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Ongoing Issues

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Forum Posts

[Mobile] Playlists disappear from Your Library after being downloaded

We've had some reports that playlists are disappearing from Your Library after being downloaded for Offline listening on mobile devices. The right teams are aware and looking into this.

  • Moderator
  • Moderator
  • We've had some reports that playlists are disappearing from Your Library after being downloaded for Offline listening on mobile devices.    The right teams are aware and looking i...
  • isam14
  • Newbie
  • 31912 Views
  • 226 comments
  • 631 likes
  • Android
    Mobile
    offline
    Playlist
  • Fixed
  • 31912 Views
  • 226 comments
  • 631 votes

[Mobile] Issues with playlist sorting and playing songs accordingly (SOLVED check mod:Mario comment)

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 11 My Question or IssueWith the new playlist sorting and filtering options I lost the ability to have my play order descend from the top while using...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 11   My Question or Issue With the new playlist sorting and filtering o...
  • DrDamage
  • Regular
  • 8383 Views
  • 64 comments
  • 80 likes
  • Android
    play order
    Playlist
    sorting
    Sorting Options
  • Fixed
  • 8383 Views
  • 64 comments
  • 80 votes

[Android] Playlist radio feature missing

PlanPremiumCountrySwedenDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11 My Question or IssueWhen opening the top right menu in a playlist, there's usually a playlist radio option. This is not appearing. Tried deleting cache & data, also trie...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy S20 Ultra Operating System Android 11   My Question or Issue When opening the top right menu in a playlist, there's usually a playlist...
  • Mario
  • Spotify Legend
  • 3329 Views
  • 19 comments
  • 21 likes
  • Android
    Playlist
    Premium
    Radio
    Samsung Galaxy S20 Ultra
  • Fixed
  • 3329 Views
  • 19 comments
  • 21 votes

How to stop automatic radio after playlist?

Spotify started automatically playing radio stations based on playlists I have made after that playlist has ended. I don't want this! Sometimes I just want to listen to a playlist and then move on... I don't need to keep playing music (especially sin...

  • Casual Listener
  • Spotify started automatically playing radio stations based on playlists I have made after that playlist has ended. I don't want this! Sometimes I just want to listen to a playlist and then move on......
  • Fozz52
  • Newbie
  • 10817 Views
  • 20 comments
  • 44 likes
  • Playlist
    Radio
    Radio Playlist
  • Closed
  • 10817 Views
  • 20 comments
  • 44 votes

Playlist folder page not loading, so can't play its contents

Plan PremiumCountryUK DeviceMBPro 13" Early 2015Operating SystemMacOS 10.13.6 My Question or Issue When I click some of my playlist folders they do not display anything. Instead they should show a green play button and the playlists and folders insid...

  • Casual Listener
  • Plan  Premium Country UK   Device MBPro 13" Early 2015 Operating System MacOS 10.13.6   My Question or Issue   When I click some of my playlist folders they do not d...
  • swaggasamurai
  • Casual Listener
  • 2874 Views
  • 29 comments
  • 19 likes
  • broken
    bug
    folder
    Playlist
    software
  • Fixed
  • 2874 Views
  • 29 comments
  • 19 votes

Cannot create a playlist - android user

I am a Spotify Premium user (family acct). Using my Android phone, I attempted to create a playlist. I've never had a problem before, but now I do. I press the "create playlist" button, I type in the title of the new playlist and then I press "create...

  • Casual Listener
  • I am a Spotify Premium user (family acct). Using my Android phone, I attempted to create a playlist. I've never had a problem before, but now I do. I press the "create playlist" button, I type in t...
  • JuanSebastian
  • Roadie
  • 6839 Views
  • 41 comments
  • 28 likes
  • Android
    android mobile
    can't create a new playlist
    freezes after I press "create" for a new playlist
    Playlist
  • Closed
  • 6839 Views
  • 41 comments
  • 28 votes

[Apple Carplay] playlists within level 2. folders appear empty

On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder.

  • Casual Listener
  • On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder. 
  • HaydenTheHelper
  • Music Fan
  • 2855 Views
  • 15 comments
  • 21 likes
  • Carplay
    Playlist
    playlist folders
  • Not Right Now
  • 2855 Views
  • 15 comments
  • 21 votes

API and Transfer playback wrong behavior

When API request is sent to play certain playlist the app is starting the playlist, but if the playlist is changed during the playback(adding song) the changes are not represented in the current playback(queue). If ther user starts the playlist manua...

  • Casual Listener
  • When API request is sent to play certain playlist the app is starting the playlist, but if the playlist is changed during the playback(adding song) the changes are not represented in the current p...
  • Melody
  • Community Manager
  • 929 Views
  • 14 comments
  • 6 likes
  • api
    Playlist
    queue
  • Closed
  • 929 Views
  • 14 comments
  • 6 votes

Incorrect shuffle algorithm in the Web Player

Hello everyone !Listening with new web player is good, BUT a long time ago I found a big problem, that I didn't find in the "Issues section" by some reason and it exists already half year (approx. since this time I moved to the new version). The prob...

  • Visitor
  • ...huffled playlist with list of all songs that you've added into your account.    Steps to reproduce : Open open.spotify.com Make sure that you set "Shuffle" feature to "Enabled" Click o...
  • Chris
  • Spotify
  • 2058 Views
  • 14 comments
  • 6 likes
  • Playlist
    Shuffle Algorithm
    Web Player
  • Not Right Now
  • 2058 Views
  • 14 comments
  • 6 votes

Playlist gone on infomartion Section of the Artist

Where have gone the playlists in the information section of the artists?

  • Casual Listener
  • Where have gone the playlists in the information section of the artists? 😞
  • ookoo
  • Newbie
  • 287 Views
  • 2 comments
  • 6 likes
  • Playlist
  • Not An Issue
  • 287 Views
  • 2 comments
  • 6 votes

[Android Auto] BUG: Folders not working after last update

Dear support,I have noticed that for some time the contents of Playlist folders with Android Auto can no longer be displayed and played. Please fix this bug soon. Thank youSAMSUNG GALAXY S6 / Android 6.0.1

  • Music Fan
  • Dear support, I have noticed that for some time the contents of Playlist folders with Android Auto can no longer be displayed and played. Please fix this bug soon. Thank you SAMSUNG GALAXY S6 / A...
  • Jim
  • Spotify Legend
  • 1489 Views
  • 28 comments
  • 5 likes
  • android auto
    bug
    folder
    Playlist
  • Fixed
  • 1489 Views
  • 28 comments
  • 5 votes

"Friends weekly" playlist no longer fully functional?

Hey all,I've been enjoying the Friends Weekly playlist made by spotify so I clicked "follow" on it, however, it no longer seems to display the names of who listened to what music, its just a regular playlist now. Anybody know if I can change it back ...

  • Casual Listener
  • Hey all, I've been enjoying the Friends Weekly playlist made by spotify so I clicked "follow" on it, however, it no longer seems to display the names of who listened to what music, its just a r...
  • Alfredo
  • Roadie
  • 514 Views
  • 1 comments
  • 2 likes
  • Friends
    Mac
    Playlist
  • Not An Issue
  • 514 Views
  • 1 comments
  • 2 votes

Web browser playlist sorting

I've searched through posts and it appears there's currently no way to sort playlists in the web browser? As in using the Google Chrome browser. Not downloading the app on your desktop. I have my playlist sorted the way I want in the desktop app on m...

  • Casual Listener
  • I've searched through posts and it appears there's currently no way to sort playlists in the web browser? As in using the Google Chrome browser. Not downloading the app on your desktop. I have my playlist...
  • Alfredo
  • Roadie
  • 189 Views
  • 1 comments
  • 2 likes
  • Desktop
    Playlist
    sorting
    Sorting Playlists
    Web Player
  • Not An Issue
  • 189 Views
  • 1 comments
  • 2 votes

Spotify makes my playlist public

Hi! I initially made all my playlists private/secret, but after a few days they became public again. At first I thought I missed soemthing but it has been a few weeks already and everytime I make my plyalists private/secret, after a few days they bec...

  • Casual Listener
  • Hi! I initially made all my playlists private/secret, but after a few days they became public again. At first I thought I missed soemthing but it has been a few weeks already and everytime I make m...
  • Alfredo
  • Roadie
  • 627 Views
  • 2 comments
  • 2 likes
  • Desktop
    iOS
    Mac
    Playlist
  • Closed
  • 627 Views
  • 2 comments
  • 2 votes

Spotify is repeating songs

This issue have been to around so long it is ridiculous!Spotify is repeating songs in lists when playing in Sonos or played directly in iPhone app. Does not matter if Sonos is using for Spotify for playing songs or if you use Spotify app in iPhone an...

  • Regular
  • This issue have been to around so long it is ridiculous! Spotify is repeating songs in lists when playing in Sonos or played directly in iPhone app.   Does not matter if Sonos is using for ...
  • Erika
  • Roadie
  • 637 Views
  • 2 comments
  • 2 likes
  • Playlist
    repeating
    repeating songs
    songs
  • Closed
  • 637 Views
  • 2 comments
  • 2 votes

Playlists Looping

Thread: 1204346 Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs How To Reproduce: Play any playlist (with less than 50 songs) and it will just keep playing ev...

  • Community Legend
  • Thread: 1204346   Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs   How To R...
  • liftarn
  • Gig Goer
  • 3119 Views
  • 8 comments
  • 3 likes
  • Android
    Desktop
    iOS
    loop
    Mobile
    Playlist
  • Closed
  • 3119 Views
  • 8 comments
  • 3 votes

Public Playlist Orgánica changed!

Hey there,the playlist Orgánica changed 4 days ago. I absolutely loved that playlist and the new collection is, to put it nicely, very dissatisfying. Is there any way to get to the old one? Are the songs listed somewhere? Does Spotify keep track of t...

  • Casual Listener
  • Hey there, the playlist Orgánica changed 4 days ago. I absolutely loved that playlist and the new collection is, to put it nicely, very dissatisfying. Is there any way to get to the old one? Are t...
  • Hubo
  • Community Legend
  • 303 Views
  • 1 comments
  • 2 likes
  • Playlist
  • Not An Issue
  • 303 Views
  • 1 comments
  • 2 votes

playlist help

I've made several playlists and songs from all the playlists play not just the playlist I'm trying to listen to. Is there a way to make it so I listen to ONLY the playlist I want -not everything?

  • Casual Listener
  • I've made several playlists and songs from all the playlists play not just the playlist I'm trying to listen to. Is there a way to make it so I listen to ONLY the playlist I want -not everything?
  • JuanSebastian
  • Roadie
  • 1044 Views
  • 8 comments
  • 1 likes
  • Playlist
  • Closed
  • 1044 Views
  • 8 comments
  • 1 votes

Can't add to playlist, they don't show up.

I've been having this issue lately where I try to add a song to my playlist, but it won't add. If I try dragging it, the green '+' sign doesn't show, and when I try to right click and add, all my playlists within the folder don't show up (screenshot ...

Screen Shot 2018-02-15 at 3.12.46 pm.png
  • Casual Listener
  • I've been having this issue lately where I try to add a song to my playlist, but it won't add. If I try dragging it, the green '+' sign doesn't show, and when I try to right click and add, all my playlist...
  • Alfredo
  • Roadie
  • 3238 Views
  • 34 comments
  • 1 likes
  • macbook
    Playlist
  • Fixed
  • 3238 Views
  • 34 comments
  • 1 votes

Secret playlists are still public

All the playlists I have changed to "secret" still show up as public. Why is this and how can I solve this?

  • Casual Listener
  • All the playlists I have changed to "secret" still show up as public. Why is this and how can I solve this? 
  • Mara_F
  • Roadie
  • 208 Views
  • 4 comments
  • 1 likes
  • Playlist
  • Closed
  • 208 Views
  • 4 comments
  • 1 votes