Ongoing Issues

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Forum Posts

Account is Hacked

My account has been hacked. I changed the password and it still doesn't work. To top it off, it's horrible Norwegian Electronic Ambient music.

  • Casual Listener
  • My account has been hacked. I changed the password and it still doesn't work. To top it off, it's horrible Norwegian Electronic Ambient music. 
  • dmaez81
  • Casual Listener
  • 135 Views
  • 3 comments
  • 1 likes
  • hacked
  • Not An Issue
  • 135 Views
  • 3 comments
  • 1 votes

Other people listening to my Spotify

For months I’ve been having issues that my listened to recently doesn’t match what I listen to. My playlists all got deleted one day. I’ve logged out of everywhere multiple times. I’ve changed my password multiple times. And for the last few days eve...

  • Casual Listener
  • For months I’ve been having issues that my listened to recently doesn’t match what I listen to. My playlists all got deleted one day. I’ve logged out of everywhere multiple times. I’ve changed my pas...
  • SergioDavid
  • Roadie
  • 36 Views
  • 1 comments
  • 0 likes
  • hacked
  • Not An Issue
  • 36 Views
  • 1 comments
  • 0 votes

I must have been hacked ?

Hi.I cant understand that some artists keep apearing as source to new suggested music."Similar to Thirty Seconds To Mars" and "Because you listened to Green day"I never listened to those artists.Now I see that on my 2017Wrapped.com they are listed as...

  • Regular
  • Hi. I cant understand that some artists keep apearing as source to new suggested music. "Similar to Thirty Seconds To Mars" and "Because you listened to Green day" I never listened to those artist...
  • SergioDavid
  • Roadie
  • 108 Views
  • 3 comments
  • 0 likes
  • hacked
    history
    unwanted artists
  • Not An Issue
  • 108 Views
  • 3 comments
  • 0 votes

Hacked?

I was listening to music when all of the sudden the songs kept changing and playing off of a playlist that I’ve never heard of called Chill EDM. I would click back to my songs and it would play for a second but then go back to this playlist. Then I g...

  • Casual Listener
  • I was listening to music when all of the sudden the songs kept changing and playing off of a playlist that I’ve never heard of called Chill EDM. I would click back to my songs and it would play for a...
  • Hubo
  • Spotify Star
  • 59 Views
  • 1 comments
  • 0 likes
  • hacked
    iphone
  • Not An Issue
  • 59 Views
  • 1 comments
  • 0 votes

[All Platforms] Remove songs from Discover Weekly Playlist

So my account was hacked a few months ago, and while I changed all my passwords and haven't had any incidence since- the music of my hacker was actually awful and Spotify Discover Weekly keeps putting that genre in my top playlist. The music is the c...

  • Casual Listener
  • So my account was hacked a few months ago, and while I changed all my passwords and haven't had any incidence since- the music of my hacker was actually awful and Spotify Discover Weekly keeps p...
  • SergioDavid
  • Roadie
  • 91 Views
  • 2 comments
  • 0 likes
  • Discover Weekly History
    hacked
    recommended music
  • Closed
  • 91 Views
  • 2 comments
  • 0 votes

I think my account was hacked

Hello,I think my account was hacked recently. I have been autologged into my account on mobile for some time now and just 2 days ago when I clicked on the app, it asked me to login (which I thought was odd because of my constantly being logged in).I ...

  • Casual Listener
  • Hello, I think my account was hacked recently. I have been autologged into my account on mobile for some time now and just 2 days ago when I clicked on the app, it asked me to login (which I t...
  • SergioDavid
  • Roadie
  • 127 Views
  • 4 comments
  • 0 likes
  • hacked
    issue
  • Closed
  • 127 Views
  • 4 comments
  • 0 votes

Someone hacked my account

Someone is hacked into my account from an I phone. They keep changing my music. I've already tried play on this device but they keep going back n switching to their device

  • Casual Listener
  • Someone is hacked into my account from an I phone. They keep changing my music. I've already tried play on this device but they keep going back n switching to their device
  • Hubo
  • Spotify Star
  • 51 Views
  • 1 comments
  • 0 likes
  • hacked
  • Not An Issue
  • 51 Views
  • 1 comments
  • 0 votes

Strange songs in my playlist day after password change

Hello Spotify, the very day after Spotify asked me to renew my registration ( which i did, including a new password) I found some Russian songs in my playlist. As much as I'm open to any style of music, I am, however, absolutely sure that I did not l...

  • Casual Listener
  • ...tyle of music, I am, however, absolutely sure that I did not listen to nor search for it. Did I get hacked? And, yes, I know that I need to change my password now...  
  • Hubo
  • Spotify Star
  • 48 Views
  • 1 comments
  • 0 likes
  • hacked
  • Not An Issue
  • 48 Views
  • 1 comments
  • 0 votes

account hacked, email changed and no retrieving possible

My account as Jordy Bongaerts/TheFastRacer has been hacked, my original email adress *****@ziggo.nl isnt active on spotify anymore and is changed to *******@getapet.net wich is strange. I need some help to retrieve my account please!

  • Casual Listener
  • My account as Jordy Bongaerts/TheFastRacer has been hacked, my original email adress *****@ziggo.nl isnt active on spotify anymore and is changed to ******* @getapet.net wich is strange. I n...
  • Hubo
  • Spotify Star
  • 56 Views
  • 1 comments
  • 0 likes
  • Account
    hacked
    HELP !!!
  • Not An Issue
  • 56 Views
  • 1 comments
  • 0 votes

Can't change Email or password

Ok, so I've had this problem where someone else is logged on my spotify account on a PS4. I managed to contact him using playlist names and songs. I asked him how he got my account details and he told me he found it on a hackerforum where people list...

  • Casual Listener
  • Ok, so I've had this problem where someone else is logged on my spotify account on a PS4. I managed to contact him using playlist names and songs. I asked him how he got my account details and he tol...
  • Alejandro_C
  • Spotify Legend
  • 67 Views
  • 1 comments
  • 0 likes
  • hacked
  • Not An Issue
  • 67 Views
  • 1 comments
  • 0 votes

Music stops because of Spotify usage "elsewhere"

Hey guys, i need some help. Since yesterday, i try to listen to my Spotify Premium on my iphone, only to have my music stop, and for a message to pop up saying "The music has stopped because your account is being used somewhere else". Spotify offers ...

  • Casual Listener
  • Hey guys, i need some help.    Since yesterday, i try to listen to my Spotify Premium on my iphone, only to have my music stop, and for a message to pop up saying "The music has stopped b...
  • Natalie
  • Spotify
  • 182 Views
  • 3 comments
  • 0 likes
  • hacked
    iOS
    Music
    paused
  • Not An Issue
  • 182 Views
  • 3 comments
  • 0 votes