Hey folks, We've been receiving contacts from Indian users saying
they've been charged for Premium and yet their account is still on free
status. This is being investigated by our teams.
Hey folks,
We've been receiving contacts from Indian users saying they've been charged for Premium and yet their account is still on free status. This is being investigated by our teams....
We're getting reports that downloaded songs are not playing when the app
is not connected to the internet. The offline songs are grayed out but
shows that they are downloaded. When connected back to the internet,
same songs can be played without issu...
We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to ...
My Question or IssueSince five days back, my recently played artists as
seen on my profile are not updating properly. Before, it was
instantaneous, now maybe 7-8 hours delay. Sometimes my library updates,
but not the artists shown in my profile. Same...
I've been a Partner since October 2017 and have not had an issue with
the spotify premium since being hired, but as of Today March 2 2018 It
won't let me get back on to the premium account and it keeps saying free
account. I've tried deleting and rei...
I've been a Partner since October 2017 and have not had an issue with the spotify premium since being hired, but as of Today March 2 2018 It won't let me get back on to the premium account and it k...
Plan Premium Family Country USA Device PC Operating System Windows 10 My
Question or Issue I am attempting to switch from Premium Family to
Premium Duo and keep getting the error: "Unable to change plans. This
could be because you're not eligible for...
Plan
Premium Family
Country
USA
Device
PC
Operating System
Windows 10
My Question or Issue
I am attempting to switch from Premium Family to Premium Duo and keep getting t...
PlanPremiumCountrySwedenDeviceSamsung Galaxy S20 UltraOperating
SystemAndroid 11 My Question or IssueWhen opening the top right menu in
a playlist, there's usually a playlist radio option. This is not
appearing. Tried deleting cache & data, also trie...
Plan Premium Country Sweden Device Samsung Galaxy S20 Ultra Operating System Android 11 My Question or Issue When opening the top right menu in a playlist, there's usually a p...
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or
IssueFor about 3 weeks now, anytime i go to play local files. i get
horrible cracking from spotify on playback, almost like the sounds been
turned up too much. the song plays but t...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue For about 3 weeks now, anytime i go to play local files. i get horrible cracking from spotify on p...
I bought a $30 spotify premium gift card and the code isn't working I
input the code correctly but there is a letter that looks like a Z but
it's backwards. I think that might be the problem. It would be great if
you could fix this you can also conta...
I bought a $30 spotify premium gift card and the code isn't working I input the code correctly but there is a letter that looks like a Z but it's backwards. I think that might be the p...
Hey - Ive just signed up for a Duo account. I want to be able to share
playlists, both mine and the ones Spotify curates for me across both
accounts. Ive followed the steps outlined here:
https://support.spotify.com/ie/account_payment_help/premium_du...
...ttps://support.spotify.com/ie/account_payment_help/premium_duo/duo-share-playlists/
...but when I go to share the playlists Im told there are 0 available. I have loads, and I have saved the S...
Hello, I am paying for a Premium account to not have an advertisements
in Spotify. But when I hit Browse button, there is a huge DIGSTER banner
with embeded video thats always starts to autoplay. Even when I have my
music playing. How could You even ...
Hello, I am paying for a Premium account to not have an advertisements in Spotify. But when I hit Browse button, there is a huge DIGSTER banner with embeded video thats always starts to a...
Plan Premium Country Australia Device Pixel 3xl Android 10 - June
security update I found this option handy for using Spotify on the ps4.
Is this a feature or a bug? Artist radio is still an option
Thread: 635330, Description: The android application stops playing after
several tracks. To reproduce: Seems to randomly occur on both premium
and free playback. It is suspected the issue on free playback may be
when the application tries to load a c...
Thread: 635330,
Description:
The android application stops playing after several tracks.
To reproduce:
Seems to randomly occur on both premium and free playback.
It i...
Hi, When I signed up for Spotify years ago I registered in Sweden. Since
two years I live in Belgium and still cannot manage to update my payment
details to my Belgian card since there is no "Belgian Spotify". The
system keeps telling me that spotify...
Hi,
When I signed up for Spotify years ago I registered in Sweden. Since two years I live in Belgium and still cannot manage to update my payment details to my Belgian card since the...
I just renewed my premium account but this time with student offer
option. I got a message: "Add hulu to your spotify. Now included with
spotify premium for students, at no extra fee" and when I click on learn
more, I got the message that "It appears...
I just renewed my premium account but this time with student offer option. I got a message: "Add hulu to your spotify. Now included with spotify premium for students, at no extra fee" and when I c...
I experience audio drops almost every 2-3 seconds when I stream music
via Google Home and Home Mini. It can't be internet throttling because I
tried streaming via phone then use either of the two as Bluetooth
speakers and I don't get an audio drop. A...
I experience audio drops almost every 2-3 seconds when I stream music via Google Home and Home Mini. It can't be internet throttling because I tried streaming via phone then use either of the two as ...
Ever since the desktop app changed to have local files imported by
searching through root folders rather than importing playlists, I
haven't been able to get any local files to sync to my iPhone app. When
I do link up a file location on the desktop a...
...ixed soon I will be cancelling my premium subscription. I got premium to get my local files on my playlists too. If that doesn't work there's no point in me subscribing anymore. EDIT: I've a...
Long time music listener, first time caller...I am very happy with my
experience so far, Spotify Premium was a great choice.I recently
expanded my experience by sharing my playlist and instead of showing my
picture i chose or a couple different bands...
Long time music listener, first time caller... I am very happy with my experience so far, Spotify Premium was a great choice. I recently expanded my experience by sharing my playlist and i...
PlanPremiumCountryCanadaDeviceiPad 2, iPad, iPhone XR, windows
desktopOperating System(iOS 13, iOS 10, Windows 10 My Question or IssueI
cannot access/manage Premium Family details. This started with my
daughter not being able to use Spotify Kids this...
Plan Premium Country Canada Device iPad 2, iPad, iPhone XR, windows desktop Operating System (iOS 13, iOS 10, Windows 10 My Question or Issue I cannot access/manage Premium Family d...
Hello, The german rapper Fard released his new album Alter Ego II few
days ago, but even though I have a premium subscription, I can't play
it.On his artist page it says that I could stream it now, but whenever I
click on it, every song is greyed out...
Hello, The german rapper Fard released his new album Alter Ego II few days ago, but even though I have a premium subscription, I can't play it. On his artist page it says that I could s...
I have had Spotify Premium for 2 years and still have it. I have
confirmed my subscription status. I am logged into the correct account
so these are not the issues. I use a SamsungS8 and version of Spotify
installed is armv7. Most of my previously do...
I have had Spotify Premium for 2 years and still have it. I have confirmed my subscription status. I am logged into the correct account so these are not the issues. I use a SamsungS8 and version of S...