Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Possible Bug No Chromecast Audio

Lots of people seem to be reporting today no chromecast audio on Spotify. I can get audio from YouTube and other apps but when i chromecast Spotify the picture and song cover comes up and the counter ticks down but no audio.

  • Casual Listener
  • Lots of people seem to be reporting today no chromecast audio on Spotify. I can get audio from YouTube and other apps but when i chromecast Spotify the picture and song cover comes up and the counter...
  • Chris
  • Spotify
  • 7502 Views
  • 88 comments
  • 90 likes
  • chromecast audio
  • Fixed
  • 7502 Views
  • 88 comments
  • 90 votes

Can't connect to Chromecast Audio

Device:Apple iPhone Operating System Version:9.3.1 (buikd: 13E238) Spotify Version:Spotify app 5.6.0.1110 Description:Not able to connect the spotify app to Google Chromecast. Problem started two days ago. I get the "connecting" sound it makes when i...

  • Casual Listener
  • Device: Apple iPhone   Operating System Version: 9.3.1 (buikd: 13E238)    Spotify Version: Spotify app 5.6.0.1110   Description: Not able to connect the spotify app to G...
  • Jim
  • Spotify Legend
  • 11953 Views
  • 137 comments
  • 35 likes
  • chromecast audio
    iOS
  • Closed
  • 11953 Views
  • 137 comments
  • 35 votes

Chromecast Audio disconnects after 1 minute

I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify disconnects from the CCAs and pauses the stream. I...

  • Casual Listener
  • I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify...
  • MaryC1
  • Spotify Legend
  • 1346 Views
  • 16 comments
  • 10 likes
  • chromecast audio
    iOS
  • Closed
  • 1346 Views
  • 16 comments
  • 10 votes

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

"Sorry, the music stopped since your spotify account is being used on another device" Every time I connect to my chromecast audio I get this verbal error - (at max volume!) - coming through my stereo. I'm not using my spotify account on another devic...

  • Casual Listener
  • "Sorry, the music stopped since your spotify account is being used on another device"   Every time I connect to my chromecast audio I get this verbal error - (at max volume!) - coming through ...
  • JuanCamilo
  • Roadie
  • 1569 Views
  • 14 comments
  • 8 likes
  • Android
    another device
    chromecast
    chromecast audio
    error message
  • Closed
  • 1569 Views
  • 14 comments
  • 8 votes

Issues seeing Chromecast Audio

I have consistently had issues reliably connecting to Chromecast audio over the last year. I have 4 devices in my home and have issues across all devices (iOS, Android, Windows, Mac) & operating systems. Other apps cast audio without issues. All soft...

  • Casual Listener
  • I have consistently had issues reliably connecting to Chromecast audio over the last year. I have 4 devices in my home and have issues across all devices (iOS, Android, Windows, Mac) & operating ...
  • MaríaCamila
  • Roadie
  • 118 Views
  • 2 comments
  • 5 likes
  • chromecast audio
  • Closed
  • 118 Views
  • 2 comments
  • 5 votes

Chromecast not showing in devices

Chromecast available in all other apps just not Spotify.

  • Casual Listener
  • Chromecast available in all other apps just not Spotify.
  • MaríaCamila
  • Roadie
  • 133 Views
  • 3 comments
  • 4 likes
  • Android
    Chrome devices available cast issue
    chromecast
    chromecast audio
  • Closed
  • 133 Views
  • 3 comments
  • 4 votes

Chromecast devices not detected anymore

As of yesterday spotify (android) cannot detect any chromecast devices (google chromecast and google chromecast audio) anymore. Other apps are not having any difficulty finding the chromecast devices as I can still cast youtube to my chromecast devic...

  • Casual Listener
  • As of yesterday spotify (android) cannot detect any chromecast devices (google chromecast and google chromecast audio) anymore. Other apps are not having any difficulty finding the chromecast devices...
  • Julian
  • Moderator
  • 320 Views
  • 7 comments
  • 4 likes
  • chromecast
    Chromecast Android
    chromecast audio
  • Closed
  • 320 Views
  • 7 comments
  • 4 votes

Chromecast Controller Issues

I've seen several of these posts in the community, and none have any response from Spotify Support other than "Haven't heard from you. Closing." Hoping this one gets a better response, as clearly I'm not alone in this experience... I have spotify pre...

  • Casual Listener
  • I've seen several of these posts in the community, and none have any response from Spotify Support other than "Haven't heard from you. Closing." Hoping this one gets a better response, as clearly I'm...
  • Aimee_T
  • Roadie
  • 189 Views
  • 8 comments
  • 1 likes
  • chromecast audio
  • Closed
  • 189 Views
  • 8 comments
  • 1 votes

Chromecast Audio

I am unable to connect to Google Chromecast Audio through Spotify. All other audio apps are working with the Chromecast. The speakers make the sound as if the app is connected but the audio continues to play through my iPhone and shows "Connecting......

  • Casual Listener
  • I am unable to connect to Google Chromecast Audio through Spotify. All other audio apps are working with the Chromecast. The speakers make the sound as if the app is connected but the audio continues...
  • Hubo
  • Spotify Star
  • 162 Views
  • 2 comments
  • 1 likes
  • chromecast audio
  • Closed
  • 162 Views
  • 2 comments
  • 1 votes

Let me get this straight . . .

I am a trial Premium subscriber evaluating the value of a Spotify subscription. I can import my iTunes playlists into Spotify so I can conveniently play them from my Spotify app along with other music available through my Spotify subscription; howeve...

  • Casual Listener
  • I am a trial Premium subscriber evaluating the value of a Spotify subscription.     I can import my iTunes playlists into Spotify so I can conveniently play them from my Spotify app ...
  • MonicaM_Bogota
  • Roadie
  • 481 Views
  • 3 comments
  • 1 likes
  • chromecast audio
    Hardware Partner
    iTunes playlist import
  • Closed
  • 481 Views
  • 3 comments
  • 1 votes

Modification volume sonore via Spotift for windows 10

Impossible de modifier le volume sonore lorsqu'on lit de la musique sur un autre appareil via Spotify Connect (dans mon cas Chromecast) à partir de l'application Spotify sur Windows 10. On est obligé d'avoir son smartphone à coté de soi rien que pour...

  • Casual Listener
  • Impossible de modifier le volume sonore lorsqu'on lit de la musique sur un autre appareil via Spotify Connect (dans mon cas Chromecast) à partir de l'application Spotify sur Windows 10. On est obligé...
  • Alfredo
  • Roadie
  • 156 Views
  • 1 comments
  • 0 likes
  • chromecast audio
    Volume sonore Spotify Connect
    Windows
  • Not An Issue
  • 156 Views
  • 1 comments
  • 0 votes

Samsung Galaxy S7 and Chromecast Audio not working..?

https://community.spotify.com/t5/Android/Chromecast-Audio-s-don-t-show-on-Samsung-Galaxy-S7/m-p/1646429/highlight/false#M79994

  • Not applicable
  • https://community.spotify.com/t5/Android/Chromecast-Audio-s-don-t-show-on-Samsung-Galaxy-S7/m-p/1646429/highlight/false#M79994
  • Aimee_T
  • Roadie
  • 158 Views
  • 1 comments
  • 0 likes
  • Android
    chromecast audio
    Samsung
  • Closed
  • 158 Views
  • 1 comments
  • 0 votes

Sound pauses on Chromecast Audio

I have read several threads talking about disconnections and also ones describing my experience. Though I want to submit a post with the correct headline referring to the sound pausing on CCA. I have tried different mobile devices (Androids and Iphon...

  • Casual Listener
  • I have read several threads talking about disconnections and also ones describing my experience. Though I want to submit a post with the correct headline referring to the sound pausing on CCA. &nbsp...
  • JuanSebastian
  • Roadie
  • 263 Views
  • 5 comments
  • 0 likes
  • chromecast audio
  • Closed
  • 263 Views
  • 5 comments
  • 0 votes

Chromecast Audio starts playing noise instead of next song

Device:Chromecast Audio casting from Samsung Galaxy S2, Asus Nexus 7 first generation and PC Operating System Version:Chromecast Audio: FW 1.19.62825Nexus 7: Android 5.1.1Samsung Galaxy S3: Android 4.3PC: Windows 10 Pro Spotify Version:Nexus 7: 5.4.0...

  • Casual Listener
  • Device: Chromecast Audio casting from Samsung Galaxy S2, Asus Nexus 7 first generation and PC   Operating System Version: Chromecast Audio: FW 1.19.62825 Nexus 7: Android 5.1.1 Samsung Gal...
  • MaryC1
  • Spotify Legend
  • 396 Views
  • 5 comments
  • 0 likes
  • Android
    chromecast audio
    Desktop
  • Closed
  • 396 Views
  • 5 comments
  • 0 votes