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Android app crashes at launch

Plan Premium Country United Kingdom Device Moto G4 Operating System Android Nougat (7.0) My Question or Issue Hi there, I recently updated the app (3 days ago) and it was working fine this morning - but this afternoon I tried opening the app and it c...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Moto G4 Operating System Android Nougat (7.0)   My Question or Issue Hi there, I recently updated the app (3 days ago) and it was...
  • Doug5
  • Newbie
  • 19494 Views
  • 102 comments
  • 177 likes
  • Android
    Android App
    crashing
    crashing app
  • Fixed
  • 19494 Views
  • 102 comments
  • 177 votes

App Crashing on Android (SOLVED)

PlanPremiumCountryThe NetherlandsDevice(OnePlus 6 / Samsung Galaxy S6 Edge)Operating System(Android Pie / Android Nougat) My Question or Issue Hello my friends, I have been having issues with the Spotify app on my Android devices since the last updat...

  • Casual Listener
  • Plan Premium Country The Netherlands Device (OnePlus 6 / Samsung Galaxy S6 Edge) Operating System (Android Pie / Android Nougat)   My Question or Issue   Hello my friends, &nbsp...
  • natashaemy
  • Newbie
  • 34871 Views
  • 336 comments
  • 210 likes
  • Android
    App
    crashing
    Issues
  • Fixed
  • 34871 Views
  • 336 comments
  • 210 votes

Spotify freezing on startup on Samsung TV Tizen OS

Hello. Yesterday I installed spotify on my tv which is a newer model and has the tizen o's. The app worked fine yesterday, and now freezes and crashes on a black screen with the logo and 3 pulsing dots underneath. (unable to return/exit) only option ...

  • Casual Listener
  • Hello. Yesterday I installed spotify on my tv which is a newer model and has the tizen o's. The app worked fine yesterday, and now freezes and crashes on a black screen with the logo and 3 pulsing do...
  • renanno
  • Regular
  • 826 Views
  • 11 comments
  • 6 likes
  • crashed
    crashing
    Fix
    freeze
    Samsung tv
    Spotify
    tizen
  • Closed
  • 826 Views
  • 11 comments
  • 6 votes

Spotify is crashing!

Both the application and the web player are malfunctioning. This is a huge annoyance, as I was looking forward to listening to some light music while working!

  • Casual Listener
  • Both the application and the web player are malfunctioning.  This is a huge annoyance, as I was looking forward to listening to some light music while working!
  • ZullyB
  • Roadie
  • 74 Views
  • 2 comments
  • 0 likes
  • crashing
  • Closed
  • 74 Views
  • 2 comments
  • 0 votes

Android App not working after last update

After updating the Spotify app last night on my Samsung J7 (running Android 7.0) the app started on crashing every time I tried running it. It will open on my Home but won't load anything, it freezes and after several minutes a message will pop up te...

  • Casual Listener
  • After updating the Spotify app last night on my Samsung J7 (running Android 7.0) the app started on crashing every time I tried running it.  It will open on my Home but won't load anything, i...
  • SergioDavid
  • Roadie
  • 139 Views
  • 4 comments
  • 0 likes
  • Android
    crashing
    nougat
    Samsung
    Troubleshooting
    Update
    working
  • Closed
  • 139 Views
  • 4 comments
  • 0 votes

Keeps crashing for 2 days now

I restarted my iphone thinking that could be the issue but every time I open Spotify it crashes. Doesn't load anything and just crashes. What up with that?

  • Casual Listener
  • I restarted my iphone thinking that could be the issue but every time I open Spotify it crashes. Doesn't load anything and just crashes. What up with that?
  • JuanCamilo
  • Roadie
  • 593 Views
  • 5 comments
  • 0 likes
  • crashing
  • Closed
  • 593 Views
  • 5 comments
  • 0 votes

Spotify stuttering when playing songs (PC)

Hi im looking for a solution to my problem before I decide to unsubscribe and delete spotify. In short the issue I am getting is sometimes the programme seems to freeze and the song currently playing just stutters and plays the same 0.1 second over a...

  • Casual Listener
  • Hi im looking for a solution to my problem before I decide to unsubscribe and delete spotify.    In short the issue I am getting is sometimes the programme seems to freeze and the song cu...
  • zuben
  • Casual Listener
  • 8581 Views
  • 12 comments
  • 0 likes
  • crashing
    crashing app
    Freezing
    PC
    windows10
  • Closed
  • 8581 Views
  • 12 comments
  • 0 votes

Env: prod