Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Crossfade doesn't work when other device selected for playback

As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.

  • Casual Listener
  • As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.
  • AimeeZamiee
  • Newbie
  • 8729 Views
  • 15 comments
  • 39 likes
  • Android
    Hardware Partner
  • Not An Issue
  • 8729 Views
  • 15 comments
  • 39 votes

[Pioneer device] Spotify connect gaps, blanks, and freezes

Device: Pioneer N-50A-K Operating System Version: 034.035.1010.100 (last Pioneer firmware) Spotify Version: Spotify connect included in 034.035.1010.100 Description: Random but very frequent gaps and freezes in the music when using Spotify Connect. E...

  • Music Fan
  • Device: Pioneer N-50A-K   Operating System Version: 034.035.1010.100 (last Pioneer firmware)   Spotify Version: Spotify connect included in  034.035.1010.100 &n...
  • pioneer1
  • Newbie
  • 13683 Views
  • 60 comments
  • 10 likes
  • Hardware Partner
  • Closed
  • 13683 Views
  • 60 comments
  • 10 votes

Cambridge CXN cannot connect anymore

Device: Cambridge CXN Operating System Version:Android 5.0.1.Spotify Version:1.0.15.133Description:I have a premium account. I can play music on my android phone. However, streaming through my Cambridge CXN all of a sudden stopped working. CXN displa...

  • Casual Listener
  • Device: Cambridge CXN   Operating System Version: Android 5.0.1. Spotify Version: 1.0.15.133 Description: I have a premium account. I can play music on my android phone. However, streamin...
  • Jokke
  • Gig Goer
  • 3221 Views
  • 10 comments
  • 1 likes
  • Hardware Partner
  • Closed
  • 3221 Views
  • 10 comments
  • 1 votes

[Galaxy watch app] Spotify app on Galaxy Active 2 watch stopped working after latest Tizen update

Plan Premium Country Thailand Device (iPhone Xr Operating System (iOS 14,Tizen 5.5.0.1 My Question or Issue After I updated my samsung watch active 2 to tizen 5.5.0.1 it can't open spotify when I tap on spotify app it will show spotify and keep loadi...

  • Casual Listener
  • Plan Premium Country Thailand Device (iPhone Xr Operating System (iOS 14,Tizen 5.5.0.1   My Question or Issue After I updated my samsung watch active 2 to tizen 5.5.0.1 it ca...
  • Alex
  • Moderator
  • 56282 Views
  • 188 comments
  • 290 likes
  • Hardware Partner
    Other
    Samsung
  • Not Right Now
  • 56282 Views
  • 188 comments
  • 290 votes

[Apple TV] Something went wrong - error 200/300

Hi my Spotify is not working on my Apple TV and keeps saying something went wrong, error 200. I tried deleting and reinstalling the app, and I also tried restarting the apple tv. The Spotify and the apple tv software are up to date and wifi is workin...

  • Casual Listener
  • Hi my Spotify is not working on my Apple TV and keeps saying something went wrong, error 200.   I tried deleting and reinstalling the app, and I also tried restarting the apple tv.  &...
  • Minnikas
  • Newbie
  • 3863 Views
  • 10 comments
  • 4 likes
  • Hardware Partner
  • Fixed
  • 3863 Views
  • 10 comments
  • 4 votes

Non-car Bluetooth devices displaying in Car View mode

Hey there, We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this. If you're experiencing this, let us know by adding your +Vote the info requested in the Status Update. All the best!

  • Spotify Legend
  • Hey there,   We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.    If you're experiencing this, let u...
  • Xenia
  • Moderator
  • 35726 Views
  • 116 comments
  • 231 likes
  • Hardware Partner
  • Closed
  • 35726 Views
  • 116 comments
  • 231 votes

Not being able to play any songs, just keeps skiping.

No songs will play no matter what I do. I tried uninstalling the app and logging in and out of my account. Nothing will let the music play. It is affected on my phone, laptop, and ps4.

  • Casual Listener
  • No songs will play no matter what I do. I tried uninstalling the app and logging in and out of my account. Nothing will let the music play. It is affected on my phone, laptop, and ps4.
  • AlinM
  • Visitor
  • 592 Views
  • 5 comments
  • 3 likes
  • Android
    Desktop
    Hardware Partner
    iOS
  • Closed
  • 592 Views
  • 5 comments
  • 3 votes

[CarPlay] Your Library tab missing

All of a sudden the library tab when using spotify through carplay is gone. Pretty hard to find my music without grabbing my mobile phone. Is there a way to adjust the tabs on the top of the screen so I can get the button to my library back? (added p...

10-best-apple-carplay-apps-10.jpg
  • Casual Listener
  • All of a sudden the library tab when using spotify through carplay is gone. Pretty hard to find my music without grabbing my mobile phone.   Is there a way to adjust the tabs on the top of t...
  • Xenia
  • Moderator
  • 3254 Views
  • 29 comments
  • 3 likes
  • Hardware Partner
  • Fixed
  • 3254 Views
  • 29 comments
  • 3 votes

'This Is My Time' by Raven-Symone is still broken

Hi, earlier this year I made a thread about how 'This Is My Time' by Raven-Symone is broken. The first half of the album plays fine, but the later half makes an inaudible noise for each song. Is there any way that this can be fixed? Thanks, robotdang...

  • Casual Listener
  • Hi, earlier this year I made a thread about how 'This Is My Time' by Raven-Symone is broken. The first half of the album plays fine, but the later half makes an inaudible noise for each song.  ...
  • Dovahcaine
  • Casual Listener
  • 625 Views
  • 5 comments
  • 2 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Mobile
    Web Player
    Windows
  • Closed
  • 625 Views
  • 5 comments
  • 2 votes

Spotify Connect - Radio station not loading new songs

When I use Spotify Connect to connect to my Yamaha Receiver, radio stations do not load more songs when the current playlist runs out. This is true for any playlist with the similar songs feature turned on. When the playlist ends, the music stops pla...

SpotifySnap.PNG IMG_20170515_171044.jpg
  • Casual Listener
  • When I use Spotify Connect to connect to my Yamaha Receiver, radio stations do not load more songs when the current playlist runs out. This is true for any playlist with the similar songs feature tur...
  • 5ncnni_q8-m8e
  • Newbie
  • 1970 Views
  • 8 comments
  • 6 likes
  • Android
    Desktop
    Hardware Partner
    Yamaha
  • Closed
  • 1970 Views
  • 8 comments
  • 6 votes

Spotify stops playing via AirPlay

Spotify keeps stopping the Playback via AirPlay´2 on Apple TV 4K. Every now an then the Music stops (every 2 - 15 min, even happens on Bluetooth-Headphones). You then have to disconnect "remote Streaming" and reconnect. Then Spotify keeps working nor...

  • Regular
  • Spotify keeps stopping the Playback via AirPlay´2 on Apple TV 4K. Every now an then the Music stops (every 2 - 15 min, even happens on Bluetooth-Headphones). You then have to disconnect "remote Strea...
  • matthewmagellan
  • Regular
  • 15478 Views
  • 42 comments
  • 55 likes
  • Hardware Partner
  • Fixed
  • 15478 Views
  • 42 comments
  • 55 votes

[PlayStation 3] "Error connecting to Spotify. Please try again later."

Plan Premium Country Hungary Device (PlayStation 3) Operating System (PS3 System Software) My Question or Issue Dear All, I have a PS3 device that I use only for Netflix and Spotify. Yesterday Spotify worked properly. However, today when I started th...

  • Casual Listener
  • Plan Premium Country Hungary Device (PlayStation 3) Operating System (PS3 System Software)   My Question or Issue Dear All,   I have a PS3 device that I use only for...
  • Elena
  • Moderator
  • 2581 Views
  • 21 comments
  • 5 likes
  • Hardware Partner
    PlayStation
    ps3
  • Fixed
  • 2581 Views
  • 21 comments
  • 5 votes

Low volume casting with Chromecast Audio

Hey folks, We're seeing reports that the volume is lower than it should be when casting with Chromecast. The relevant team is aware of this and they are currently looking into it. If you're experiencing this, we'd first recommend deleting and reinsta...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that the volume is lower than it should be when casting with Chromecast. The relevant team is aware of this and they are currently looking into it. &nb...
  • Beekie
  • Casual Listener
  • 12455 Views
  • 43 comments
  • 67 likes
  • Hardware Partner
  • Fixed
  • 12455 Views
  • 43 comments
  • 67 votes

no chromecast device connection from spotify windows pc

Device:Windows, iPhone 6S, Operating System Version:Windows 10, iOS 9.0Spotify Version:1.0.25.127.g58007b4c Description:from my windows pc i can not see chromecast device from spotify premium. i payed for premium and for chromecast and i would like i...

  • Regular
  •   Device: Windows, iPhone 6S,   Operating System Version: Windows 10, iOS 9.0 Spotify Version: 1.0.25.127.g58007b4c   Description: from my windows pc i can not see chromec...
  • MattSuda
  • Spotify Star
  • 2603 Views
  • 3 comments
  • 1 likes
  • Hardware Partner
    Windows
  • Not An Issue
  • 2603 Views
  • 3 comments
  • 1 votes

Screen Saver?

Is there a possibility of a near future update that might include a screen saver option? I listen to spotify for hours on end (through playstation or chromecast) and find that because I run plasma tvs, I get very bad screen burn every time. So a scre...

  • Regular
  • Is there a possibility of a near future update that might include a screen saver option? I listen to spotify for hours on end (through playstation or chromecast) and find that because I run plasma tv...
  • Perth-Perth
  • Visitor
  • 1672 Views
  • 3 comments
  • 16 likes
  • Hardware Partner
  • Not An Issue
  • 1672 Views
  • 3 comments
  • 16 votes

Artist Discography only shows 10 albums on the big screen

Hi. I've been using Spotify on Nvidia Shield since July 2019. About one week ago, all the discographies shown in artists' pages have been limitated to 10 albums. The other ones are still available but your have to search for them from the search engi...

Spotifay_discog_david_bowie_2020_01_22.jpg Spotifay_discog_pink_floyd_2020_01_22.jpg Spotifay_discog_beatles_2020_01_22.jpg
  • Casual Listener
  • Hi. I've been using Spotify on Nvidia Shield since July 2019. About one week ago, all the discographies shown in artists' pages have been limitated to 10 albums. The other ones are still availabl...
  • Peter
  • Spotify Legend
  • 2210 Views
  • 16 comments
  • 2 likes
  • discography
    Hardware Partner
  • Fixed
  • 2210 Views
  • 16 comments
  • 2 votes

Trouble Bluetooth audio streaming in Audi A6 - Dension GW

I'm using Samsung S6 for streaming and handsfree calling in my Audi A6 with MMI2 high and Dension Gateway 500S BT http://www.dension.com/automotive/products/car-multimedia-solutions/gateway-500s-bt All systems has the latest firmware.I'm using Youtub...

  • Music Fan
  • I'm using Samsung S6 for streaming and handsfree calling in my Audi A6 with MMI2 high and Dension Gateway 500S BT http://www.dension.com/automotive/products/car-multimedia-solutions/gateway-500s...
  • alovaas
  • Music Fan
  • 5750 Views
  • 50 comments
  • 2 likes
  • Android
    Bluetooth problems
    Hardware Partner
  • Closed
  • 5750 Views
  • 50 comments
  • 2 votes

Beggin by Madcon unavailable

Two or three days ago this song can not be played, and I'm very disapponted as I listen to this song very often (imo it's almost as good as the original). Is this again some kind of region restriction (which I doubt as the rest of the album can be pl...

  • Casual Listener
  • Two or three days ago this song can not be played, and I'm very disapponted as I listen to this song very often (imo it's almost as good as the original). Is this again some kind of region restrictio...
  • Aman12
  • Newbie
  • 9885 Views
  • 6 comments
  • 12 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Windows
  • Not An Issue
  • 9885 Views
  • 6 comments
  • 12 votes

Radio missing from Fire TV app?

Just put the app on my new Fire TV, all okay except that I can't find the radio function using my Fire remote

  • Casual Listener
  • Just put the app on my new Fire TV, all okay except that I can't find the radio function using my Fire remote
  • Br39
  • Casual Listener
  • 1645 Views
  • 4 comments
  • 8 likes
  • Hardware Partner
  • Not An Issue
  • 1645 Views
  • 4 comments
  • 8 votes

POLK Omni S2 will not show up on spotify connect

I have been trying to use Polk Omni S2 with spotify but it will not show up in spotify connect on my samsung galaxy s6 for some reason.

  • Casual Listener
  • I have been trying to use Polk Omni S2 with spotify but it will not show up in spotify connect on my samsung galaxy s6 for some reason.
  • colpliscol
  • Newbie
  • 1614 Views
  • 8 comments
  • 2 likes
  • Hardware Partner
  • Closed
  • 1614 Views
  • 8 comments
  • 2 votes