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Forum Posts

Cant join Premium for Family. Submit button is greyed out

Plan Premium family Country Norway Device Huawei t3 Operating System Android My Question or Issue I just bought family premium, and my wife is on board, but my daughter is not. I have sent a invitation several times but i never get past the page wher...

  • Casual Listener
  • Plan Premium family Country Norway   Device Huawei t3   Operating System Android   My Question or Issue  I just bought family premium, and my wife is on b...
  • martinalucchi15
  • Newbie
  • 1385 Views
  • 17 comments
  • 6 likes
  • family
  • Fixed
  • 1385 Views
  • 17 comments
  • 6 votes

premium

i had spotify but the premium Family account and I went to go pay it today because it was late and it said upgrade payment so I could upgrade payment thinking it would be the premium family account and it was just mine not anyone else’s and I need to...

  • Casual Listener
  • i had spotify but the premium  Family account and I went to go pay it today because it was late and it said  upgrade payment so I could upgrade payment thinking it would be the premium family...
  • MaríaCamila
  • Roadie
  • 268 Views
  • 1 comments
  • 0 likes
  • family
    Premium
    Spotify
  • Not An Issue
  • 268 Views
  • 1 comments
  • 0 votes

Spotify Family Accounts Going Free

Hello, Sorry if this is already an known issue. Many users are having an issue where all of their family accounts go free and says they need to proove they all live in the same address. I always tell them to contact Support with this reply: " I recom...

  • Community Legend
  • Hello,   Sorry if this is already an known issue.   Many users are having an issue where all of their family accounts go free and says they need to proove they all live in the s...
  • EthanS1
  • Community Legend
  • 146 Views
  • 1 comments
  • 0 likes
  • family
    Subscription
  • Closed
  • 146 Views
  • 1 comments
  • 0 votes

Family Plan - Cutting out others.

We have family premium membership and only use 4 members slots but two of the family members cut each other's music out when both listening at the same time. Tried to edit and send new invite but won't work. It's doing my head in. I'd appreciate any ...

  • Casual Listener
  • We have family premium membership and only use 4 members slots but two of the family members cut each other's music out when both listening at the same time. Tried to edit and send new invite but w...
  • Julian
  • Moderator
  • 471 Views
  • 2 comments
  • 0 likes
  • family
  • Closed
  • 471 Views
  • 2 comments
  • 0 votes