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Google Clock won't play any playlist from Spotify; Error: (message: failed to switch to local device

PlanPremiumCountryUnited SatesDeviceMotorola Droid Turbo 2Operating SystemAndroid 7.0 My Question or IssueThe issue started this morning. Spotify was in sync with Google Clock (used as my alarm clock every morning). This morning, the alarm clock gave...

  • Casual Listener
  • Plan Premium Country United Sates Device Motorola Droid Turbo 2 Operating System Android 7.0   My Question or Issue The issue started this morning. Spotify was in sync with Google Cloc...
  • Erikad
  • Newbie
  • 39711 Views
  • 168 comments
  • 525 likes
  • Ongoing Issues
  • Fixed
  • 39711 Views
  • 168 comments
  • 525 votes

Spotify restarts albums somewhat randomly

My spotify will restart albums while I am listening to them. This often happens if I leave the album page and come back, but it also happens, albeit less frequently, when I just have spotify minimized and am not messing with it at all. This is extrem...

  • Regular
  • My spotify will restart albums while I am listening to them.  This often happens if I leave the album page and come back, but it also happens, albeit less frequently, when I just have spotify mi...
  • Anamon
  • Roadie
  • 5520 Views
  • 72 comments
  • 37 likes
  • Ongoing Issues
  • Fixed
  • 5520 Views
  • 72 comments
  • 37 votes

open.spotify.com redirection

Whenever I use the web player, instead of getting my original play.spotify.com I get redirected to open.spotify.com which I've seen in other posts is because of random beta selection. Since it doesn't work at all, I'd really like the old one back. I ...

  • Casual Listener
  • Whenever I use the web player, instead of getting my original play.spotify.com I get redirected to open.spotify.com which I've seen in other posts is because of random beta selection. Since it doesn'...
  • giogziro95
  • Casual Listener
  • 168 Views
  • 3 comments
  • 4 likes
  • chromebook
    Ongoing Issues
    Web Player
  • Not An Issue
  • 168 Views
  • 3 comments
  • 4 votes

Accessible Feature Became Inaccessible - BRING IT BACK!

I have been rooting for Spotify since its user interface, convenience, flexibility, and especially LYRICS feature swept me off my feet couple years ago. The feature helps me feel truly involved with the music as equal as everyone else without an extr...

  • Casual Listener
  • I have been rooting for Spotify since its user interface, convenience, flexibility, and especially LYRICS feature swept me off my feet couple years ago. The feature helps me feel truly involved with ...
  • Mara_F
  • Roadie
  • 190 Views
  • 1 comments
  • 2 likes
  • Feature
    lyrics
    ongoing issue
    Ongoing Issues
  • Not An Issue
  • 190 Views
  • 1 comments
  • 2 votes

Unwanted device accessing my account even after I "Log out of All Devices" + Change Passwords

This has been going on for a week now and so far I've been unable to remove the device that keeps connecting to my account and changing all my playlists and ruining all my radio stations with suggestions that don't match my tastes at all. My official...

  • Casual Listener
  • This has been going on for a week now and so far I've been unable to remove the device that keeps connecting to my account and changing all my playlists and ruining all my radio stations with suggest...
  • Hubo
  • Community Legend
  • 153 Views
  • 1 comments
  • 1 likes
  • Account
    Ongoing Issues
    Security
  • Not An Issue
  • 153 Views
  • 1 comments
  • 1 votes

Downloaded songs disappearing and unable to play offline

Hello! I posted a comment about this on another thread but since it was closed, I thought about making a new one about it because it looks like a bug.I'm using the 8.4.1.846 arm V7 Spotify version and 6.0 Android version. It is not appearing any mess...

  • Casual Listener
  • Hello! I posted a comment about this on another thread but since it was closed, I thought about making a new one about it because it looks like a bug. I'm using the 8.4.1.846 arm V7 Spotify ver...
  • Maria_B
  • Moderator
  • 777 Views
  • 33 comments
  • 1 likes
  • Android
    Ongoing Issues
  • Closed
  • 777 Views
  • 33 comments
  • 1 votes

Local files gone?

I recently went on a flight, and after landing I noticed that all of my local files were gone. Does this have anything to do with losing connection while flying, and can I get them back without my laptop?

  • Regular
  • I recently went on a flight, and after landing I noticed that all of my local files were gone. Does this have anything to do with losing connection while flying, and can I get them back without my la...
  • RodrigoPalma
  • Roadie
  • 347 Views
  • 4 comments
  • 0 likes
  • Local files for Spotify Mobile
    Ongoing Issues
  • Closed
  • 347 Views
  • 4 comments
  • 0 votes

Album art / Song name not showing on Volvo after spotify update

I have a Volvo V40 and connect my phone via the cable, before last up-date I could see every track and album art on my Volvo screen. Now when I connect up I get the album art and track name but when Spotify goes onto the next track or I press skip al...

  • Casual Listener
  • I have a Volvo V40 and connect my phone via the cable, before last up-date I could see every track and album art on my Volvo screen. Now when I connect up I get the album art and track name but when ...
  • Erika
  • Roadie
  • 155 Views
  • 4 comments
  • 0 likes
  • Ongoing Issues
  • Closed
  • 155 Views
  • 4 comments
  • 0 votes

playlist details broken, cannot upload any pictures

Not sure if its just my account, but I have the option to upload preview pictures for my playlists, only it always fails to upload. I tried to contact Spotify Cares on twitter and they just told me not everyone has access to it yet.. Why would it sho...

  • Regular
  • Not sure if its just my account, but I have the option to upload preview pictures for my playlists, only it always fails to upload. I tried to contact Spotify Cares on twitter and they just told me n...
  • EstefanyA_Bog
  • Roadie
  • 209 Views
  • 2 comments
  • 0 likes
  • Ongoing Issues
    playlist details
    uploading pictures
  • Closed
  • 209 Views
  • 2 comments
  • 0 votes

Certain Artists not playing on Desktop App but available on Web App

Device:Windows Operating System Version:Windows 7 Professional Spotify Version: 1.0.21.143.g76c19bcd Description:Artists that previously played on the desktop app are now not working but will play on the web app. To reproduce:Open the Desktop AppGo t...

  • Regular
  • Device: Windows   Operating System Version: Windows 7 Professional   Spotify Version:  1.0.21.143.g76c19bcd   Description: Artists that previously played on the desktop ...
  • Jason
  • Spotify Legend
  • 399 Views
  • 6 comments
  • 0 likes
  • Ongoing Issues
  • Closed
  • 399 Views
  • 6 comments
  • 0 votes