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Ongoing Issues

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Forum Posts

Not all new music playable on Amazon Echo via Spotify Connect

Why is it certain new album releases on Spotify Premium will play in their entirety on my iOS devices with no issues, but if I attempt to play the same albums on my Amazon Echo or Echo Dot via Spotify Connect, only a couple songs on the album will pl...

  • Music Fan
  • Why is it certain new album releases on Spotify Premium will play in their entirety on my iOS devices with no issues, but if I attempt to play the same albums on my Amazon Echo or Echo Dot via Spotif...
  • Jim
  • Spotify Legend
  • 433 Views
  • 4 comments
  • 0 likes
  • Echo
    Hardware Partner
    iOS
  • Fixed
  • 433 Views
  • 4 comments
  • 0 votes

Ps4 spotify, unable to open spotify.

Device: Playstation 4Operating System Version: PlaystationSpotify Version: Playstation appDescription: Unable to open spotify on ps4. Stops at the loading screen.To reproduce:Step 1Step 2...Workaround: N/AAdditional information: N/A

  • Casual Listener
  • Device:  Playstation 4 Operating System Version:  Playstation Spotify Version:  Playstation app Description:  Unable to open spotify on ps4. Stops at the loading screen. T...
  • samuelpfsilva
  • Newbie
  • 3806 Views
  • 37 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 3806 Views
  • 37 comments
  • 0 votes

Radio playlist is freezed when connected to Chromecast Audio device

Device:Windows (Spotify connected to Chromecast Audio)Operating System Version:Windows 7Spotify Version:1.0.25.127Description:When streaming a radio to a Chromecast Audio device, the radio playlist is freezed, no song is added to the playlist while m...

  • Casual Listener
  • Device: Windows (Spotify connected to Chromecast Audio) Operating System Version: Windows 7 Spotify Version: 1.0.25.127 Description: When streaming a radio to a Chromecast Audio device, the ra...
  • gnovella16
  • Roadie
  • 396 Views
  • 5 comments
  • 0 likes
  • Android
    Hardware Partner
    Windows
  • Closed
  • 396 Views
  • 5 comments
  • 0 votes

PS3 app freezing after 3/4 songs played

Device: PS3 Additional information: Hey folks, we're aware that some users have reported that the PS3 app will frequently freeze after playing 3/4 songs from any context--even on the latest firmare and after reinstalling the app/ logging in and out. ...

  • Spotify
  • Spotify
  • Device: PS3     Additional information:   Hey folks, we're aware that some users have reported that the PS3 app will frequently freeze after playing 3/4 songs from any c...
  • Davidhargreaves
  • Newbie
  • 6405 Views
  • 34 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 6405 Views
  • 34 comments
  • 0 votes

Can not search and play on ONKYO TX-8050

Device: ONKYO TX-8050 Operating System Version: ONKYO TX-8050, latest firmware from Onkyo Spotify Version: latest firmware from OnkyoDescription:I can login into Spotify on the Onkyo Amplifier TX-8050 but search in Spotyify takes long time and does n...

  • Casual Listener
  • Device:  ONKYO TX-8050    Operating System Version:  ONKYO TX-8050, latest firmware from Onkyo  Spotify Version:   latest firmware from Onkyo Description: I can...
  • klwms50
  • Newbie
  • 2659 Views
  • 20 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 2659 Views
  • 20 comments
  • 0 votes

Spotify crashes PS3

Hello everyone. We are aware that users are currently experiencing issues using Spotify on their PS3. In order for us to properly troubleshoot and resolve the issue we need more information from you. Please reply here if you're experiencing this issu...

  • Spotify Legend
  • Hello everyone. We are aware that users are currently experiencing issues using Spotify on their PS3.   In order for us to properly troubleshoot and resolve the issue we need more informatio...
  • RaleighsRotten
  • Newbie
  • 7865 Views
  • 50 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 7865 Views
  • 50 comments
  • 0 votes

SONGS GETTING SKIPPED WHEN PLAYING IN PS3

Device:PS3Operating System Version:PS3Spotify Version:LATESTDescription:I am not able to listen to songs on PS3. Songs gets skipped frequetly. I bought spotyfy because of that support of PS3. Very very dissapointing. To reproduce:TRY AND PLAY A SONG ...

  • Casual Listener
  • Device: PS3 Operating System Version: PS3 Spotify Version: LATEST Description: I am not able to listen to songs on PS3. Songs gets skipped frequetly. I bought spotyfy because of that support o...
  • Ont_gyrl
  • Newbie
  • 2622 Views
  • 4 comments
  • 0 likes
  • Hardware Partner
  • Not An Issue
  • 2622 Views
  • 4 comments
  • 0 votes

Onkyo problems Music don't play anymore, why?

Device: A/V Receiver Onkyo TX NR727 Operating System Version: Widows Spotify Version: 1.0.19.106.gb8a7150f Description: Suddenly, can't play music anymore on my receiver. All playlists are still here, but when I try to play a title, the song still no...

  • Casual Listener
  • Device: A/V Receiver Onkyo TX NR727   Operating System Version: Widows   Spotify Version: 1.0.19.106.gb8a7150f   Description: Suddenly, can't play music anymore on my receiver. A...
  • g079992
  • Newbie
  • 12167 Views
  • 91 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 12167 Views
  • 91 comments
  • 0 votes

Spotify Connect broken

Device: Windows, iPhone 6s, Yamaha RX475Operating System Version: Windows 10, iOSSpotify Version:1.0.16.104.g3b776c9eDescription: Spotify Connect not working properly. Multiple Spotify Connect devices cannot be connected to. Link works between iPhone...

  • Music Fan
  • Device:  Windows, iPhone 6s, Yamaha RX475 Operating System Version:  Windows 10, iOS Spotify Version: 1.0.16.104.g3b776c9e Description:  Spotify Connect not working properly. Mu...
  • jean3601
  • Community Legend
  • 606 Views
  • 5 comments
  • 0 likes
  • Desktop
    Hardware Partner
    iOS
  • Closed
  • 606 Views
  • 5 comments
  • 0 votes

Spotify Chromecast - Access Other users playlist, pause, skip etc.

Device: LG G4 Operating System Version: Chromecast V1 Spotify Version: Latest Description: Hi, as per this reddit thread - https://www.reddit.com/r/Chromecast/comments/3pqgge/using_spotify_with_other_users_on_chromecast/ We were wondering about suppo...

  • Visitor
  • Device: LG G4    Operating System Version: Chromecast V1   Spotify Version: Latest   Description:   Hi, as per this reddit thread - https://www.reddit.com/r/Chro...
  • Adam_B
  • Spotify
  • 974 Views
  • 2 comments
  • 0 likes
  • Hardware Partner
  • Closed
  • 974 Views
  • 2 comments
  • 0 votes

LG webOS sound jumping

As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app. "At first it seems to sound fine, however from time to time it jumps a fraction of a second producing odd tempo shifts. It only happens with...

  • Music Fan
  • As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app.   "At first it seems to sound fine, however from time to time it jumps a fraction ...
  • Goodman
  • Spotify Legend
  • 503 Views
  • 4 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 503 Views
  • 4 comments
  • 0 votes

Gift cards starting with INC aren't redeeming

Thread: 1161106 Description: Gift cards starting with INC aren't redeeming on the Spotify.com website. Additional information: We are currently investigating this for users. For now please send us an email via the contact form with a picture of the b...

  • Spotify
  • Spotify
  • Thread : 1161106   Description: Gift cards starting with INC aren't redeeming on the Spotify.com website.   Additional information: We are currently investigating this f...
  • zschehr06
  • Casual Listener
  • 4134 Views
  • 10 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 4134 Views
  • 10 comments
  • 0 votes