Announcements

Help Wizard

Step 1

NEXT STEP

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

why are my spotify tracks not posting to my facebook activity newsfeed

why are my spotify tracks not posting to my facebook activity newsfeed? Ive linked both asccounts and made my enabled spotify on my facebook. soo annoying. its never worked!!

  • Casual Listener
  • why are my spotify tracks not posting to my facebook activity newsfeed? Ive linked both asccounts and made my enabled spotify on my facebook. soo annoying. its never worked!!
  • Julian
  • Moderator
  • 279 Views
  • 3 comments
  • 2 likes
  • Facebook
  • Closed
  • 279 Views
  • 3 comments
  • 2 votes

Facebook sharing not working

Hello, I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in Facebook and nothing is shared. Of course, the Spotify option...

  • Casual Listener
  • Hello,   I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in Facebook...
  • Aimee_T
  • Roadie
  • 505 Views
  • 1 comments
  • 2 likes
  • Facebook
    sharing
  • Not An Issue
  • 505 Views
  • 1 comments
  • 2 votes

POST TO FACEBOOK ACTIVITY FEED

As of late last year, Spotify disabled the function of posting listening activity to feed on Facebook profiles. Please reenable this function, very lame without it. I want to share my listening activity with my friends!

  • Casual Listener
  • As of late last year, Spotify disabled the function of posting listening activity to feed on Facebook profiles. Please reenable this function, very lame without it. I want to share my listening a...
  • Hubo
  • Community Legend
  • 110 Views
  • 1 comments
  • 1 likes
  • activity feed
    Facebook
    posting
  • Not An Issue
  • 110 Views
  • 1 comments
  • 1 votes

Facebook account not connected

Hey guys, Many users have reported an issue with Spotify (mainly on Android). The issue is: If they login to Spotify, using their username & password, it displays an error saying, "There is no Facebook account linked", something along those lines, ev...

  • Community Legend
  • ...isplays an error saying, "There is no Facebook account linked", something along those lines, even though they are not clicking the button 'Sign in with Facebook'.   I have asked users to re-i...
  • JuanSebastian
  • Roadie
  • 650 Views
  • 5 comments
  • 1 likes
  • Android
    Facebook
  • Closed
  • 650 Views
  • 5 comments
  • 1 votes

Songs listened doesn´t appear on Facebook

I have a problem, I can not see on facebook my activity record of the songs listened, I have the option activated. Previously it worked, since September it does not work anymore. I appreciate your help.

  • Casual Listener
  • I have a problem, I can not see on facebook my activity record of the songs listened, I have the option activated. Previously it worked, since September it does not work anymore. I appreciate your h...
  • saul_94
  • Casual Listener
  • 113 Views
  • 2 comments
  • 0 likes
  • activity record
    Facebook
    Social
  • Not An Issue
  • 113 Views
  • 2 comments
  • 0 votes

Facebook Feed

Anyone notice that Spotify isn't sharing what you listen to with Facebook for the past week? Best,Dan

  • Music Fan
  • Anyone notice that Spotify isn't sharing what you listen to with Facebook for the past week?   Best, Dan
  • Erika
  • Roadie
  • 204 Views
  • 3 comments
  • 0 likes
  • Facebook
  • Not An Issue
  • 204 Views
  • 3 comments
  • 0 votes

Spotify stops playing when facebook is opened

Whenever i open the facebook app, spotify automatically stops playing the current song. I tried to refresh spotify but this still happens. This has never happened before.

  • Casual Listener
  • Whenever i open the facebook app, spotify automatically stops playing the current song. I tried to refresh spotify but this still happens. This has never happened before.
  • Alfredo
  • Roadie
  • 1873 Views
  • 2 comments
  • 0 likes
  • Facebook
    iOS
  • Closed
  • 1873 Views
  • 2 comments
  • 0 votes

Shared playlist in Facebook post doesn't load play button like a shared track does

I feel like this wasn't always the case, but when you share a Spotify playlist on Facebook, all it does is load the image and the description - no play button, no track list. Is this standard or is something going wrong?

Image 2017-07-19 at 12.54.55 PM.png
  • Casual Listener
  • I feel like this wasn't always the case, but when you share a Spotify playlist on Facebook, all it does is load the image and the description - no play button, no track list.  &n...
  • Mara_F
  • Roadie
  • 359 Views
  • 4 comments
  • 0 likes
  • Facebook
  • Closed
  • 359 Views
  • 4 comments
  • 0 votes

how come Facebook users can find me on spotify but i can't find them?

i am not facebook friends with someone and i can find their spotify (facebook linked) username, but they can't find me. i recently created my spotify account like 2 days ago, should i wait longer or is there something wrong?

  • Casual Listener
  • i am not facebook friends with someone and i can find their spotify (facebook linked) username, but they can't find me. i recently created my spotify account like 2 days ago, should i wait longer o...
  • Julian
  • Moderator
  • 120 Views
  • 2 comments
  • 0 likes
  • can't find
    Facebook
  • Closed
  • 120 Views
  • 2 comments
  • 0 votes

Unable to embed Spotify player in Facebook

I've tried every solution out there and followed the advice of every thread on this board, but I can't seem to get my album to embed in Facebook. The knowledgebase says that it should be a case of copying the embed link from the desktop player app an...

  • Casual Listener
  • I've tried every solution out there and followed the advice of every thread on this board, but I can't seem to get my album to embed in Facebook. The knowledgebase says that it should be a case of c...
  • samhg
  • Newbie
  • 2903 Views
  • 7 comments
  • 0 likes
  • embed
    Facebook
    Issues
  • Closed
  • 2903 Views
  • 7 comments
  • 0 votes

Can't login with Facebook

I'm trying to login from my phone. I use my Facebook login, but when I click on "login with Facebook" there's an error message that says "a Facebook error has occurred". Anyone else having this issue

  • Casual Listener
  • I'm trying to login from my phone. I use my Facebook login, but when I click on "login with Facebook" there's an error message that says "a Facebook error has occurred". Anyone else having this issue
  • Hubo
  • Community Legend
  • 136 Views
  • 3 comments
  • 0 likes
  • Android
    Facebook
    Login Errors
  • Closed
  • 136 Views
  • 3 comments
  • 0 votes

Sharing to facebook without album cover pictures

Hi I am trying to post a link to my studios spotify playlist on our fbook page but we are not allowed to use album cover photos. I chose a seperate image for the playlist pic on spotify but when I share it to fbook it's still using the album covers. ...

  • Casual Listener
  • Hi   I am trying to post a link to my studios spotify playlist on our fbook page but we are not allowed to use album cover photos. I chose a seperate image for the playlist pic on spotify but ...
  • Hubo
  • Community Legend
  • 1428 Views
  • 1 comments
  • 0 likes
  • Facebook
    facebook sharing
  • Not An Issue
  • 1428 Views
  • 1 comments
  • 0 votes

Issue with Spotify using my real name

Hello Community,latly Spotify was using my real name in Playlists and on my Profile in general, but i don't like people to know my real name. This issue is either connected to me entering premium or enabling facebook to find friends. I searched for a...

  • Roadie
  • ...r enabling facebook to find friends. I searched for answers around the web and first of all i disconnected from Facebook(disabled it in Spotify) - Nothing. Next i cleared cache on PC and my Phone(A...
  • therealtwain
  • Roadie
  • 118 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Facebook
    Privacy
    Security
    Social
  • Not An Issue
  • 118 Views
  • 2 comments
  • 0 votes

Prelisten Widget for Facebook

Hey Guys, When I share some Tracks from Spotify to my Facebook Page, Facebook doesn't create a Preview widget. For other songs it does.I mean the little widget, where you can hear 30 seconds of the song, example attached. Can anyone help?

  • Casual Listener
  • Hey Guys,   When I share some Tracks from Spotify to my Facebook Page, Facebook doesn't create a Preview widget. For other songs it does. I mean the little widget, where you can hear 30 s...
  • MaryC1
  • Spotify Legend
  • 261 Views
  • 5 comments
  • 0 likes
  • Facebook
    Prelisten Widget
    sharing
  • Closed
  • 261 Views
  • 5 comments
  • 0 votes

Reactivating user on facebook still seems like deactivated in messages.

Device: OS X Operating System Version: 10.10.3 Spotify Version: 1.0.29.92 Description: Reactivating facebook user still seems deactivated in messages. To reproduce:Make one of your friends deactivate on facebook.Make your friend activate his account ...

  • Casual Listener
  • Device: OS X   Operating System Version: 10.10.3   Spotify Version: 1.0.29.92   Description: Reactivating facebook user still seems deactivated in messages.   To r...
  • Laura
  • Roadie
  • 321 Views
  • 1 comments
  • 0 likes
  • deactivating
    Facebook
    reactivating
  • Closed
  • 321 Views
  • 1 comments
  • 0 votes

[Account][Facebook] Facebook importing the incorrect Information

Threads: 1243468 1243453 Device: N/A Operating System Version: N/A Spotify Version: N/a Description: Accounts that sign up viaFacebook seem to be importing the incorect birthday and email address To reproduce: create account via Facebook Workaround: ...

  • Community Legend
  • ...mporting the incorect birthday and email address   To reproduce: create account via Facebook Workaround:  Contact support to manually change your account info from Facebook &n...
  • Pete
  • Roadie
  • 843 Views
  • 3 comments
  • 0 likes
  • Account
    Facebook
  • Closed
  • 843 Views
  • 3 comments
  • 0 votes

FACEBOOK DOESNT SHOW SONGS ON TIMELINE

Hi, I hope someone can help me. My facebook used to show 'now listening to' but it stopped working about two weeks ago? Now and again it will post a random song then stop working again. I have tried removing spotify from fb and reinstalling it and no...

  • Casual Listener
  • Hi,   I hope someone can help me.   My facebook used to show 'now listening to' but it stopped working about two weeks ago? Now and again it will post a random song then stop working a...
  • medial
  • Casual Listener
  • 1546 Views
  • 6 comments
  • 0 likes
  • Facebook
  • Not An Issue
  • 1546 Views
  • 6 comments
  • 0 votes