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Ongoing Issues

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Forum Posts

Google Assistant Play Soundtrack in Wrong Language

Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue I use Google Assistant frequently to play music on Spotify. There are a bunch of very popular soundtracks that try to listen to but it ends up playing a version fro...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 3 Operating System Android   My Question or Issue I use Google Assistant frequently to play music on Spotify. There are a bunch of very ...
  • Kvazzz
  • Visitor
  • 8219 Views
  • 31 comments
  • 10 likes
  • Mobile
    Other
  • Not Right Now
  • 8219 Views
  • 31 comments
  • 10 votes

Sporadic issues with the app mainly affecting Playback and Search features

Hi there! We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.

  • Moderator
  • Moderator
  • Hi there!  We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.
  • Novy
  • Moderator
  • 1613 Views
  • 7 comments
  • 2 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 1613 Views
  • 7 comments
  • 2 votes

[Solved] Can't play song from specific artist

My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. Edit: Solved without following the steps said. If you experien...

  • Casual Listener
  • My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. &nbsp...
  • icecsandwiches
  • Newbie
  • 802 Views
  • 7 comments
  • 3 likes
  • Android
    Desktop
    Mobile
    Windows
  • Case Closed
  • 802 Views
  • 7 comments
  • 3 votes

[Mobile] Issue playing filtered Liked Songs via Connect

Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops responding. This is being looked into.

  • Moderator
  • Moderator
  • Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops resp...
  • Vasil
  • Moderator
  • 289 Views
  • 85 comments
  • 0 likes
  • Mobile
  • Not Right Now
  • 289 Views
  • 85 comments
  • 0 votes

Random letters on content titles when sharing from mobile

Hey folks, We've received some reports that random letters (usually "asdasd") show on the title of content that gets shared via mobile. This is happening to all podcasts and music content. Rest assured that the right folks are investigating this.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that random letters (usually "asdasd") show on the title of content that gets shared via mobile. This is happening to all podcasts and m...
  • Novy
  • Moderator
  • 304 Views
  • 2 comments
  • 0 likes
  • Mobile
  • Fixed
  • 304 Views
  • 2 comments
  • 0 votes

Downtime 29th November 2022: Podcasts missing in the app

Hey folks, We've received reports from some users that podcasts are missing in the app. This is being reported to the right teams at Spotify and they're aware. Rest assured, things should be back to normal in couple of hours. Thank you for understand...

  • Moderator
  • Moderator
  • Hey folks, We've received reports from some users that podcasts are missing in the app.    This is being reported to the right teams at Spotify and they're aware. Rest assured,...
  • Lyubka
  • Moderator
  • 300 Views
  • 2 comments
  • 0 likes
  • Desktop
    Mobile
    Your Library
  • Fixed
  • 300 Views
  • 2 comments
  • 0 votes

Downtime February 10th, 2022: Users unable to close accounts by self-service options

Hey folks, We're getting reports from users unable to close their accounts using self-service options, they're getting redirected to Customer Support instead.

  • Spotify Legend
  • Hey folks,   We're getting reports from users unable to close their accounts using self-service options, they're getting redirected to Customer Support instead. 
  • dgrundy
  • Music Fan
  • 894 Views
  • 3 comments
  • 0 likes
  • Desktop
    Mobile
  • Fixed
  • 894 Views
  • 3 comments
  • 0 votes