Announcements

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Sometimes songs appear as not added to library (plus sign, not tick) but they are in library

This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remove all songs I have in my library and then add them...

  • Music Fan
  • This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remo...
  • Alfredo
  • Roadie
  • 226 Views
  • 4 comments
  • 0 likes
  • Android
    Desktop
    Linux
    Mac
    Mobile
    Web Player
  • Not An Issue
  • 226 Views
  • 4 comments
  • 0 votes

Private session songs included in Spotify recommendations ?

I sleep with my spotify sleep playlist in private mode, but for some reason the genre/songs that is in the playlist started appearing in my daily mix and discover weekly. Why does the data feed for private mode songs still get fed into the data corpu...

  • Casual Listener
  • I sleep with my spotify sleep playlist in private mode, but for some reason the genre/songs that is in the playlist started appearing in my daily mix and discover weekly.   Why does the data f...
  • MonicaM_Bogota
  • Roadie
  • 1151 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 1151 Views
  • 1 comments
  • 0 votes

Block or Hide artists because of moral and ethical objections

There should be a way to block artists based on moral objections to them or their work.I.e., I cannot listen to Chris Brown because of his history with domestic violence and find it an ethical dilemma to support him in any way (monetarily by listenin...

  • Casual Listener
  • There should be a way to block artists based on moral objections to them or their work. I.e., I cannot listen to Chris Brown because of his history with domestic violence and find it an ethical dile...
  • Hubo
  • Spotify Star
  • 193 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 193 Views
  • 1 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • jd_styx
  • Casual Listener
  • 83 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Closed
  • 83 Views
  • 2 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • Hubo
  • Spotify Star
  • 65 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Closed
  • 65 Views
  • 1 comments
  • 0 votes

[Ubuntu] Screen can disappear

When you resize the screen in Ubuntu and you resize it over the right boundary when resizing the left boundary(or the other way around), the screen will disappear and there is no easy way of getting it back. Thought this is quite a breaking bug so I'...

  • Visitor
  • When you resize the screen in Ubuntu and you resize it over the right boundary when resizing the left boundary(or the other way around), the screen will disappear and there is no easy way of getting ...
  • SergioDavid
  • Roadie
  • 87 Views
  • 2 comments
  • 0 likes
  • Linux
    Window resizing
  • Closed
  • 87 Views
  • 2 comments
  • 0 votes

Shuffle play a playlist on connected devices doesn't really shuffle

I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the playlist and plays shuffeled songs from these artists a...

  • Casual Listener
  • I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the play...
  • SergioDavid
  • Roadie
  • 73 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    Linux
  • Closed
  • 73 Views
  • 2 comments
  • 0 votes

Shuffle still Garbage

Almost 4 years after the "shuffle update" and Spotify still can't get Shuffle right. I have a 136 song playlist that I created from scratch. If I use shuffle, there is always a group of songs that get played in that run very early on. I just shared t...

  • Casual Listener
  • Almost 4 years after the "shuffle update" and Spotify still can't get Shuffle right.   I have a 136 song playlist that I created from scratch. If I use shuffle, there is always a group of...
  • Alfredo
  • Roadie
  • 569 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Closed
  • 569 Views
  • 1 comments
  • 0 votes

Trojan Mirai found on Linux Client

EDIT: this is a false positive, nothing to worry about here... I can't be certain if this is a false positive (which I hope it is) but `clamav` is reporting that it has found the following, even after a fresh pull: /usr/share/spotify/libcef.so: Unix....

  • Casual Listener
  • EDIT: this is a false positive, nothing to worry about here...   I can't be certain if this is a false positive (which I hope it is) but `clamav` is reporting that it has found the following, ...
  • Hubo
  • Spotify Star
  • 758 Views
  • 2 comments
  • 0 likes
  • Linux
  • Not An Issue
  • 758 Views
  • 2 comments
  • 0 votes

Starting at spotify

I'm releasing my tracks soon and need to know:1- How long does anyone need to listen to my music so I can make some money?2- How many seconds does anyone have to listen to my sound to count as a play?PS: if you dont know the right response please don...

  • Casual Listener
  • I'm releasing my tracks soon and need to know: 1- How long does anyone need to listen to my music so I can make some money? 2- How many seconds does anyone have to listen to my sound...
  • Alfredo
  • Roadie
  • 59 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 59 Views
  • 1 comments
  • 0 votes

Not able to undo a Thumbs Down in Radio, and not able to delete a Radio Station.

I accidently thumbs downed a song on a radio I station I made that I really liked. Is there a way to undo the thumbs down? If not, is there at least a way to delete the station and start over? That radio station is ruined for good to me if I can't un...

  • Casual Listener
  • I accidently thumbs downed a song on a radio I station I made that I really liked. Is there a way to undo the thumbs down? If not, is there at least a way to delete the station and start over? That r...
  • SergioDavid
  • Roadie
  • 48 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Closed
  • 48 Views
  • 1 comments
  • 0 votes

What about spotify in Lebanon???

Lebanese should get access to spotify on the app store, google play store etc... My idol Sam Smith released a music video on spotify that i can't access due to my current location. This is so mean. I might never see the video because spotify cares so...

  • Visitor
  • Lebanese should get access to spotify on the app store, google play store etc... My idol Sam Smith released a music video on spotify that i can't access due to my current location. This is so mean. I...
  • zq2n_6-lgrbwq
  • Newbie
  • 3484 Views
  • 5 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 3484 Views
  • 5 comments
  • 0 votes

30 minutes of ad-free music is still broken

I'm using the latest version of the apple 6sAfter a few songs I get the guy telling me I'm about to get 30 minutes ad free music then an ad plays then about 5 minutes later after 1 or 2 songs there he is again telling me I'm going to get 30 minutes o...

  • Regular
  • I'm using the latest version of the apple 6s After a few songs I get the guy telling me I'm about to get 30 minutes ad free music then an ad plays then about 5 minutes later after 1 or 2 songs the...
  • Hubo
  • Spotify Star
  • 51 Views
  • 1 comments
  • 0 likes
  • Android
    Hardware Partner
    Linux
  • Closed
  • 51 Views
  • 1 comments
  • 0 votes

Major Spotify issues that need to be rectify

Im writing here to address a few issues regarding spotify in overall and its premium subscription. Issue 1 -Unable to delete song easily in a playlist, one has to make use of the edit playlist function at the top and slowly scroll down to find the so...

  • Casual Listener
  • Im writing here to address a few issues regarding spotify in overall and its premium subscription.   Issue 1 -Unable to delete song easily in a playlist, one has to make use of the edit playli...
  • Erika
  • Roadie
  • 91 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 91 Views
  • 1 comments
  • 0 votes

Saving albums - songs not saved

For some reason when I save an album, none of the songs appear in my "Songs" tab in my library. This occurs across iOS as well as Desktop on Win 10. I've tested this on another persons account, and when they save an album all of the songs in the albu...

  • Casual Listener
  • For some reason when I save an album, none of the songs appear in my "Songs" tab in my library. This occurs across iOS as well as Desktop on Win 10. I've tested this on another persons account, and w...
  • Maria_B
  • Moderator
  • 70 Views
  • 4 comments
  • 0 likes
  • Android
    iOS
    Linux
    Windows
  • Closed
  • 70 Views
  • 4 comments
  • 0 votes

Non-repeating shuffle

Add a shuffle mode that does not repeat a song until all songs in a playlist have been played. Like a deck of cards, shuffle them and play the song at the top, then add that song to another list. Then once all songs in the playlist are in that list, ...

  • Casual Listener
  • Add a shuffle mode that does not repeat a song until all songs in a playlist have been played. Like a deck of cards, shuffle them and play the song at the top, then add that song to another list. The...
  • SergioDavid
  • Roadie
  • 82 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Windows
    Windows Phone
  • Fixed
  • 82 Views
  • 1 comments
  • 0 votes

undo button for accidental deletion of artist/song on daily mix

I accidentally have clicked do not play this artist, on multiple of the daily playlists and there is no way to undo this! I have seen another post on this marked as solved however the solved message is unavaliable and no one seems to have any answer....

  • Casual Listener
  • I accidentally have clicked do not play this artist, on multiple of the daily playlists and there is no way to undo this!   I have seen another post on this marked as solved however the s...
  • Hubo
  • Spotify Star
  • 94 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 94 Views
  • 1 comments
  • 0 votes

username is number

In a shared Playlist, Songs added by myself show a number instead of my username.version: 1.0.49.125.g72ee7853os: linux

  • Casual Listener
  • In a shared Playlist, Songs added by myself show a number instead of my username. version: 1.0.49.125.g72ee7853 os: linux
  • Hubo
  • Spotify Star
  • 32 Views
  • 1 comments
  • 0 likes
  • Bug Playlist
    Linux
  • Not An Issue
  • 32 Views
  • 1 comments
  • 0 votes

Tracks are slowly disappearing from My Music

Dear Spotify Team/Community, I have been noticed for quite some time that when I don't listen to music in a long time, that it will be deleted (seemingly without any sort of selecting pattern, it randomly takes a song and removes it). That is fine, o...

Spot.png
  • Music Fan
  • Dear Spotify Team/Community,   I have been noticed for quite some time that when I don't listen to music in a long time, that it will be deleted (seemingly without any sort of selecting patter...
  • Julian
  • Moderator
  • 109 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Linux
    Mac
    Mobile
    Windows
  • Closed
  • 109 Views
  • 2 comments
  • 0 votes

Two Artists with the Same Name: My Songs are Appearing Under a Different Artist Profile

I recently submitted 4 songs under the name Boxout to spotify which were all accepted and added to the streaming service. However, there was already a band called Boxout on there before, and instead of making a separate artist page for me, it added m...

  • Casual Listener
  • I recently submitted 4 songs under the name Boxout to spotify which were all accepted and added to the streaming service. However, there was already a band called Boxout on there before, and instead ...
  • MattSuda
  • Spotify Star
  • 70 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Closed
  • 70 Views
  • 1 comments
  • 0 votes

Env: prod