Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Spotify randomly deleted downloads

Hello,It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Help?

  • Casual Listener
  • Hello, It seems as though Spotify decided to randomly delete songs that weren't in any Playlist. I had several albums downloaded,now only a few songs seem downloaded in those albums. I'm on IOS. Help?
  • Jack
  • Roadie
  • 2690 Views
  • 27 comments
  • 9 likes
  • accidental
    delete
    iOS
  • Not An Issue
  • 2690 Views
  • 27 comments
  • 9 votes

Delete rediscover

Hi everyone,I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I delete it from my account?! If you can help me out, I'...

  • Casual Listener
  • Hi everyone, I've downloaded an app on internet to automatically save the playlists of Discover Weekly. The app is called "Rediscover". The only struggle I have right now with the app is; How do I delete...
  • monkeymanalex0
  • Visitor
  • 1914 Views
  • 2 comments
  • 0 likes
  • delete
    Rediscover
  • Not An Issue
  • 1914 Views
  • 2 comments
  • 0 votes

Erasing my songs constantly

Hey, I'm a premium user and I'm just tired, I can't have my music offline. My offline music erases often and I can't enjoy the offline service, and I don't know why. Help please

  • Casual Listener
  • Hey, I'm a premium user and I'm just tired, I can't have my music offline. My offline music erases often and I can't enjoy the offline service, and I don't know why. Help please
  • Mara_F
  • Roadie
  • 81 Views
  • 2 comments
  • 0 likes
  • delete
    erase
    Erased music
    offline
  • Closed
  • 81 Views
  • 2 comments
  • 0 votes

How to stop Spotify from deleting downloads after login from different locations.

Yesterday I logged into a friend's PC, only to find this morning that I've been logged out of my phone's Spotify, and when I logged in, all my downloaded songs were deleted. Is there any way to avoid this, aka priotize my phone over other devices?

  • Casual Listener
  • Yesterday I logged into a friend's PC, only to find this morning that I've been logged out of my phone's Spotify, and when I logged in, all my downloaded songs were deleted. Is there any way to a...
  • EthanS1
  • Community Legend
  • 225 Views
  • 2 comments
  • 0 likes
  • delete
    Login
    offline
  • Closed
  • 225 Views
  • 2 comments
  • 0 votes

Can't start, uninstall or delete spotify

When I try to start spotify, it opens up in Task manager but not physically. When I try to uninstall, it begins the "uninstall", but I cannot see the wizard nor uninstall anything else while it is apparently uninstalling. When I try to delete it... I...

  • Casual Listener
  • ...hile it is apparently uninstalling.   When I try to delete it... I can't delete because something is running in the folder. I disabled auto start up and restarted the computer and still got the s...
  • ZullyB
  • Roadie
  • 181 Views
  • 3 comments
  • 0 likes
  • delete
    Desktop
    False Start
    Spotify
    Uninstall
  • Fixed
  • 181 Views
  • 3 comments
  • 0 votes

I want to post an issue, not an idea ...

Last time I wanted to post an idea and I received feedback saying my post was not an issue. I cannot delete that original post, though I could resubmit it as an idea. Please provide simple delete option. 'Delete post' would do. Now I want to post an ...

  • Regular
  • Last time I wanted to post an idea and I received feedback saying my post was not an issue. I cannot delete that original post, though I could resubmit it as an idea. Please provide simple delete o...
  • Alejandro_C
  • Spotify Legend
  • 77 Views
  • 1 comments
  • 0 likes
  • copy options
    delete
    issue
    not idea
  • Not An Issue
  • 77 Views
  • 1 comments
  • 0 votes