Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Gapless playback on Google Home

Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. Ok, I want to emphasize that I'm referring to gapless ...

  • Regular
  • Please refer to my previous post here. I'm reopening this because I keep getting upvoted, the issue is very annoying and it is seriously going to force me to use a competitor's streaming service. &n...
  • Alfredo
  • Roadie
  • 5222 Views
  • 1 comments
  • 121 likes
  • gapless playback
    Google Home
  • Not Right Now
  • 5222 Views
  • 1 comments
  • 121 votes

[Google Home] Shuffle voice command stopped working

Hi there, Since this week, I have noticed my Google Home doesn't shuffle my playlist anymore when I give the command; "Hey Google, shuffle [playlist name] please". This used to work in the past but now it just starts playing the very first song in th...

  • Casual Listener
  • Hi there,   Since this week, I have noticed my Google Home doesn't shuffle my playlist anymore when I give the command; "Hey Google, shuffle [playlist name] please". This used to work in the p...
  • Xenia
  • Moderator
  • 6954 Views
  • 56 comments
  • 30 likes
  • Google Home
    shuffle
  • Fixed
  • 6954 Views
  • 56 comments
  • 30 votes

Remove gap between tracks on Google Home

I listen to a lot of live albums, or ones which are intended to play without gaps, and on my Google Home there's an annoying gap between tracks. This isn't an issue on the Alexa integration, just the Google Home. The primary function of my Google Hom...

  • Regular
  • I listen to a lot of live albums, or ones which are intended to play without gaps, and on my Google Home there's an annoying gap between tracks. This isn't an issue on the Alexa integration, just the...
  • Aimee_T
  • Roadie
  • 1345 Views
  • 1 comments
  • 49 likes
  • Google Home
  • Not An Issue
  • 1345 Views
  • 1 comments
  • 49 votes

Starting Spotify playback from Google Home makes volume uncontrollable

When I say "Hey Google, play Spotify on " to my Google Home, it starts Spotify on the Chromecast in a different mode than if I were to start it from either my Android or iOS device, and this results in the inability to control the volume from the Spo...

  • Regular
  • When I say "Hey Google, play Spotify on <Chromecast name here>" to my Google Home, it starts Spotify on the Chromecast in a different mode than if I were to start it from either my Android or i...
  • Chris
  • Spotify
  • 6635 Views
  • 25 comments
  • 27 likes
  • Android
    Google Home
    iOS
  • Not Right Now
  • 6635 Views
  • 25 comments
  • 27 votes

Google Home Stopped Working

Hi there, As of March 6, 2018, I can can no longer play Spotify on my Google home. When I open the Spotify app it shows the song trying to play, then skips to the next song, and so on, and so on. I see see the player’s timer go “-1, 0:00, 0:01” then ...

  • Casual Listener
  • Hi there,   As of March 6, 2018, I can can no longer play Spotify on my Google home. When I open the Spotify app it shows the song trying to play, then skips to the next song, and so on, ...
  • Alfredo
  • Roadie
  • 1004 Views
  • 20 comments
  • 14 likes
  • Chrome cast
    chrome cast google home
    chromecast
    google
    Google Home
  • Fixed
  • 1004 Views
  • 20 comments
  • 14 votes

Google Home and Chromecast not appearing on Spotify Connect or Device List

Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casting audio. (YouTube, Soundcloud) Only Spotify has is...

  • Casual Listener
  • Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casti...
  • Leo
  • Spotify
  • 1249 Views
  • 6 comments
  • 9 likes
  • cast
    chromecast
    Desktop
    Google Home
    Mobile
    Wifi Casting
  • Closed
  • 1249 Views
  • 6 comments
  • 9 votes

SOLVED: Dear Spotify, could you fix the Google Home bug asap please?

No more sound on my Google Home nor my JBL chromecast speakers since the last Spotify update.I've always been perfectly satisfied with your service but this is quite a big mistake!Would you recommend me to take a Google Play or Deezer account next mo...

  • Casual Listener
  • No more sound on my Google Home nor my JBL chromecast speakers since the last Spotify update. I've always been perfectly satisfied with your service but this is quite a big mistake! Would you recom...
  • Alfredo
  • Roadie
  • 266 Views
  • 4 comments
  • 2 likes
  • Android
    bug
    chromecast
    Google Home
  • Fixed
  • 266 Views
  • 4 comments
  • 2 votes

Spotify Audio Drop with Google Home and Home Mini

I experience audio drops almost every 2-3 seconds when I stream music via Google Home and Home Mini. It can't be internet throttling because I tried streaming via phone then use either of the two as Bluetooth speakers and I don't get an audio drop. A...

  • Casual Listener
  • I experience audio drops almost every 2-3 seconds when I stream music via Google Home and Home Mini. It can't be internet throttling because I tried streaming via phone then use either of the two as ...
  • SergioDavid
  • Roadie
  • 836 Views
  • 12 comments
  • 2 likes
  • Android
    Audio drop
    Google Home
    Google Home Mini
    Premium
    Spotify Premium
  • Closed
  • 836 Views
  • 12 comments
  • 2 votes

Google Home Playing wrong Song with Premium Spotify Account

I have my Spotify Premium account linked to my Google Home and when I tell it to play any song, like "Play I'm Sorry Miss Jackson by Outkast", Google then responds that it will play "I'm Sorry Miss Jackson by Outkast" on my Spotify account, but when ...

  • Casual Listener
  • I have my Spotify Premium account linked to my Google Home and when I tell it to play any song, like "Play I'm Sorry Miss Jackson by Outkast", Google then responds that it will play "I'm Sorry Miss J...
  • SergioDavid
  • Roadie
  • 723 Views
  • 4 comments
  • 2 likes
  • Google Home
  • Closed
  • 723 Views
  • 4 comments
  • 2 votes

Cant cast to chomecast audio and Google home

From IOS App i chose the available devices like chomecast audio and Google home speaker. It connects, it makes a beep, I can change the volumen and I also hear the beep. So it is connected, but we I hit play botton, it start changing tracks until it ...

  • Casual Listener
  • From IOS App i chose the available devices like chomecast audio and Google home speaker. It connects, it makes a beep, I can change the volumen and I also hear the beep. So it is connected,  but...
  • Alfredo
  • Roadie
  • 186 Views
  • 5 comments
  • 1 likes
  • Chomecast Audio
    Google Home
    iOS
  • Fixed
  • 186 Views
  • 5 comments
  • 1 votes

Spotify going haywire

I've had the strangest experience tonight, and it all seems to link to Spotify! About 7 pm, I had Google home playing music. I told it to stop, which it did. About 10 seconds later, it started playing the chicken dance in Spanish (unasked). I told it...

  • Casual Listener
  • I've had the strangest experience tonight, and it all seems to link to Spotify!   About 7 pm, I had Google home playing music.  I told it to stop, which it did.  About 10 seconds lat...
  • ZullyB
  • Roadie
  • 177 Views
  • 2 comments
  • 1 likes
  • Alexa
    Google Home
    Mac Book
  • Closed
  • 177 Views
  • 2 comments
  • 1 votes

Google Home Does not play music, only ads

The spotify app on google home only plays ads, this can be requested either through the home, or cromecast via desktop or android.

  • Casual Listener
  • The spotify app on google home only plays ads, this can be requested either through the home, or cromecast via desktop or android.   
  • Alfredo
  • Roadie
  • 220 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Google Home
  • Closed
  • 220 Views
  • 2 comments
  • 0 votes

Can't Log out on Google Home

I allowed my friend to log into my spotify account so he could play music on his Google Home & now anytime he plays music it overrides me listening in my car, headphones, computer, ect. He refuses to log out via his cell phone & I've tried the "log o...

  • Casual Listener
  • I allowed my friend to log into my spotify account so he could play music on his Google Home & now anytime he plays music it overrides me listening in my car, headphones, computer, ect. He refuse...
  • Aimee_T
  • Roadie
  • 1083 Views
  • 2 comments
  • 0 likes
  • can't log out
    Google Home
    log out
  • Closed
  • 1083 Views
  • 2 comments
  • 0 votes

Spotify dropping out constantly

Hi, we upgraded to Spotify premium after buying a Google Home and we also connected and speakers via ChromeCast. Not sure whether the timing is a coincidence but since upgrading to a premium account and connecting the Bose speakers we can’t get an un...

  • Casual Listener
  • Hi, we upgraded to Spotify premium after buying a Google Home and we also connected and speakers via ChromeCast. Not sure whether the timing is a coincidence but since upgrading to a premium account ...
  • Aimee_T
  • Roadie
  • 138 Views
  • 2 comments
  • 0 likes
  • Dropping
    Google Home
  • Closed
  • 138 Views
  • 2 comments
  • 0 votes

How to play your own music through Alexa speakers

Hi there people, Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is the issue? Daniel

  • Casual Listener
  • Hi there people,   Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is th...
  • FabianS_Bogota
  • Roadie
  • 110 Views
  • 4 comments
  • 0 likes
  • Alexa
    Google Home
    laptop
    Music
    Own
  • Closed
  • 110 Views
  • 4 comments
  • 0 votes

Spotify abruptly stops a song

My premium Spotify account is linked with Google home. Since yesterday, I have had issues with playing songs on Spotify as they stop playing abruptly after 10-15 seconds. When songs stop there's a weird sound.

  • Casual Listener
  • My premium Spotify account is linked with Google home. Since yesterday, I have had issues with playing songs on Spotify as they stop playing abruptly after 10-15 seconds. When songs stop there's a we...
  • SergioDavid
  • Roadie
  • 82 Views
  • 2 comments
  • 0 likes
  • Google Home
  • Closed
  • 82 Views
  • 2 comments
  • 0 votes

Playing wrong artist

When I tell google home to play artist Purity Ring, it takes me to some album of an entirely different genre and artist. When i looked it up, it seems to have puity ring tagged as somewhere in the playlist but this is not the case. Just started happe...

  • Casual Listener
  • When I tell google home to play artist Purity Ring, it takes me to some album of an entirely different genre and artist. When i looked it up, it seems to have puity ring tagged as somewhere in the pl...
  • Mara_F
  • Roadie
  • 173 Views
  • 6 comments
  • 0 likes
  • Google Home
  • Closed
  • 173 Views
  • 6 comments
  • 0 votes