Ongoing Issues

Bluetooth Playback Controls Unresponsive Through Android Wear

I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix the issue. Currently have spotify app version 8.4.28....

taormania
Casual Listener
I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix th...
2017-11-22 7:59:53 PM
2018-02-23 10:51:02 AM
Jack
Roadie
13604 Views
230 comments
70 likes
Android
bluetooth
pause
Play
Closed

13604 Views
230 comments
70 votes

Spotify keeps Pausing Randomly

Okay so this started about a week and a half ago probably when I installed the new IOS. Anyways every time I open Snapchat, take a picture on Snapchat, or even get a notification from Snapchat my Spotify just pauses. Every time this happens I have to...

martinmontalvo2
Casual Listener
...potify just pauses. Every time this happens I have to open the control center and press play again and it is super annoying. Does anybody have any solutions?
2018-01-09 1:21:17 PM
2018-01-17 3:25:43 PM
Aimee_T
Roadie
201 Views
2 comments
0 likes
IOS 11
iphone
music stops playing
pause
Closed

201 Views
2 comments
0 votes

No volume on screen nor play/pause button working in control centre.

When I am playing a song on my iPhone (iOS 11.0.3) it doesn’t give me and option to pause/play the music in the control centre. When I also change the volume of the music when the screen is locked nothing happens. The volume does not go up or down. I...

ConnorDavidSmit
Casual Listener
When I am playing a song on my iPhone (iOS 11.0.3) it doesn’t give me and option to pause/play the music in the control centre. When I also change the volume of the music when the screen is locked n...
2017-11-01 10:14:05 PM
2017-11-10 3:00:42 AM
RodrigoPalma
Roadie
333 Views
2 comments
0 likes
Carplay
iOS
iphone
lock screen
Mobile
pause
Play
volume
Closed

333 Views
2 comments
0 votes

Spotify has been paused because account is being used somewhere else

I have tried logging into my account and logging out of all devices and I’ve tried changing my password. I’ve never shared my account with anyone else and I only ever use Spotify from my phone. Not sure what else to do about this issue but it happens...

Caseyfairy
Casual Listener
I have tried logging into my account and logging out of all devices and I’ve tried changing my password. I’ve never shared my account with anyone else and I only ever use Spotify from my phone. Not s...
2017-10-15 11:36:11 PM
2017-10-25 2:39:41 PM
SergioDavid
Roadie
150 Views
2 comments
0 likes
iOS
Mobile
pause
Closed

150 Views
2 comments
0 votes

Spotify Randomly Pauses, Switches Songs

I've been having this problem for about 5 months now. I'm on a family premium account. When I am listening to music, spotify will randomly pause, then switch playlists, usually to a radio station while remaining paused. I've logged off all devices, u...

mbi0129
Casual Listener
I've been having this problem for about 5 months now. I'm on a family premium account. When I am listening to music, spotify will randomly pause, then switch playlists, usually to a radio station w...
2017-06-06 11:46:03 PM
2017-06-14 2:40:45 PM
Julian
Moderator
103 Views
4 comments
0 likes
pause
Closed

103 Views
4 comments
0 votes

Unknown source disconnects playing. "Others using my account". Need detailed log

My Spotify account is being paused because someone else is using it. I've experienced this problem previously, but the support Spotify team were unable to answer. I need to know log data of what computer/ip address is using my account at this moment ...

rompeldunk
Casual Listener
My Spotify account is being paused because someone else is using it. I've experienced this problem previously, but the support Spotify team were unable to answer. I need to know log data of what c...
2016-10-01 8:21:49 PM
2016-10-16 10:47:44 PM
rompeldunk
Casual Listener
204 Views
10 comments
0 likes
Android
disconnected
pause
source
unknown
Closed

204 Views
10 comments
0 votes

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