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Forum Posts

[Family] "We couldn't find that address"

I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no idea what to do now

  • Casual Listener
  • I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no i...
  • Karlp123
  • Visitor
  • 28224 Views
  • 105 comments
  • 495 likes
  • Premium for Family
  • Fixed
  • 28224 Views
  • 105 comments
  • 495 votes

[Android] Trapped in "Welcome to Family/Duo Mix"

Plan Premium Family Country USA Device Multiple Android phones Operating System Android 9/10 My Question or Issue Thinking it would be a fun thing to see a fusion of our odd musical tastes, three of my family members joined Family Mix. Joining was su...

  • Casual Listener
  • Plan Premium Family Country USA Device Multiple Android phones Operating System Android 9/10   My Question or Issue Thinking it would be a fun thing to see a fusion of o...
  • Zrnie
  • Newbie
  • 11233 Views
  • 78 comments
  • 202 likes
  • Android
    Premium for Family
  • Fixed
  • 11233 Views
  • 78 comments
  • 202 votes

Family/Duo Mix doesn't show up

Plan Family Premium/Premium Country Sweden Device Computer, Iphone and android. Operating System Windows 10, Iphone 6S and Oneplus5 My Question or Issue Family Mix! Doesn't show up on my spotify or my partner's Spotify. We have tried, computer and ce...

  • Casual Listener
  • Plan Family Premium/Premium Country Sweden Device Computer, Iphone and android. Operating System Windows 10, Iphone 6S and Oneplus5   My Question or Issue   Family Mix...
  • Alex
  • Moderator
  • 26614 Views
  • 64 comments
  • 156 likes
  • Premium for Family
  • Fixed
  • 26614 Views
  • 64 comments
  • 156 votes

Upgrade from Premium to Family not working on South Africa

I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just their system not working Plan Premium CountrySouth Af...

  • Casual Listener
  • I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just th...
  • Xenia
  • Moderator
  • 3475 Views
  • 21 comments
  • 8 likes
  • Premium for Family
  • Fixed
  • 3475 Views
  • 21 comments
  • 8 votes

Can't Manage Family Plan Member

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI'm trying to manage a family plan member. They are visible under the family plan but when I click on them nothing happens.

  • Casual Listener
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue I'm trying to manage a family plan member. They are visible under the family plan but when I click on them noth...
  • casio12
  • Newbie
  • 4581 Views
  • 49 comments
  • 10 likes
  • Premium for Family
  • Fixed
  • 4581 Views
  • 49 comments
  • 10 votes

CAN'T EXPLORE SPOTIFY CHARTS

HI,¿CAN ANYONE HELP ME HOW TO BE ABLE TO EXPLORE AGAIN SPOTIFY CHARTS, ALTHOUGH I HAVE SPOTIFY PREMIUM FOR FAMILY? Thank you

  • Casual Listener
  • HI, ¿CAN ANYONE HELP ME HOW TO BE ABLE TO EXPLORE AGAIN SPOTIFY CHARTS, ALTHOUGH I HAVE SPOTIFY PREMIUM FOR FAMILY?   Thank you
  • Aimee_T
  • Roadie
  • 280 Views
  • 6 comments
  • 0 likes
  • Mac
    Premium for Family
    Web Player
  • Closed
  • 280 Views
  • 6 comments
  • 0 votes

Pago mensalmente o Premium mas as propagandas continuam

Olá! Eu tenho o Spotify Premium Família mas, apenas na minha conta, as propagandas seguem aparecendo.Eu consigo ouvir offline, passar as músicas e as demais funções normalmente, mas as propagandas continuam.As outras contas da familia não apresentam ...

  • Casual Listener
  • Olá!   Eu tenho o Spotify Premium Família mas, apenas na minha conta, as propagandas seguem aparecendo. Eu consigo ouvir offline, passar as músicas e as demais funções normalmente, mas as pro...
  • Erika
  • Roadie
  • 1339 Views
  • 2 comments
  • 0 likes
  • advertising
    Premium for Family
  • Closed
  • 1339 Views
  • 2 comments
  • 0 votes