Announcements

Help Wizard

Step 1

NEXT STEP

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Inbox/sharing with another user disappeared

My option to view my inbox and share music with another user was no longer available when I opened Spotify on my computer today... the "share" feature only offers the option to share with my followers, and the inbox icon is gone entirely. How do I fi...

  • Casual Listener
  • My option to view my inbox and share music with another user was no longer available when I opened Spotify on my computer today... the "share" feature only offers the option to share with my follower...
  • ricrad
  • Newbie
  • 541 Views
  • 5 comments
  • 15 likes
  • Desktop
    Desktop Player
    Desktop Windows
    inbox
    share music
    share playlists
  • Case Closed
  • 541 Views
  • 5 comments
  • 15 votes

{Windows 8] Video ad playing, whilst music is playing as well.

Currently, I've been listening to a heap load of songs for what seems to be 3 hours. The problem is now there a video ad that'll play repeatedly while the song is playing as well. The ad will usually play as fragmented sound and a video on the bottom...

  • Casual Listener
  • Currently, I've been listening to a heap load of songs for what seems to be 3 hours. The problem is now there a video ad that'll play repeatedly while the song is playing as well. The ad will us...
  • Jim
  • Spotify Legend
  • 1019 Views
  • 6 comments
  • 10 likes
  • Desktop Player
    Issues
    Windows 8
  • Not An Issue
  • 1019 Views
  • 6 comments
  • 10 votes

Spotify not opening on Win7 even after re-install

Yeah, I keep getting the "api ms win core processthreads not found" - error message and nothing seems to be working to fix it, even though it has been listed as a solved problem. Please help, I'm so frustrated.

  • Casual Listener
  • Yeah, I keep getting the "api ms win core processthreads not found" - error message and nothing seems to be working to fix it, even though it has been listed as a solved problem. Please help, I'm so ...
  • Alfredo
  • Roadie
  • 360 Views
  • 3 comments
  • 1 likes
  • Desktop Player
  • Fixed
  • 360 Views
  • 3 comments
  • 1 votes

EXTREME ISSUE!!! LOADING TEXT ONLY

I have no clue what's happening, what's wrong or how to fix this. I reload the page, nothing. I restart my Chromebook, nothing, I clear my cache and my history, nothing. I deleted all my extensions, nothing. Somebody haaaaaaalp!So after logging in on...

  • Casual Listener
  • I have no clue what's happening, what's wrong or how to fix this. I reload the page, nothing. I restart my Chromebook, nothing, I clear my cache and my history, nothing. I deleted all my extensi...
  • ZullyB
  • Roadie
  • 826 Views
  • 2 comments
  • 0 likes
  • chrome
    Desktop Player
  • Case Closed
  • 826 Views
  • 2 comments
  • 0 votes

"Deleted" Song showing up on google

I published this song on Spotify a few months ago and used the wrong information for©/℗.https://open.spotify.com/album/0X33Eb1y84yx4NZyKidj8c I would like them changed to this:"© 2017 671491 Records DK℗ 2017 671491 Records DK" or deleted or removed t...

  • Casual Listener
  • I published this song on Spotify a few months ago and used the wrong information for ©/℗. https://open.spotify.com/album/0X33Eb1y84yx4NZyKidj8c   I would like them changed to this: "© 2017 ...
  • FabianS_Bogota
  • Roadie
  • 161 Views
  • 2 comments
  • 0 likes
  • Desktop Player
    Search
  • Case Closed
  • 161 Views
  • 2 comments
  • 0 votes

Various Artist Albums

There are a number of my songs released by labels on compilation albums under a different album artist name rather than showing “various artists”. If I create playlists from them on my account will this steer streaming royalties away from the labels ...

  • Regular
  • There are a number of my songs released by labels on compilation albums under a different album artist name rather than showing “various artists”. If I create playlists from them on my account will t...
  • Hubo
  • Community Legend
  • 583 Views
  • 10 comments
  • 0 likes
  • Desktop Player
    Windows 10
  • Not An Issue
  • 583 Views
  • 10 comments
  • 0 votes