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[Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountrySpainDevicePC (Windows/MacBook Pro mid-2012)Operating SystemWindows 10 Enterprise, macOS Mojave 10.4.4 My Question or IssueHello, I have noticed a little issue regarding playlists. Until the last version, if you were playing a playl...

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  • Composer
  • Plan Premium Country Spain Device PC (Windows/MacBook Pro mid-2012) Operating System Windows 10 Enterprise, macOS Mojave 10.4.4   My Question or Issue Hello,   I have noticed a...
  • jwmann
  • Newbie
  • 30985 Views
  • 342 comments
  • 324 likes
  • Desktop
    Mac
    Windows
  • Not Right Now
  • 30985 Views
  • 342 comments
  • 324 votes

[New desktop app] Notifications not showing up on desktop app

Plan Premium Country Brazil Operating System Windows 10 1903 My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settings on my Spotify Windows 10 app (ver 1.1.55.498.gf9a83c60-a). However, when songs c...

  • Casual Listener
  •   Plan Premium Country Brazil Operating System Windows 10 1903   My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settin...
  • gskcut
  • Newbie
  • 12001 Views
  • 35 comments
  • 72 likes
  • Mac
    Windows
  • Closed
  • 12001 Views
  • 35 comments
  • 72 votes

[Mac Desktop] Can't Play Current Song Error Message

Plan: Premium for Students I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify on my laptop. I will play a song and it will play the entire song except fo...

  • Casual Listener
  • Plan: Premium for Students   I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify o...
  • Frappergandy
  • Newbie
  • 25037 Views
  • 103 comments
  • 131 likes
  • Desktop
    Mac
  • Not Right Now
  • 25037 Views
  • 103 comments
  • 131 votes

[Fixed][Desktop] image gallery slider doesn't work for artist photos

PlanPremiumCountryGermany & OthersDeviceDesktop ComputerOperating SystemsWindows 10 2004 (Build 19041.572)macOSNoticed in Spotify Version1.1.44.538.g8057de92Still an issue in Version1.1.45.621.gdddebadc1.1.46.916.g416cacf11.1.47.684.g136419d91.1.48.6...

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  • Regular
  • Plan Premium Country Germany & Others Device Desktop Computer Operating Systems Windows 10 2004 (Build 19041.572) macOS Noticed in Spotify Version 1.1.44.538.g8057de92 Still a...
  • Katerina
  • Spotify Legend
  • 2919 Views
  • 22 comments
  • 85 likes
  • Desktop
    Image Gallery
    Mac
    macOS
    PC
    Windows
  • Fixed
  • 2919 Views
  • 22 comments
  • 85 votes

Major I/O write bytes on the Spotify Desktop app. It will kill SSD drives in record time (fixed)

**********************************************************EDIT: According to Spotify this issue has been fixed in the 1.0.42 version so the case has been closed. Personally I have no more issues with this anymore on any computer. Thanks everyone for ...

  • Casual Listener
  • ...indows/Mac app. Does not behave like that when using the browser player. Please look into this thread, more details there: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-k...
  • Educampelo
  • Newbie
  • 238853 Views
  • 384 comments
  • 339 likes
  • Desktop
    Mac
  • Closed
  • 238853 Views
  • 384 comments
  • 339 votes

Re-arranging tracks on filtered results of playlists doesn't work - new desktop look

Broken functionality : The new (march 2021) Mac desktop update removed the ability to reorder tracks after partially filtering a playlist. Reordering playlists is essential for many users. On the desktop client, this can be done by simply selecting o...

  • Casual Listener
  • Broken functionality : The new (march 2021) Mac desktop update removed the ability to reorder tracks after partially filtering a playlist.  Reordering playlists is essential for many users. O...
  • Mario
  • Spotify Legend
  • 2225 Views
  • 10 comments
  • 30 likes
  • Mac
  • Fixed
  • 2225 Views
  • 10 comments
  • 30 votes

(Mac) Desktop app has memory leak

UPDATE: Version 1.0.96.181 was just released and it should fix this memory leak issue. If you are still having trouble, please post your experience. It will be rolling out, but you should be able to get it by downloading and installing from the Spoti...

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  • Spotify Star
  • Spotify Star
  • ...e able to get it by downloading and installing from the Spotify website.   I am having a problem with the Mac desktop app -- there is a memory leak. (taking up too much RAM)   On m...
  • aaranmcguire
  • Visitor
  • 13029 Views
  • 66 comments
  • 86 likes
  • Desktop
    Mac
  • Fixed
  • 13029 Views
  • 66 comments
  • 86 votes

[Desktop] Filter doesn't work for Your Library > Albums

Plan Premium Country USA Device Macbook Pro late 2018 Operating System MacOS Catalina My Question or Issue I've seen this issue mentioned once or twice elsewhere, but always as part of a larger issue that has been closed. The filter bar inexplicably ...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro late 2018 Operating System MacOS Catalina   My Question or Issue I've seen this issue mentioned once or twice elsewhere, but a...
  • Petya
  • Community Legend
  • 3111 Views
  • 43 comments
  • 31 likes
  • Desktop
    Mac
    Windows
  • Fixed
  • 3111 Views
  • 43 comments
  • 31 votes

High Spotify CPU usage (Mac)

Hey folks, We're receiving reports of an unusually high CPU usage on the part of Spotify. First, we'd recommend trying a clean reinstall of the app on your device by following the steps here. If after that you’re still having trouble with this, it'd ...

  • Spotify Legend
  • Hey folks,   We're receiving reports of an unusually high CPU usage on the part of Spotify.   First, we'd recommend trying a clean reinstall of the app on your device by follo...
  • Predicaments
  • Newbie
  • 6742 Views
  • 23 comments
  • 25 likes
  • Desktop
    Mac
  • Fixed
  • 6742 Views
  • 23 comments
  • 25 votes

Downtime 21st Jan. 2021: Temporary App Failure On Multiple Devices

The app is crashing on multiple devices at the moment. It seems like the app can't find content and other functions are not working properly as well.

  • Moderator
  • Moderator
  • The app is crashing on multiple devices at the moment. It seems like the app can't find content and other functions are not working properly as well. 
  • CarlosE
  • Moderator
  • 1036 Views
  • 3 comments
  • 11 likes
  • Android
    Desktop
    iOS
    Mac
    Mobile
    Web Player
  • Fixed
  • 1036 Views
  • 3 comments
  • 11 votes

Recently played artists

People's recently played artists have disapeared from all of their profiles. It will only post playlists that they have but nothing else. This just recently started happening. I have tried logging in and out on both mac/iphone, but to no avail. Perha...

  • Casual Listener
  • ...n and out on both mac/iphone, but to no avail. Perhaps you could help me? 
  • Melody
  • Community Manager
  • 1861 Views
  • 29 comments
  • 37 likes
  • iOS
    Mac
    Mobile
  • Closed
  • 1861 Views
  • 29 comments
  • 37 votes

[Desktop] [MacOS] Unable to scroll with arrow keys & scroll bar missing from side bar

Hello, I am having an issue with Spotify where none of the scroll functions are working. For example, if you take a look at the attached screenshot, I cannot scrool down to see the "Popular" tracks or anything below it. I can click on the "Overview,"...

  • Casual Listener
  • ...e-downloading it. None of these moves have solved the problems. I am using Mac OX El Capitan. Any ideas?
  • ambientmusiclov
  • Newbie
  • 9330 Views
  • 92 comments
  • 28 likes
  • Desktop
    Mac
    Scroll
  • Not Right Now
  • 9330 Views
  • 92 comments
  • 28 votes

[Mac Desktop] Spotify app crashes during launch when Offline Mode is enabled

Hi! The Spotify app (1.1.38.558.g4b100958) for macOS (10.15.5) crashes during launch when Offline Mode is enabled. This started happening on Jul 26, 2020. To reproduce: 1. Install Spotify, launch the app, and sign in 2. Enable Offline Mode by going t...

  • Casual Listener
  • Hi! The Spotify app (1.1.38.558.g4b100958) for macOS (10.15.5) crashes during launch when Offline Mode is enabled. This started happening on Jul 26, 2020.   To reproduce: 1. Install S...
  • Xenia
  • Moderator
  • 2369 Views
  • 15 comments
  • 7 likes
  • Desktop
    Mac
  • Fixed
  • 2369 Views
  • 15 comments
  • 7 votes

[Mac] High CPU

Hi, Running Spotify on Mac it at some point gets to 90-100% CPU. Doesn't happen immediatly but happens every time. Restart doesn't help. Only quit, waiting and coming back after a while. Premium Plan Spotfiy: 1.1.6.113.gb388fe17 MacBook Air High Sier...

  • Casual Listener
  • Hi,   Running Spotify on Mac it at some point gets to 90-100% CPU. Doesn't happen immediatly but happens every time. Restart doesn't help. Only quit, waiting and coming back after a while.&n...
  • srihari93
  • Casual Listener
  • 3872 Views
  • 19 comments
  • 14 likes
  • Desktop
    Mac
  • Fixed
  • 3872 Views
  • 19 comments
  • 14 votes

CHANGE VOLUME STEP LEVEL USING HEOS WITH SPOTIFY

Yo rockstars, I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level in your applications is configured to take *too big* steps when changin...

  • Casual Listener
  • Yo rockstars,   I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level&n...
  • Alfredo
  • Roadie
  • 754 Views
  • 1 comments
  • 18 likes
  • Hardware Partner
    iOS
    Mac
  • Closed
  • 754 Views
  • 1 comments
  • 18 votes

Spotify Not Importing iTunes Playlists

Device:Desktop App Operating System Version:OS X 10.11.1 Spotify Version:1.0.16.104.g3b776c9e Description: I have my Spotify setup to sync with offline files through my iTunes folder. The songs are listed in my Local Files folder in Spotify.While try...

  • Casual Listener
  • ...inux-Windows-Web/Troubleshooting-Windows-amp-Mac/td-p/532796 but those don't appear in the system folder any longer.   To reproduce: Click File -> Import Playlists -> iTunes   W...
  • Jack
  • Roadie
  • 15275 Views
  • 157 comments
  • 33 likes
  • Mac
  • Closed
  • 15275 Views
  • 157 comments
  • 33 votes

Removed features: Popular Playlists with Artist in them and Where Is This Artist Popular?

This annoys me to no end, since I used this all the time.Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists they'd be found.And now those are gone. Why?

  • Casual Listener
  • This annoys me to no end, since I used this all the time. Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists the...
  • Hubo
  • Spotify Star
  • 1919 Views
  • 13 comments
  • 18 likes
  • Desktop
    Mac
    Web Player
    Windows
  • Not An Issue
  • 1919 Views
  • 13 comments
  • 18 votes

Connection Error On Subscription Page (No Network)

Hey folks! We're receiving reports that some users are unable to access the Subscription page. They receive an error that makes it look like no internet connection is active.

internet error.png
  • Spotify Legend
  • Hey folks!   We're receiving reports that some users are unable to access the Subscription page. They receive an error that makes it look like no internet connection is active. &nbs...
  • Eni
  • Moderator
  • 473 Views
  • 4 comments
  • 2 likes
  • Mac
    Mobile
    Windows
  • Fixed
  • 473 Views
  • 4 comments
  • 2 votes

[Mac] Client crashes after 30 seconds

PlanPremiumCountryGermany DeviceMacBook Pro (Mid-2012), 10.14.3 (all updates installed), Spotify 1.1.0.237.g378f6f25 My Question or IssueSpotify always crashes 30 seconds after application start. No error, no warning, it simply quits whether a song i...

  • Casual Listener
  • Plan Premium Country Germany   Device MacBook Pro (Mid-2012), 10.14.3 (all updates installed), Spotify 1.1.0.237.g378f6f25   My Question or Issue Spotify always c...
  • qp82
  • Regular
  • 4966 Views
  • 54 comments
  • 9 likes
  • Client
    Crash
    crashes
    Desktop
    fail
    Mac
  • Fixed
  • 4966 Views
  • 54 comments
  • 9 votes

Env: prod