Unable to Link Alexa to Spotify

When I first purchased an Amazon Echo (Alexa), I was able to easily link it to my Spotify premium account. I could say things like “Alexa, go to Jon’s Spotify and play Blueberry Hill by Fats Domino” and bingo, it would work. Then all of a sudden, it ...

  • Regular
  • When I first purchased an Amazon Echo (Alexa), I was able to easily link it to my Spotify premium account.  I could say things like “Alexa, go to Jon’s Spotify and play Blueberry Hill by Fats D...
  • William_13
  • Gig Goer
  • 667 Views
  • 2 comments
  • 0 likes
  • Alexa
  • Closed
  • 667 Views
  • 2 comments
  • 0 votes

How to play your own music through Alexa speakers

Hi there people, Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is the issue? Daniel

  • Casual Listener
  • Hi there people,   Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is t...
  • FabianS_Bogota
  • Roadie
  • 128 Views
  • 4 comments
  • 0 likes
  • Alexa
    Google Home
    laptop
    Music
    Own
  • Closed
  • 128 Views
  • 4 comments
  • 0 votes

Echo Dot cuts out several seconds from end and beginning of songs when playing a playlist

I'm having the same issue as this person: https://www.reddit.com/r/amazonecho/comments/49dogd/playing_from_spotify_songs_cut_off/ It's extremely annoying. I checked my crossfade settings and they're turned off. Echo dot it 10 feet away from a really ...

  • Casual Listener
  • I'm having the same issue as this person: https://www.reddit.com/r/amazonecho/comments/49dogd/playing_from_spotify_songs_cut_off/   It's extremely annoying.  I checked my crossfade s...
  • Alejandro_C
  • Spotify Legend
  • 139 Views
  • 4 comments
  • 0 likes
  • Alexa
    Echo Dot
  • Fixed
  • 139 Views
  • 4 comments
  • 0 votes

Amazon Echo cannot find Spotify Playlists

I have just upgraded to Spotify Premium in order to have access to playlists on my Amazon Echo. I have created three playlists but when I try to access them via the echo it tells me it cannot find the playlist. I have set up spotify as the default mu...

  • Casual Listener
  • I have just upgraded to Spotify Premium in order to have access to playlists on my Amazon Echo. I have created three playlists but when I try to access them via the echo it tells me it cannot find th...
  • Jim
  • Spotify Legend
  • 135 Views
  • 2 comments
  • 0 likes
  • Alexa
  • Closed
  • 135 Views
  • 2 comments
  • 0 votes

Adding second Amazon Echo Dot makes Spotify lose the first one

I have two Amazon Echo Dots let's call them #1 and #2. Ever since I added #2, Spotify seems to lose #1 as a valid device periodically. On my phone, only Echo Dot #2 will show up as a device. And having Echo Dot #1 play Spotify is just silence. I have...

  • Casual Listener
  • I have two Amazon Echo Dots let's call them #1 and #2.  Ever since I added #2, Spotify seems to lose #1 as a valid device periodically.  On my phone, only Echo Dot #2 will show up as a devi...
  • JuanSebastian
  • Roadie
  • 266 Views
  • 4 comments
  • 0 likes
  • Alexa
    iOS
  • Closed
  • 266 Views
  • 4 comments
  • 0 votes