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Ongoing Issues

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Forum Posts

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

"Sorry, the music stopped since your spotify account is being used on another device" Every time I connect to my chromecast audio I get this verbal error - (at max volume!) - coming through my stereo. I'm not using my spotify account on another devic...

  • Casual Listener
  • "Sorry, the music stopped since your spotify account is being used on another device"   Every time I connect to my chromecast audio I get this verbal error - (at max volume!) - coming through ...
  • JuanCamilo
  • Roadie
  • 1881 Views
  • 14 comments
  • 8 likes
  • Android
    another device
    chromecast audio
    error message
  • Case Closed
  • 1881 Views
  • 14 comments
  • 8 votes

Issues seeing Chromecast Audio

I have consistently had issues reliably connecting to Chromecast audio over the last year. I have 4 devices in my home and have issues across all devices (iOS, Android, Windows, Mac) & operating systems. Other apps cast audio without issues. All soft...

  • Casual Listener
  • I have consistently had issues reliably connecting to Chromecast audio over the last year. I have 4 devices in my home and have issues across all devices (iOS, Android, Windows, Mac) & operating ...
  • MaríaCamila
  • Roadie
  • 184 Views
  • 2 comments
  • 5 likes
  • chromecast audio
  • Case Closed
  • 184 Views
  • 2 comments
  • 5 votes

Chromecast not showing in devices

Chromecast available in all other apps just not Spotify.

  • Casual Listener
  • Chromecast available in all other apps just not Spotify.
  • MaríaCamila
  • Roadie
  • 816 Views
  • 3 comments
  • 4 likes
  • Android
    Chrome devices available cast issue
    chromecast audio
  • Case Closed
  • 816 Views
  • 3 comments
  • 4 votes

Chromecast devices not detected anymore

As of yesterday spotify (android) cannot detect any chromecast devices (google chromecast and google chromecast audio) anymore. Other apps are not having any difficulty finding the chromecast devices as I can still cast youtube to my chromecast devic...

  • Casual Listener
  • As of yesterday spotify (android) cannot detect any chromecast devices (google chromecast and google chromecast audio) anymore. Other apps are not having any difficulty finding the chromecast devices...
  • Julian
  • Moderator
  • 609 Views
  • 7 comments
  • 4 likes
  • Chromecast Android
    chromecast audio
  • Case Closed
  • 609 Views
  • 7 comments
  • 4 votes

Chromecast Controller Issues

I've seen several of these posts in the community, and none have any response from Spotify Support other than "Haven't heard from you. Closing." Hoping this one gets a better response, as clearly I'm not alone in this experience... I have spotify pre...

  • Casual Listener
  • I've seen several of these posts in the community, and none have any response from Spotify Support other than "Haven't heard from you. Closing." Hoping this one gets a better response, as clearly I'm...
  • Aimee_T
  • Roadie
  • 275 Views
  • 8 comments
  • 1 likes
  • chromecast audio
  • Case Closed
  • 275 Views
  • 8 comments
  • 1 votes

Chromecast Audio

I am unable to connect to Google Chromecast Audio through Spotify. All other audio apps are working with the Chromecast. The speakers make the sound as if the app is connected but the audio continues to play through my iPhone and shows "Connecting......

  • Casual Listener
  • I am unable to connect to Google Chromecast Audio through Spotify. All other audio apps are working with the Chromecast. The speakers make the sound as if the app is connected but the audio continues...
  • Hubo
  • Community Legend
  • 215 Views
  • 2 comments
  • 1 likes
  • chromecast audio
  • Case Closed
  • 215 Views
  • 2 comments
  • 1 votes

Let me get this straight . . .

I am a trial Premium subscriber evaluating the value of a Spotify subscription. I can import my iTunes playlists into Spotify so I can conveniently play them from my Spotify app along with other music available through my Spotify subscription; howeve...

  • Casual Listener
  • I am a trial Premium subscriber evaluating the value of a Spotify subscription.     I can import my iTunes playlists into Spotify so I can conveniently play them from my Spotify app ...
  • MonicaM_Bogota
  • Roadie
  • 533 Views
  • 3 comments
  • 1 likes
  • chromecast audio
    iTunes playlist import
  • Case Closed
  • 533 Views
  • 3 comments
  • 1 votes

Modification volume sonore via Spotift for windows 10

Impossible de modifier le volume sonore lorsqu'on lit de la musique sur un autre appareil via Spotify Connect (dans mon cas Chromecast) à partir de l'application Spotify sur Windows 10. On est obligé d'avoir son smartphone à coté de soi rien que pour...

  • Casual Listener
  • Impossible de modifier le volume sonore lorsqu'on lit de la musique sur un autre appareil via Spotify Connect (dans mon cas Chromecast) à partir de l'application Spotify sur Windows 10. On est obligé...
  • Alfredo
  • Roadie
  • 216 Views
  • 1 comments
  • 0 likes
  • chromecast audio
    Volume sonore Spotify Connect
    Windows
  • Not An Issue
  • 216 Views
  • 1 comments
  • 0 votes

Samsung Galaxy S7 and Chromecast Audio not working..?

https://community.spotify.com/t5/Android/Chromecast-Audio-s-don-t-show-on-Samsung-Galaxy-S7/m-p/1646429/highlight/false#M79994

  • Visitor
  • https://community.spotify.com/t5/Android/Chromecast-Audio-s-don-t-show-on-Samsung-Galaxy-S7/m-p/1646429/highlight/false#M79994
  • Aimee_T
  • Roadie
  • 380 Views
  • 1 comments
  • 0 likes
  • Android
    chromecast audio
    Samsung
  • Case Closed
  • 380 Views
  • 1 comments
  • 0 votes

Sound pauses on Chromecast Audio

I have read several threads talking about disconnections and also ones describing my experience. Though I want to submit a post with the correct headline referring to the sound pausing on CCA. I have tried different mobile devices (Androids and Iphon...

  • Casual Listener
  • I have read several threads talking about disconnections and also ones describing my experience. Though I want to submit a post with the correct headline referring to the sound pausing on CCA. &nbsp...
  • JuanSebastian
  • Roadie
  • 334 Views
  • 5 comments
  • 0 likes
  • chromecast audio
  • Case Closed
  • 334 Views
  • 5 comments
  • 0 votes