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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Moderator
  • Moderator
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • kaminarisensei
  • Casual Listener
  • 3163 Views
  • 38 comments
  • 3 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Under investigation
  • 3163 Views
  • 38 comments
  • 3 votes

Sporadic issues with the app mainly affecting Playback and Search features

Hi there! We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.

  • Moderator
  • Moderator
  • Hi there!  We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.
  • Novy
  • Moderator
  • 507 Views
  • 7 comments
  • 2 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 507 Views
  • 7 comments
  • 2 votes

Lyrics Sharing Not Working

Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.

  • Spotify Legend
  • Hey everyone,   We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading,  note  that this issue is different than  not seeing...
  • user-removed
  • Not applicable
  • 16249 Views
  • 100 comments
  • 185 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Closed
  • 16249 Views
  • 100 comments
  • 185 votes

[Desktop] Recently played songs show the Spotify UR

Hey everyone! We've had some reports that the Recently played songs show the Spotify URI instead of the song title when the song is played from "Search". This is being currently investigated by the right team.

  • Moderator
  • Moderator
  • Hey everyone!   We've had some reports that the Recently played songs show the Spotify URI instead of the song title when the song is played from "Search".   This is being curre...
  • Eni
  • Moderator
  • 1164 Views
  • 17 comments
  • 2 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Fixed
  • 1164 Views
  • 17 comments
  • 2 votes

Downtime [Jan.27 2022]: Some Albums Are Unplayable On Desktop and Web Player

We've received reports that, currently, a lot of albums and tracks have become unexpectedly grayed out and unplayable on the desktop client and Web Player. We'll be keeping you updated in this thread.

  • Spotify Legend
  • We've received reports that, currently, a lot of albums and tracks have become unexpectedly grayed out and unplayable on the desktop client and Web Player.     We'll be keeping yo...
  • Mario
  • Spotify Legend
  • 447 Views
  • 2 comments
  • 1 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Fixed
  • 447 Views
  • 2 comments
  • 1 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 3335 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Closed
  • 3335 Views
  • 8 comments
  • 9 votes

Downtime Sept.16 2021 - Podcasts not loading across different devices

Hey everyone, We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show up.

  • Moderator
  • Moderator
  • Hey everyone,   We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show u...
  • Maria_B
  • Moderator
  • 2435 Views
  • 22 comments
  • 22 likes
  • Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 2435 Views
  • 22 comments
  • 22 votes

Env: prod