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Ongoing Issues

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Google Clock won't play any playlist from Spotify; Error: (message: failed to switch to local device

PlanPremiumCountryUnited SatesDeviceMotorola Droid Turbo 2Operating SystemAndroid 7.0 My Question or IssueThe issue started this morning. Spotify was in sync with Google Clock (used as my alarm clock every morning). This morning, the alarm clock gave...

  • Casual Listener
  • Plan Premium Country United Sates Device Motorola Droid Turbo 2 Operating System Android 7.0   My Question or Issue The issue started this morning. Spotify was in sync with Google Cloc...
  • Erikad
  • Newbie
  • 41129 Views
  • 168 comments
  • 525 likes
  • Ongoing Issues
  • Fixed
  • 41129 Views
  • 168 comments
  • 525 votes

open.spotify.com redirection

Whenever I use the web player, instead of getting my original play.spotify.com I get redirected to open.spotify.com which I've seen in other posts is because of random beta selection. Since it doesn't work at all, I'd really like the old one back. I ...

  • Casual Listener
  • Whenever I use the web player, instead of getting my original play.spotify.com I get redirected to open.spotify.com which I've seen in other posts is because of random beta selection. Since it doesn'...
  • giogziro95
  • Casual Listener
  • 231 Views
  • 3 comments
  • 4 likes
  • chromebook
    Ongoing Issues
    Web Player
  • Not An Issue
  • 231 Views
  • 3 comments
  • 4 votes

Unwanted device accessing my account even after I "Log out of All Devices" + Change Passwords

This has been going on for a week now and so far I've been unable to remove the device that keeps connecting to my account and changing all my playlists and ruining all my radio stations with suggestions that don't match my tastes at all. My official...

  • Casual Listener
  • This has been going on for a week now and so far I've been unable to remove the device that keeps connecting to my account and changing all my playlists and ruining all my radio stations with suggest...
  • Hubo
  • Community Legend
  • 184 Views
  • 1 comments
  • 1 likes
  • Account
    Ongoing Issues
    Security
  • Not An Issue
  • 184 Views
  • 1 comments
  • 1 votes

Downloaded songs disappearing and unable to play offline

Hello! I posted a comment about this on another thread but since it was closed, I thought about making a new one about it because it looks like a bug.I'm using the 8.4.1.846 arm V7 Spotify version and 6.0 Android version. It is not appearing any mess...

  • Casual Listener
  • Hello! I posted a comment about this on another thread but since it was closed, I thought about making a new one about it because it looks like a bug. I'm using the 8.4.1.846 arm V7 Spotify ver...
  • Maria_B
  • Moderator
  • 1013 Views
  • 33 comments
  • 1 likes
  • Android
    Ongoing Issues
  • Case Closed
  • 1013 Views
  • 33 comments
  • 1 votes

Local files gone?

I recently went on a flight, and after landing I noticed that all of my local files were gone. Does this have anything to do with losing connection while flying, and can I get them back without my laptop?

  • Regular
  • I recently went on a flight, and after landing I noticed that all of my local files were gone. Does this have anything to do with losing connection while flying, and can I get them back without my la...
  • RodrigoPalma
  • Roadie
  • 397 Views
  • 4 comments
  • 0 likes
  • Local files for Spotify Mobile
    Ongoing Issues
  • Case Closed
  • 397 Views
  • 4 comments
  • 0 votes

Album art / Song name not showing on Volvo after spotify update

I have a Volvo V40 and connect my phone via the cable, before last up-date I could see every track and album art on my Volvo screen. Now when I connect up I get the album art and track name but when Spotify goes onto the next track or I press skip al...

  • Casual Listener
  • I have a Volvo V40 and connect my phone via the cable, before last up-date I could see every track and album art on my Volvo screen. Now when I connect up I get the album art and track name but when ...
  • Erika
  • Roadie
  • 190 Views
  • 4 comments
  • 0 likes
  • Ongoing Issues
  • Case Closed
  • 190 Views
  • 4 comments
  • 0 votes