Ongoing Issues

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Forum Posts

why are my spotify tracks not posting to my facebook activity newsfeed

why are my spotify tracks not posting to my facebook activity newsfeed? Ive linked both asccounts and made my enabled spotify on my facebook. soo annoying. its never worked!!

  • Casual Listener
  • why are my spotify tracks not posting to my facebook activity newsfeed? Ive linked both asccounts and made my enabled spotify on my facebook. soo annoying. its never worked!!
  • Julian
  • Moderator
  • 229 Views
  • 3 comments
  • 2 likes
  • Facebook
  • Closed
  • 229 Views
  • 3 comments
  • 2 votes

Facebook sharing not working

Hello, I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in Facebook and nothing is shared. Of course, the Spotify option...

  • Casual Listener
  • Hello,   I want to share my spotify activity on Facebook and nothing is shared. I tried to disconnect and reconnect with my facebook account, delete Spotify application and authorizations in Facebook...
  • Aimee_T
  • Roadie
  • 211 Views
  • 1 comments
  • 2 likes
  • Facebook
    sharing
  • Not An Issue
  • 211 Views
  • 1 comments
  • 2 votes

POST TO FACEBOOK ACTIVITY FEED

As of late last year, Spotify disabled the function of posting listening activity to feed on Facebook profiles. Please reenable this function, very lame without it. I want to share my listening activity with my friends!

  • Casual Listener
  • As of late last year, Spotify disabled the function of posting listening activity to feed on Facebook profiles. Please reenable this function, very lame without it. I want to share my listening a...
  • Hubo
  • Spotify Star
  • 70 Views
  • 1 comments
  • 1 likes
  • activity feed
    Facebook
    posting
  • Not An Issue
  • 70 Views
  • 1 comments
  • 1 votes

Facebook account not connected

Hey guys, Many users have reported an issue with Spotify (mainly on Android). The issue is: If they login to Spotify, using their username & password, it displays an error saying, "There is no Facebook account linked", something along those lines, ev...

  • Community Legend
  • ...isplays an error saying, "There is no Facebook account linked", something along those lines, even though they are not clicking the button 'Sign in with Facebook'.   I have asked users to re-i...
  • JuanSebastian
  • Roadie
  • 577 Views
  • 5 comments
  • 1 likes
  • Android
    Facebook
  • Closed
  • 577 Views
  • 5 comments
  • 1 votes

Songs listened doesn´t appear on Facebook

I have a problem, I can not see on facebook my activity record of the songs listened, I have the option activated. Previously it worked, since September it does not work anymore. I appreciate your help.

  • Casual Listener
  • I have a problem, I can not see on facebook my activity record of the songs listened, I have the option activated. Previously it worked, since September it does not work anymore. I appreciate your h...
  • saul_94
  • Casual Listener
  • 72 Views
  • 2 comments
  • 0 likes
  • activity record
    Facebook
    Social
  • Not An Issue
  • 72 Views
  • 2 comments
  • 0 votes

Facebook Feed

Anyone notice that Spotify isn't sharing what you listen to with Facebook for the past week? Best,Dan

  • Music Fan
  • Anyone notice that Spotify isn't sharing what you listen to with Facebook for the past week?   Best, Dan
  • Erika
  • Roadie
  • 136 Views
  • 3 comments
  • 0 likes
  • Facebook
  • Not An Issue
  • 136 Views
  • 3 comments
  • 0 votes

Spotify stops playing when facebook is opened

Whenever i open the facebook app, spotify automatically stops playing the current song. I tried to refresh spotify but this still happens. This has never happened before.

  • Casual Listener
  • Whenever i open the facebook app, spotify automatically stops playing the current song. I tried to refresh spotify but this still happens. This has never happened before.
  • Alfredo
  • Roadie
  • 1723 Views
  • 2 comments
  • 0 likes
  • Facebook
    iOS
  • Closed
  • 1723 Views
  • 2 comments
  • 0 votes

Shared playlist in Facebook post doesn't load play button like a shared track does

I feel like this wasn't always the case, but when you share a Spotify playlist on Facebook, all it does is load the image and the description - no play button, no track list. Is this standard or is something going wrong?

Image 2017-07-19 at 12.54.55 PM.png
  • Casual Listener
  • I feel like this wasn't always the case, but when you share a Spotify playlist on Facebook, all it does is load the image and the description - no play button, no track list.  &n...
  • Mara_F
  • Roadie
  • 299 Views
  • 4 comments
  • 0 likes
  • Facebook
  • Closed
  • 299 Views
  • 4 comments
  • 0 votes

how come Facebook users can find me on spotify but i can't find them?

i am not facebook friends with someone and i can find their spotify (facebook linked) username, but they can't find me. i recently created my spotify account like 2 days ago, should i wait longer or is there something wrong?

  • Casual Listener
  • i am not facebook friends with someone and i can find their spotify (facebook linked) username, but they can't find me. i recently created my spotify account like 2 days ago, should i wait longer o...
  • Julian
  • Moderator
  • 83 Views
  • 2 comments
  • 0 likes
  • can't find
    Facebook
  • Closed
  • 83 Views
  • 2 comments
  • 0 votes

Facebook share user preference not applied to notification

I would very much like it if I didn't have to continuously click to say I don't want to share my activity on Facebook. If this nag could be turned off once the user has made a preference that would be smashing. The preference is stored in the applica...

  • Regular
  • I would very much like it if I didn't have to continuously click to say I don't want to share my activity on Facebook. If this nag could be turned off once the user has made a preference that would b...
  • SergioDavid
  • Roadie
  • 56 Views
  • 1 comments
  • 0 likes
  • Facebook
    facebook activity
    facebook sharing
    Windows
  • Fixed
  • 56 Views
  • 1 comments
  • 0 votes

Unable to embed Spotify player in Facebook

I've tried every solution out there and followed the advice of every thread on this board, but I can't seem to get my album to embed in Facebook. The knowledgebase says that it should be a case of copying the embed link from the desktop player app an...

  • Casual Listener
  • I've tried every solution out there and followed the advice of every thread on this board, but I can't seem to get my album to embed in Facebook. The knowledgebase says that it should be a case of c...
  • samhg
  • Newbie
  • 2555 Views
  • 7 comments
  • 0 likes
  • embed
    Facebook
    Issues
  • Closed
  • 2555 Views
  • 7 comments
  • 0 votes

Not posting to Facebook in Italy

I have tried to get my listened to songs in Spotify to post to Facebook- to no avail. I have literally done everything today- uninstalled both Facebook and Spotify- unlinked and relinked- started and restarted- signed in and signed out- made sure bot...

  • Casual Listener
  • I have tried to get my listened to songs in Spotify to post to Facebook- to no avail. I have literally done everything today- uninstalled both Facebook and Spotify- unlinked and relinked- started a...
  • SergioDavid
  • Roadie
  • 73 Views
  • 2 comments
  • 0 likes
  • Facebook
    not posting tracks
  • Fixed
  • 73 Views
  • 2 comments
  • 0 votes

Can't login with Facebook

I'm trying to login from my phone. I use my Facebook login, but when I click on "login with Facebook" there's an error message that says "a Facebook error has occurred". Anyone else having this issue

  • Casual Listener
  • I'm trying to login from my phone. I use my Facebook login, but when I click on "login with Facebook" there's an error message that says "a Facebook error has occurred". Anyone else having this issue
  • Hubo
  • Spotify Star
  • 102 Views
  • 3 comments
  • 0 likes
  • Android
    Facebook
    Login Errors
  • Closed
  • 102 Views
  • 3 comments
  • 0 votes

Sharing to facebook without album cover pictures

Hi I am trying to post a link to my studios spotify playlist on our fbook page but we are not allowed to use album cover photos. I chose a seperate image for the playlist pic on spotify but when I share it to fbook it's still using the album covers. ...

  • Casual Listener
  • Hi   I am trying to post a link to my studios spotify playlist on our fbook page but we are not allowed to use album cover photos. I chose a seperate image for the playlist pic on spotify but ...
  • Hubo
  • Spotify Star
  • 187 Views
  • 1 comments
  • 0 likes
  • Facebook
    facebook sharing
  • Not An Issue
  • 187 Views
  • 1 comments
  • 0 votes

Issue with Spotify using my real name

Hello Community,latly Spotify was using my real name in Playlists and on my Profile in general, but i don't like people to know my real name. This issue is either connected to me entering premium or enabling facebook to find friends. I searched for a...

  • Roadie
  • ...r enabling facebook to find friends. I searched for answers around the web and first of all i disconnected from Facebook(disabled it in Spotify) - Nothing. Next i cleared cache on PC and my Phone(A...
  • therealtwain
  • Roadie
  • 72 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Facebook
    Privacy
    Security
    Social
  • Not An Issue
  • 72 Views
  • 2 comments
  • 0 votes

Facebook Profile Picture Integration

Facebook recently added a new feature for temporary pictures. It works like this: you set a new picture, a timer and once that that timer expires your old picture gets active again. Spotify seems to be not recognizing this feature, in my case it upda...

  • Casual Listener
  • Facebook recently added a new feature for temporary pictures. It works like this: you set a new picture, a timer and once that that timer expires your old picture gets active again.   S...
  • Alejandro_C
  • Spotify Legend
  • 146 Views
  • 3 comments
  • 0 likes
  • Account
    Facebook
    picture
  • Fixed
  • 146 Views
  • 3 comments
  • 0 votes

Prelisten Widget for Facebook

Hey Guys, When I share some Tracks from Spotify to my Facebook Page, Facebook doesn't create a Preview widget. For other songs it does.I mean the little widget, where you can hear 30 seconds of the song, example attached. Can anyone help?

  • Casual Listener
  • Hey Guys,   When I share some Tracks from Spotify to my Facebook Page, Facebook doesn't create a Preview widget. For other songs it does. I mean the little widget, where you can hear 30 s...
  • MaryC1
  • Spotify Legend
  • 189 Views
  • 5 comments
  • 0 likes
  • Facebook
    Prelisten Widget
    sharing
  • Closed
  • 189 Views
  • 5 comments
  • 0 votes

Reactivating user on facebook still seems like deactivated in messages.

Device: OS X Operating System Version: 10.10.3 Spotify Version: 1.0.29.92 Description: Reactivating facebook user still seems deactivated in messages. To reproduce:Make one of your friends deactivate on facebook.Make your friend activate his account ...

  • Casual Listener
  • Device: OS X   Operating System Version: 10.10.3   Spotify Version: 1.0.29.92   Description: Reactivating facebook user still seems deactivated in messages.   To r...
  • Laura
  • Roadie
  • 279 Views
  • 1 comments
  • 0 likes
  • deactivating
    Facebook
    reactivating
  • Closed
  • 279 Views
  • 1 comments
  • 0 votes

[Account][Facebook] Facebook importing the incorrect Information

Threads: 1243468 1243453 Device: N/A Operating System Version: N/A Spotify Version: N/a Description: Accounts that sign up viaFacebook seem to be importing the incorect birthday and email address To reproduce: create account via Facebook Workaround: ...

  • Community Legend
  • ...mporting the incorect birthday and email address   To reproduce: create account via Facebook Workaround:  Contact support to manually change your account info from Facebook &n...
  • Pete
  • Roadie
  • 520 Views
  • 3 comments
  • 0 likes
  • Account
    Facebook
  • Closed
  • 520 Views
  • 3 comments
  • 0 votes