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Forum Posts

Daily Drive using wrong city

I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? note; the concert location of Minneapolis has been set ...

  • Casual Listener
  • I am using Spotify Premium on iOS and have set my concert location to Minneapolis, however, in the daily drive playlist all of the content that shows up is for Chicago. How can I get this fixed? &n...
  • PattonD
  • Newbie
  • 12001 Views
  • 60 comments
  • 89 likes
  • iOS
  • Not Right Now
  • 12001 Views
  • 60 comments
  • 89 votes

[iOS] Music stops playing when adding songs with the Add songs button

Hey everyone, We're receiving reports from users that the music stops playing when they try adding song while using the Add songs button. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update ...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that the music stops playing when they try adding song while using the Add songs button.   If you’re experiencing this issue, make...
  • Yordan
  • Moderator
  • 6619 Views
  • 12 comments
  • 20 likes
  • iOS
  • Fixed
  • 6619 Views
  • 12 comments
  • 20 votes

[Mobile] Bring back album length in playlists

In the latest iOS update, it is no longer possible to view the length of an album or playlist. This information was previously available either at the end of the tracklist, or by swiping left on the album art at the top of the tracklist. It would be ...

  • Casual Listener
  • In the latest iOS update, it is no longer possible to view the length of an album or playlist. This information was previously available either at the end of the tracklist, or by swiping left on t...
  • Amores_
  • Newbie
  • 5747 Views
  • 21 comments
  • 81 likes
  • iOS
    Playlists
  • Fixed
  • 5747 Views
  • 21 comments
  • 81 votes

Mobile App Unresponsive/Crashing on iPhone 11

Hey folks,We've received multiple reports from iPhone 11 users experiencing issues with the mobile app. Some of them are reporting either of the two issues: Unresponsive Home Page App crashing after opening/selecting songs This is now being investiga...

  • Moderator
  • Moderator
  • Hey folks, We've received multiple reports from iPhone 11 users experiencing issues with the mobile app. Some of them are reporting either of the two issues:   Unresponsive Home Pag...
  • fjaramillocala
  • Newbie
  • 2282 Views
  • 20 comments
  • 28 likes
  • iOS
  • Fixed
  • 2282 Views
  • 20 comments
  • 28 votes

[iOS]Not able to control the volume on a device while using Spotify Connect

Plan Premium Country The Netherlands Device iPhone 11, Speaker: Naim Muso 2 Operating System iOS 14.4.1 My Question or Issue I keep losing the ability to control the volume of a device I connected with through Spotify Connect, specifically my Naim Mu...

  • Regular
  • Plan Premium Country The Netherlands Device iPhone 11, Speaker: Naim Muso 2 Operating System iOS 14.4.1 My Question or Issue I keep losing the ability to control the volume of a d...
  • ChonkyCat
  • Newbie
  • 18256 Views
  • 86 comments
  • 36 likes
  • iOS
  • Fixed
  • 18256 Views
  • 86 comments
  • 36 votes

Error when opening Podcast Charts in iOS devices

Folks who are using iOS devices are reporting to be unable to open Podcast Charts on app version 8.7.42. The exact error messages reads: "Couldn't Open Link. Spotify can't open this type of link on this device."

image (2).png
  • Moderator
  • Moderator
  • Folks who are using iOS devices are reporting to be unable to open Podcast Charts on app version 8.7.42.    The exact error messages reads: "Couldn't Open Link. Spotify can't open t...
  • Yordan
  • Moderator
  • 3744 Views
  • 8 comments
  • 11 likes
  • iOS
  • Fixed
  • 3744 Views
  • 8 comments
  • 11 votes

Downtime Sept.16 2021 - Podcasts not loading across different devices

Hey everyone, We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show up.

  • Moderator
  • Moderator
  • Hey everyone,   We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show up....
  • Maria_B
  • Moderator
  • 6244 Views
  • 22 comments
  • 22 likes
  • Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 6244 Views
  • 22 comments
  • 22 votes

[iOS] Missing Quick Scroll in Liked songs

Hi music lovers, We've received reports that the quick scroll option is missing for iOS users. The right teams at Spotify have been informed and are currently investigating why this is happening. It would be great if anyone experiencing this can leav...

  • Moderator
  • Moderator
  • Hi music lovers,   We've received reports that the quick scroll option is missing for iOS users. The right teams at Spotify have been informed and are currently investigating why this is h...
  • ArthurCD
  • Newbie
  • 4704 Views
  • 30 comments
  • 23 likes
  • iOS
  • Fixed
  • 4704 Views
  • 30 comments
  • 23 votes

AirPods Pro Automatic Switching conflict with Spotify Connect

Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
  • OscarDC
  • Moderator
  • 19228 Views
  • 34 comments
  • 35 likes
  • iOS
    Other
  • Closed
  • 19228 Views
  • 34 comments
  • 35 votes

[Mobile] Artist banner disappeared

DeviceiPhone XOperating SystemiOS 13.6 My Question or IssueButtons to follow artist and shuffle music has gone now. I deleted and reinstalled application, but they didn't return. How can I fix this problem? (Button to shuffle playlist is still fine.)...

51505B52-015A-4294-8661-029F8A089320.png
  • Casual Listener
  • Device iPhone X Operating System iOS 13.6   My Question or Issue Buttons to follow artist and shuffle music has gone now. I deleted and reinstalled application, but they didn't return. H...
  • Xenia
  • Moderator
  • 12883 Views
  • 38 comments
  • 34 likes
  • Android
    iOS
    Mobile
  • Fixed
  • 12883 Views
  • 38 comments
  • 34 votes

[iOS] Error message "Something went wrong" when logging in while connected to mobile data

Hey everyone, We're receiving reports from users that when they try logging in to their account while using their mobile data, they get an error message "Something went wrong. Try again". According to the reports we're getting, it seems like this is ...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that when they try logging in to their account while using their mobile data, they get an error message "Something went wrong. Try again". ...
  • Eni
  • Moderator
  • 2410 Views
  • 24 comments
  • 14 likes
  • iOS
  • Fixed
  • 2410 Views
  • 24 comments
  • 14 votes

[iOS] Devices Crashing upon startup

apps for both crash at launch I can’t get in to see the Spotify versions but they are the latest versions for each both devices have ample storage space iPhone X, iOS 13.4.1 , 170gb Free older iPad, iOS 12.4.6 , 35gb Free Both started crashing at sam...

  • Regular
  • ..., iOS 13.4.1  , 170gb Free    older iPad, iOS 12.4.6  , 35gb Free   Both started crashing at same time. They were fine all day. That they are both crashing indicates i...
  • Mitch-man
  • Visitor
  • 6262 Views
  • 119 comments
  • 36 likes
  • iOS
  • Fixed
  • 6262 Views
  • 119 comments
  • 36 votes

Spotify Connect not shuffling (Confirmed to affect: iOS, Android, PC)

There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem resolved it's gotten no where. No matter. We shall try...

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  • Casual Listener
  • There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem res...
  • Melody
  • Community Manager
  • 2935 Views
  • 15 comments
  • 75 likes
  • Android
    Desktop
    iOS
    Mobile
    Windows
  • Not Right Now
  • 2935 Views
  • 15 comments
  • 75 votes

[iOS] Performance and battery - Individual reports

Investigation of individual reports of unexpected performance and battery behavior with Spotify on iOS.

  • Moderator
  • Moderator
  • Investigation of individual reports of unexpected performance and battery behavior with Spotify on iOS.
  • Mario
  • Spotify Legend
  • 5318 Views
  • 40 comments
  • 12 likes
  • iOS
    Mobile
  • Fixed
  • 5318 Views
  • 40 comments
  • 12 votes

Missing Crossfade and Automix options on iOS

Hey there, We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds. We're sure it'll be resolved soon.

  • Moderator
  • Moderator
  • Hey there,   We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds.   W...
  • Yordan
  • Moderator
  • 1864 Views
  • 20 comments
  • 4 likes
  • iOS
  • Fixed
  • 1864 Views
  • 20 comments
  • 4 votes

[iOS] App closes and redirects to Safari

Hey everyone, We're receiving reports from users that when they open the app, it closes and they got redirected to Safari in order to download the app. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that when they open the app, it closes and they got redirected to Safari in order to download the app.   If you’re experiencing th...
  • squishedpeanut
  • Newbie
  • 5737 Views
  • 31 comments
  • 10 likes
  • iOS
  • Fixed
  • 5737 Views
  • 31 comments
  • 10 votes

Gapless playback not working with Chromecast Audio

It appears this issue has been outstanding for months. What is the problem with implementing this option? I moved from Google Play Music because they had gapless playback issues. Not having this option ruins listening to operas. When will this be fix...

  • Casual Listener
  • It appears this issue has been outstanding for months. What is the problem with implementing this option? I moved from Google Play Music because they had gapless playback issues. Not having this opti...
  • Alfredo
  • Roadie
  • 4616 Views
  • 1 comments
  • 52 likes
  • iOS
  • Not An Issue
  • 4616 Views
  • 1 comments
  • 52 votes

[iOS] Queue scroll is too fast and laggy

Plan Premium Country Canada Device iphone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When scrolling the queued songs to adjust their order, the list will go extremely fast and become unmanageable. Very easy to lo...

  • Casual Listener
  • Plan Premium Country Canada Device iphone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When scrolling the queued songs to adjust t...
  • geozuf
  • Casual Listener
  • 6057 Views
  • 31 comments
  • 32 likes
  • iOS
  • Not Right Now
  • 6057 Views
  • 31 comments
  • 32 votes

Downtime [29.05.2021]: Connect not working with Sonos devices

Hey folks, We're getting reports that Connect transfer to Sonos devices may fail for both Android and iOS users. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping e...

  • Spotify Legend
  • Hey folks,   We're getting reports that Connect transfer to Sonos devices may fail for both Android and iOS users.    If you’re experiencing this issue, make sure to add your&n...
  • Dancicle
  • Newbie
  • 1944 Views
  • 8 comments
  • 10 likes
  • Android
    iOS
  • Fixed
  • 1944 Views
  • 8 comments
  • 10 votes

New Home Screen Update (i.e"Good Afternoon" Playlist) not working

I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still doesn't see it. Plan Premium Country Philippines Devi...

  • Casual Listener
  • I have been updating my Spotify on my iOS but I don't see the new Spotify home screen where it greeted me Good Morning/Afternoon/Evening along with 6 playlist. I have reinstalled the app and still d...
  • Amayy
  • Spotify Star
  • 4980 Views
  • 12 comments
  • 17 likes
  • iOS
  • Not Right Now
  • 4980 Views
  • 12 comments
  • 17 votes