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Error message: This song is not available. If you have the file on your computer you can import it

Hi, I'm getting the error message above for all songs when using the app on my desktop, my account works just fine on my iPhone. Anyone else come across this? I have already unistalled and re-installed the app and its still happening

  • Casual Listener
  • Hi,    I'm getting the error message above for all songs when using the app on my desktop, my account works just fine on my iPhone.  Anyone else come across this?  I have alrea...
  • Aimee_T
  • Roadie
  • 108 Views
  • 3 comments
  • 1 likes
  • Error
    Not Available
  • Closed
  • 108 Views
  • 3 comments
  • 1 votes

Downloaded setting

Everytime I accidentally turn disable this setting. I am unable to play my downloaded songs. I need to re-download it first before I will be able to play.

  • Casual Listener
  • Everytime I accidentally turn disable this setting. I am unable to play my downloaded songs. I need to re-download it first before I will be able to play.
  • Rfsabater
  • Casual Listener
  • 72 Views
  • 3 comments
  • 0 likes
  • Download
    Download error
    Not Available
  • Not An Issue
  • 72 Views
  • 3 comments
  • 0 votes

Track not available on desktop but plays fine on mobile

This has been a persisten issue: many tracks that play fine on the mobile app are don't play on desktop. A blue ribbon comes up at the top of the screen with the following: "This song is not available. If you have the file on your computer you can im...

  • Casual Listener
  • This has been a persisten issue: many tracks that play fine on the mobile app are don't play on desktop. A blue ribbon comes up at the top of the screen with the following: "This song is not ava...
  • antonvassiliev
  • Casual Listener
  • 85 Views
  • 5 comments
  • 0 likes
  • Desktop
    Not Available
  • Closed
  • 85 Views
  • 5 comments
  • 0 votes

Env: prod