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Lock screen/steering wheel controls not working

Plan Premium Country UK Device Samsung S7 Operating System Android Oreo 8.0.0 My Question or Issue Since the last Spotify update, the lock screen buttons on my phone to pause or skip do not work. Neither do the bluetooth connected steering wheel butt...

  • Casual Listener
  • ...hone to pause or skip do not work. Neither do the bluetooth connected steering wheel buttons in my car. This is not limited to me - other phones in our house are having exactly the same issue (another S...
  • Elena
  • Moderator
  • 76071 Views
  • 359 comments
  • 1130 likes
  • bluetooth
    buttons
    lockscreen
  • Fixed
  • 76071 Views
  • 359 comments
  • 1130 votes

[iOS] Cover art + track title is "stuck" on the first track played on BMW head unit

Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on t...

  • Casual Listener
  • Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console.   Symptom: Music plays and it is possible to s...
  • cjantz88-us
  • Newbie
  • 20765 Views
  • 86 comments
  • 56 likes
  • bluetooth
    BMW
    Cover Art
    stuck
    track title
    usb
  • Won't Fix
  • 20765 Views
  • 86 comments
  • 56 votes

Bluetooth, wrong metadata/metadata not updated

Hello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Seat Leon), the track informations are not updated correctly and shows the title of the previous song. I found a few posts about this issue but no so...

  • Casual Listener
  • ...itle of the previous song.   I found a few posts about this issue but no solution : Android App: Transmit Track Info via Bluetooth Wrong title on bluetooth Wrong Title when playing in car over A...
  • e06oy4lzj1fnxbx
  • Newbie
  • 15802 Views
  • 63 comments
  • 80 likes
  • Android
    avrcp
    bluetooth
    metadata
  • Not Right Now
  • 15802 Views
  • 63 comments
  • 80 votes

[Android][Bluetooth] Metadata is not transmitted

Thread: - Description: When using Spotify on an Android device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed on third-party device) Additional information: We're collecting inf...

  • Spotify Legend
  • Thread: - Description: When using Spotify on an Android device to play over bluetooth, some third-party devices don't receive metada (track, artist, album info, etc. is not displayed on third-p...
  • josehumberto91
  • Visitor
  • 88159 Views
  • 586 comments
  • 195 likes
  • Android
    bluetooth
    bug
    metadata
  • Not Right Now
  • 88159 Views
  • 586 comments
  • 195 votes

Kenwood Bluetooth Spotify App not connecting to Phone

Greetings Spotifyers,I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth. My Phone is the Samsung Note 8 and everything is Up to Date, also the Headunit. The Phone connects...

  • Casual Listener
  • Greetings Spotifyers, I use a new Kenwood Headunit which besides Android Auto also has the ability to use the Build In Spotify App to use via Bluetooth.   My Phone is the Samsung Note 8 and e...
  • CodeCrusher
  • Visitor
  • 42098 Views
  • 115 comments
  • 60 likes
  • Android
    bluetooth
    headunit
    Kenwood
    no connection
  • Not Right Now
  • 42098 Views
  • 115 comments
  • 60 votes

Bluetooth Playback Controls Unresponsive Through Android Wear

I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix the issue. Currently have spotify app version 8.4.28....

  • Casual Listener
  • I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix th...
  • Jack
  • Roadie
  • 13305 Views
  • 230 comments
  • 70 likes
  • Android
    bluetooth
    pause
    Play
  • Closed
  • 13305 Views
  • 230 comments
  • 70 votes

Android App: Transmit Track Info via Bluetooth

Hi since this week, spotify shows me the wrong title via bluetoothExample: 1. Song - Song Title 1.2. Song - shows song title 1.3. song - shows song title 2.4. Song - shows Sing title 3. I'm not the only one with this problem.See:https://community.spo...

  • Casual Listener
  • Hi    since this week, spotify shows me the wrong title via bluetooth Example:   1. Song - Song Title 1. 2. Song - shows song title 1. 3. song - shows song title 2. 4...
  • Theepstar
  • Newbie
  • 15853 Views
  • 111 comments
  • 48 likes
  • Android
    bluetooth
  • Not Right Now
  • 15853 Views
  • 111 comments
  • 48 votes

[iPhone][Bluetooth] No Metadata transmitted to car radio

Device:Apple iPhone 6 64GB Operating System Version:iOS 9.2 Spotify Version:4.7.0 Description:When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i can't see any Metadata on the display of my radio and furthermore i am not able to sw...

  • Casual Listener
  • Device: Apple iPhone 6 64GB   Operating System Version: iOS 9.2   Spotify Version: 4.7.0   Description: When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i...
  • Guillote306
  • Newbie
  • 1593 Views
  • 6 comments
  • 4 likes
  • bluetooth
    Car
    iOS
    iOS9
    iphone
    metadata
    Radio
    track information
  • Closed
  • 1593 Views
  • 6 comments
  • 4 votes

Poor Bluetooth experience on Pixel XL since Oreo update

Hi, I have enjoyed Spotify via Bluetooth in my car across a number of devices without issue, but since receiving the Oreo update on my pixel XL, Spotify doesn't keep my track info up to date on the car's head unit, and audio quality is extremely poor...

  • Casual Listener
  • Hi, I have enjoyed Spotify via Bluetooth in my car across a number of devices without issue, but since receiving the Oreo update on my pixel XL, Spotify doesn't keep my track info up to date on the c...
  • chad_
  • Casual Listener
  • 467 Views
  • 7 comments
  • 1 likes
  • bluetooth
    Orchestra
    Toyota
  • Closed
  • 467 Views
  • 7 comments
  • 1 votes

Spotify interfering with my Android Application

I'm working on an android application that uses BLE and whenever i disconnect from one of the devices spotify catches the Disconnect broadcast and keeps generting connections/disconnections with the device. Only way i can get things to work again is ...

  • Casual Listener
  • I'm working on an android application that uses BLE and whenever i disconnect from one of the devices spotify catches the Disconnect broadcast and keeps generting connections/disconnections with the ...
  • Leo
  • Spotify
  • 107 Views
  • 2 comments
  • 1 likes
  • Android
    bluetooth
  • Closed
  • 107 Views
  • 2 comments
  • 1 votes

Andoird Lock Screen

When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so app restart is required.

  • Casual Listener
  • When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so a...
  • Mara_F
  • Roadie
  • 160 Views
  • 4 comments
  • 1 likes
  • Android
    bluetooth
    lock screen
  • Closed
  • 160 Views
  • 4 comments
  • 1 votes

Spotify keeps losing volume

So I have a Spotify account and until recently worst thing was the loss of signal whilst commuting.Recently, it has been a real pain as it keeps playing a track, gives me like 10 or 20 seconds of sound and then goes mute. Still shows as playing on Sp...

  • Casual Listener
  • ...ound and then goes mute. Still shows as playing on Spotify and Bluetooth is working and if I fast forward it then does the same with the next track.  Incredibly frustrating and not really g...
  • Gibberz
  • Casual Listener
  • 426 Views
  • 8 comments
  • 0 likes
  • Android
    bluetooth
    loss of volume
    Sporadic
  • Fixed
  • 426 Views
  • 8 comments
  • 0 votes

Bluetooth car connectivity

This used to not be a problem on ios 9. Then on ios 10 anytime my phone connected to Bluetooth not just on my car it would deselect shuffle play and repeat playlist. Then I downloaded ios 11 public beta 7, and yes I know it is only the beta, but when...

  • Casual Listener
  • This used to not be a problem on ios 9. Then on ios 10 anytime my phone connected to Bluetooth not just on my car it would deselect shuffle play and repeat playlist. Then I downloaded ios 11 public b...
  • Hubo
  • Community Legend
  • 227 Views
  • 2 comments
  • 0 likes
  • bluetooth
    Car
    iOS
    Mobile
  • Closed
  • 227 Views
  • 2 comments
  • 0 votes

Music Continues Playing After Headphone/Bluetooth Disconnect and other various problems

Thread: https://community.spotify.com/t5/Android/Music-Continues-Playing-After-Headphone-Bluetooth-Disconnect/m-p/1488558#M69238Description:Music Continues Playing After Headphone/Bluetooth Disconnect and other various problemsTo reproduce: 1. Listen...

  • Casual Listener
  • Thread: https://community.spotify.com/t5/Android/Music-Continues-Playing-After-Headphone-Bluetooth-Disconnect/m-p/1488558#M69238 Description: Music Continues Playing After Headphone/ Bluetooth...
  • Alejandro_C
  • Spotify Legend
  • 251 Views
  • 4 comments
  • 0 likes
  • Android
    bluetooth
  • Fixed
  • 251 Views
  • 4 comments
  • 0 votes

Car bluetooth won't show on Spotify available devices list

I've been listening to Spotify through my car bluetooth for some time now and all of the sudden it stopped working, my car is connected but Spotify won't connect to my car.When I go to the available devices on the app it only shows my phone.I know fo...

  • Casual Listener
  • I've been listening to Spotify through my car bluetooth for some time now and all of the sudden it stopped working, my car is connected but Spotify won't connect to my car. When I go to the a...
  • Sophia
  • Roadie
  • 218 Views
  • 4 comments
  • 0 likes
  • bluetooth
    Car
    connection
    device
  • Closed
  • 218 Views
  • 4 comments
  • 0 votes

Spotify skips on bluetooth

The app has been skipping over Bluetooth connections (my car and my wireless headphones both had this issue). It is on downloaded playlists, so I don't think it's a data or streaming issue. Super annoying. It pauses for a few seconds resumes, like a ...

  • Casual Listener
  • The app has been skipping over Bluetooth connections (my car and my wireless headphones both had this issue). It is on downloaded playlists, so I don't think it's a data or streaming issue. Super a...
  • MaryC1
  • Spotify Legend
  • 641 Views
  • 11 comments
  • 0 likes
  • bluetooth
    controls
    skip
  • Closed
  • 641 Views
  • 11 comments
  • 0 votes

Spotify begins playing on Bluetooth reconnect even if iOS is completely shut down

Hello, on the most recent iOS --If Spotify app is completely closed (double-click Home and swipe up), and phone reconnects to car Bluetooth audio, Spotify begins playing where it left off. This is not the way the app should work. If the app is closed...

  • Regular
  • Hello, on the most recent iOS -- If Spotify app is completely closed (double-click Home and swipe up), and phone reconnects to car Bluetooth audio, Spotify begins playing where it left off. This i...
  • mikegrubbs
  • Regular
  • 278 Views
  • 8 comments
  • 0 likes
  • bluetooth
    iOS
  • Closed
  • 278 Views
  • 8 comments
  • 0 votes

[WP] Bluetooth track length

Device: Nokia Lumia 930 Operating System Version: Windows Phone 8.1 Spotify Version: 5.1.5529.26509 Description:Track lenght is not transfered to my car infotainment system (VW RNS-315). Because of that I can To reproduce:Connect phone via Bluetooth ...

  • Regular
  • ...ystem (VW RNS-315). Because of that I can   To reproduce: Connect phone via Bluetooth to car stereo Start playback Look at car stereo Workaround:  N/A   Additional i...
  • Jason
  • Spotify Legend
  • 562 Views
  • 7 comments
  • 0 likes
  • bluetooth
    Track length
    Windows Phone
  • Closed
  • 562 Views
  • 7 comments
  • 0 votes

Mac App Bluetooth Speaker Next/Previous.

Device: Macbook pro 13, Mid 2015Operating System Version:El Capitan Spotify Version:Device:Ex.: Windows, OS X, Linux, iPhone 6S, Samsung Galaxy S6 EdgeOperating System Version:Ex.: Windows 8 Pro,El Capitan, Ubuntu 15.04, iOS 9.0, Android 5.0.1.Spotif...

  • Casual Listener
  • ...ersion: Ex.: Windows 8 Pro,El Capitan, Ubuntu 15.04, iOS 9.0, Android 5.0.1. Spotify Version: Ex.: 1.0.15.133 Description: I use a Samsung Soundbar J450 connected via bluetooth. The provided r...
  • Goodman
  • Spotify Legend
  • 518 Views
  • 4 comments
  • 0 likes
  • bluetooth
    Mac
    samsung soundbar
  • Closed
  • 518 Views
  • 4 comments
  • 0 votes