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Forum Posts

[Family] "We couldn't find that address"

I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no idea what to do now

  • Casual Listener
  • I'm trying to add my address for Spotify Premium Family but the search box is unable to find my postcode (13 years at the address) or any other part of the address if I type it out in full. I've no i...
  • Karlp123
  • Visitor
  • 29915 Views
  • 105 comments
  • 495 likes
  • Premium for Family
  • Fixed
  • 29915 Views
  • 105 comments
  • 495 votes

[Android] Trapped in "Welcome to Family/Duo Mix"

Plan Premium Family Country USA Device Multiple Android phones Operating System Android 9/10 My Question or Issue Thinking it would be a fun thing to see a fusion of our odd musical tastes, three of my family members joined Family Mix. Joining was su...

  • Casual Listener
  • Plan Premium Family Country USA Device Multiple Android phones Operating System Android 9/10   My Question or Issue Thinking it would be a fun thing to see a fusion of o...
  • Zrnie
  • Newbie
  • 11623 Views
  • 78 comments
  • 202 likes
  • Android
    Premium for Family
  • Fixed
  • 11623 Views
  • 78 comments
  • 202 votes

Family/Duo Mix doesn't show up

Plan Family Premium/Premium Country Sweden Device Computer, Iphone and android. Operating System Windows 10, Iphone 6S and Oneplus5 My Question or Issue Family Mix! Doesn't show up on my spotify or my partner's Spotify. We have tried, computer and ce...

  • Casual Listener
  • Plan Family Premium/Premium Country Sweden Device Computer, Iphone and android. Operating System Windows 10, Iphone 6S and Oneplus5   My Question or Issue   Family Mix...
  • Alex
  • Spotify Legend
  • 27346 Views
  • 64 comments
  • 157 likes
  • Premium for Family
  • Fixed
  • 27346 Views
  • 64 comments
  • 157 votes

Upgrade from Premium to Family not working on South Africa

I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just their system not working Plan Premium CountrySouth Af...

  • Casual Listener
  • I want to upgrade my account to the family package - however when I do it (selecting credit card payment) it advises that I'm not eligible. Does this have something to do with my country - or just th...
  • Xenia
  • Moderator
  • 3732 Views
  • 21 comments
  • 8 likes
  • Premium for Family
  • Fixed
  • 3732 Views
  • 21 comments
  • 8 votes

Can't Manage Family Plan Member

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI'm trying to manage a family plan member. They are visible under the family plan but when I click on them nothing happens.

  • Casual Listener
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue I'm trying to manage a family plan member. They are visible under the family plan but when I click on them noth...
  • 5_aqn37-w2xo8
  • Newbie
  • 5348 Views
  • 50 comments
  • 10 likes
  • Premium for Family
  • Fixed
  • 5348 Views
  • 50 comments
  • 10 votes