Ongoing Issues

[iOS] App crashes when I try to turn off car view in the settings

I am unable to turn off the option to "allow Car view to automatically turn on when Spotify connects to your car's Bluetooth" in the settings. My app crashes every time I attempt to turn off the default "Car view" in the settings of Spotify on my iPh...

sloanlennon
Regular
...efault "Car view" in the settings of Spotify on my iPhone. I have an iPhone 6s. (iOS 13.4.1 and Spotify Version 8.5.55) I have tried clearing catch, offloading the app, deleting the app, and r...
2020-05-05 5:28:15 PM
2020-05-15 10:45:01 AM
Xenia
Moderator
7245 Views
31 comments
71 likes
app crashes
app crashing
car view
Crash
crashes
Help
iOS
iphone
iPhone 6s
settings
Spotify
turn off
turn off car view
Fixed

7245 Views
31 comments
71 votes

Connecting an iPhone to a bluetooth head unit turns off shuffle and turns on loop

Hello everyone, This issue persists since the last few updates for the Spotify app for iOS. The problem only occurs when an iPhone is connected via Bluetooth to the head unit and the app automatically turns off shuffle and turns on the loop. I tried ...

toman95
Roadie
Hello everyone, This issue persists since the last few updates for the Spotify app for iOS. The problem only occurs when an iPhone is connected via Bluetooth to the head u...
2017-07-19 10:06:20 PM
2018-04-02 6:52:27 AM
jjchen716
Newbie
5250 Views
54 comments
26 likes
App
auto
head unit
iOS
iphone
issue
loop
problem
shuffle
Not Right Now

5250 Views
54 comments
26 votes

Songs plays at double speed / song speed playback bug

I have had this issue for about 1 year or more now. When resuming Spotify on device (iphone 6, latest iOS releases) the song plays at ~double speed. Changing tracks or playlists or anything else doesn't help. Killing the Spotify app (sometimes restar...

Ghostdaddah
Regular
I have had this issue for about 1 year or more now. When resuming Spotify on device (iphone 6, latest iOS releases) the song plays at ~double speed. Changing tracks or playlists or a...
2016-11-24 12:08:14 PM
2017-08-13 6:18:57 AM
Pariah_999
Newbie
2487 Views
8 comments
5 likes
iphone
playback
Speed
Closed

2487 Views
8 comments
5 votes

Spotify connect / Sonos skipping songs instead of playing

Thanks When I use Spotify to connect with my Sonos and press play on any track it immediately skips to the next so I can't listen to any music other than on the phone or with Bluetooth speakers. This is forcing me to use the Sonos app (not nearly as ...

laneandrew80
Casual Listener
...bsp;This is forcing me to use the Sonos app (not nearly as good). The problem used to be only on my iPhone but now my iPad has it as well. I've uninstalled and reinstalled the app but that h...
2017-09-25 12:57:58 AM
2017-10-08 2:28:44 PM
Julian
Moderator
729 Views
9 comments
4 likes
ipad
iphone
SONOS
spotify connect
Troubleshooting
Closed

729 Views
9 comments
4 votes

[iPhone][Bluetooth] No Metadata transmitted to car radio

Device:Apple iPhone 6 64GB Operating System Version:iOS 9.2 Spotify Version:4.7.0 Description:When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i can't see any Metadata on the display of my radio and furthermore i am not able to sw...

schmiddi179
Casual Listener
Device: Apple iPhone 6 64GB Operating System Version: iOS 9.2 Spotify Version: 4.7.0 Description: When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i...
2016-01-14 8:43:00 AM
2021-08-06 1:46:48 AM
Guillote306
Newbie
1658 Views
6 comments
4 likes
bluetooth
Car
iOS
iOS9
iphone
metadata
Radio
track information
Closed

1658 Views
6 comments
4 votes

Repeating songs

This issue have been to around long!Spotify is repeating songs in lists when playing in Sonos. Does not matter if Sonos is using for Spotify for playing songs or if you use Spotify app in iPhone an directing songs to Sonos systemSongs are being repea...

bernstal
Regular
This issue have been to around long! Spotify is repeating songs in lists when playing in Sonos. Does not matter if Sonos is using for Spotify for playing songs or if you use Spotify app in iPhone a...
2017-08-23 7:59:36 AM
2017-09-01 7:16:11 PM
RodrigoPalma
Roadie
269 Views
5 comments
1 likes
iphone
SONOS
Closed

269 Views
5 comments
1 votes

Spotify App on Iphone pauses when the phone locks

I have an I phone 7 and when I plug in my earphones and listen to spotify it plays, but when the phone locks it pause the music. It used to not do this. Any ideas? I also have a problem with spotify increase the speed of playback of my music sometime...

ancientlyre
Casual Listener
I have an I phone 7 and when I plug in my earphones and listen to spotify it plays, but when the phone locks it pause the music. It used to not do this. Any ideas? I also ...
2017-05-24 9:36:32 PM
2017-06-01 4:56:24 PM
Aimee_T
Roadie
97 Views
2 comments
1 likes
Glitch
iphone
Closed

97 Views
2 comments
1 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

Peter__
Community Legend
...bsp;clean reinstallation of the app should fix this. Additional information: Appears to effect both iPhone and iPad. When posting in this forum please m...
2014-01-07 12:54:31 PM
2014-12-10 3:55:07 PM
meahtenoha
Spotify
2434 Views
15 comments
0 likes
Crash
iOS
ipad
iphone
Login
password
Fixed

2434 Views
15 comments
0 votes

Lock screen on iPhone is stuck on one track!

Yesterday I was using the Spotify app on my tv with my amazon fire stick while changing songs from my phone & it glitched. No matter what song I am listening to (on tv or phone) my lock screen is stuck on a completely different song. I have uninstall...

jpiccoli49
Casual Listener
Yesterday I was using the Spotify app on my tv with my amazon fire stick while changing songs from my phone & it glitched. No matter what song I am listening to (on tv or phone) my lock screen is...
2018-03-10 5:04:20 PM
2018-03-19 1:35:11 PM
Julian
Moderator
834 Views
2 comments
0 likes
Amazon fire stick
iphone
lock screen
Spotify
stuck track
Closed

834 Views
2 comments
0 votes

Drill beats

Dear all drill beats is active on my account. It randomly plays song while i am listening an album. Do you know how to eradicate this. Thanks

Clemfrancoise
Casual Listener
Dear all drill beats is active on my account. It randomly plays song while i am listening an album. Do you know how to eradicate this. Thanks
2018-02-22 8:20:25 AM
2018-02-28 2:17:17 PM
Hubo
Community Legend
201 Views
5 comments
0 likes
iphone
Not An Issue

201 Views
5 comments
0 votes

Spotify only showing four search results in offline mode??

My iphone search results shows only four songs for an artist when I know I have much more than that. How can I change it to see all results?

khafajmx
Casual Listener
My iphone search results shows only four songs for an artist when I know I have much more than that. How can I change it to see all results?
2018-01-16 6:56:32 AM
2018-01-17 11:57:51 PM
Hubo
Community Legend
64 Views
1 comments
0 likes
iphone
iphone 8
limited search results
Not An Issue

64 Views
1 comments
0 votes

Spotify keeps Pausing Randomly

Okay so this started about a week and a half ago probably when I installed the new IOS. Anyways every time I open Snapchat, take a picture on Snapchat, or even get a notification from Snapchat my Spotify just pauses. Every time this happens I have to...

martinmontalvo2
Casual Listener
Okay so this started about a week and a half ago probably when I installed the new IOS. Anyways every time I open Snapchat, take a picture on Snapchat, or even get a notification from Snapchat my Spo...
2018-01-09 1:21:17 PM
2018-01-17 3:25:43 PM
Aimee_T
Roadie
201 Views
2 comments
0 likes
IOS 11
iphone
music stops playing
pause
Closed

201 Views
2 comments
0 votes

iOS album art “glow” incorrect

On both iPhone and iPad when you play a song and open the music player, the album art “glow” effect is incorrect. It will display the colors based on the next song. If you skip to the next track it will sync up. It also corrects itself if you partial...

joefmarino
Casual Listener
On both iPhone and iPad when you play a song and open the music player, the album art “glow” effect is incorrect. It will display the colors based on the next song. If you skip to the next track it w...
2017-12-27 7:21:29 PM
2018-01-07 7:39:59 PM
Alfredo
Roadie
141 Views
2 comments
0 likes
iOS
IOS 11
ipad
iphone
Closed

141 Views
2 comments
0 votes

Spotify won’t play on bluetooth (IOS 11)

I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlocked my phone and went to the Spotify app where it says “Playin...

Samwaddell140
Regular
...nlocked my phone and went to the Spotify app where it says “Playing on iphone”... even though my phone is still on bluetooth and will play everything else just fine. Tried redownloading the app and r...
2017-12-23 7:18:50 PM
2017-12-30 12:56:37 AM
Alfredo
Roadie
381 Views
2 comments
0 likes
iphone
Mobile
Closed

381 Views
2 comments
0 votes

Hacked?

I was listening to music when all of the sudden the songs kept changing and playing off of a playlist that I’ve never heard of called Chill EDM. I would click back to my songs and it would play for a second but then go back to this playlist. Then I g...

bikeroutes
Casual Listener
...second but then go back to this playlist. Then I got a notification that another phone was trying to listen. It was a Galaxy phone. I own an iPhone. So i assume someone was trying to use my account....
2017-12-11 3:24:37 AM
2017-12-11 4:45:17 PM
Hubo
Community Legend
87 Views
1 comments
0 likes
hacked
iphone
Not An Issue

87 Views
1 comments
0 votes

Can’t play from one account on multiple devices

So I just got Premium for the less ads and whatnot, but then my boyfriend and I were going to use my Spotify account at the same time to listen to music at our separate workplaces and it only let us listen to the same songs, not separate ones. Why ca...

Alyy_c
Casual Listener
So I just got Premium for the less ads and whatnot, but then my boyfriend and I were going to use my Spotify account at the same time to listen to music at our separate workplaces and it only let us ...
2017-12-06 5:52:19 PM
2017-12-10 2:43:23 PM
SergioDavid
Roadie
180 Views
1 comments
0 likes
Help
I can't play just one album or playlist.
iphone
Web Player
Not An Issue

180 Views
1 comments
0 votes

Removing song from playlist on iPhone

So far spotify keeps trying to say this is an non issue when it's factual that you can't remove a song from a playlist on iphone unless you go to the playlist and scroll and find the song. All other platforms allow you to remove current song from pla...

felixmaxkrull
Casual Listener
So far spotify keeps trying to say this is an non issue when it's factual that you can't remove a song from a playlist on iphone unless you go to the playlist and scroll and find the song. A...
2017-12-04 9:05:59 PM
2017-12-05 8:48:19 PM
Hubo
Community Legend
69 Views
1 comments
0 likes
iphone
Not An Issue

69 Views
1 comments
0 votes

Playlist sorting malfuntion

I posted this under the iOS subheading a week ago but it didn't get much traction, so I'm posting it here. I really hope it can be fixed soon--I would totally appreciate it! iPhone App keeps switching Playlist Filter Thanks,Dan

DanielBK
Music Fan
I posted this under the iOS subheading a week ago but it didn't get much traction, so I'm posting it here. I really hope it can be fixed soon--I would totally appreciate it! iPhone App k...
2017-11-18 4:58:39 PM
2017-12-03 1:17:07 AM
Alfredo
Roadie
189 Views
4 comments
0 likes
iOS
iphone
Closed

189 Views
4 comments
0 votes

local files wont play on iphone or ipad

I recently downloaded some tracks of soundcloud that i then synced to the spotify on my laptop, they play just fine there. However when i tried syncing them to my ipad or ipone they didn't appear. Ive scoured this page for answers.Ive uninstalled the...

JKL01
Casual Listener
I recently downloaded some tracks of soundcloud that i then synced to the spotify on my laptop, they play just fine there. However when i tried syncing them to my ipad or ipone they didn't appear. Iv...
2017-11-16 9:05:28 PM
2017-11-22 9:58:12 AM
JKL01
Casual Listener
124 Views
4 comments
0 likes
ipad
iphone
Windows
Closed

124 Views
4 comments
0 votes

No Singles section on Spotify for IOS

Hello,I have noticed that Spotify app on IOS does not have “singles” section in Artists pages at all. In PC and Android versions it is possible to see it. I have the latest Spotify version for IOS.Please fix it, thank you!Bar

barronen1
Regular
Hello, I have noticed that Spotify app on IOS does not have “singles” section in Artists pages at all. In PC and Android versions it is possible to see it. I have the latest Spotify version...
2017-11-14 6:49:01 PM
2017-11-19 10:08:11 PM
Alfredo
Roadie
433 Views
9 comments
0 likes
iOS
iphone
Not An Issue

433 Views
9 comments
0 votes

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