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Not yet on Premiums

Hey Spotify Team, I just made my payment today (which is still before the deadline for payment - Dec 6 11:59PM) yet, I am stilll not subscribed to premiums. Before I made the payment, the page for premium subscription indicated that my premium subscr...

  • Casual Listener
  • Hey Spotify Team,     I just made my payment today (which is still before the deadline for payment - Dec 6 11:59PM) yet, I am stilll not subscribed to premiums.   Before I made th...
  • Alfredo
  • Roadie
  • 39 Views
  • 1 comments
  • 0 likes
  • Premium not working
  • Not An Issue
  • 39 Views
  • 1 comments
  • 0 votes

Subscribed, but not getting Premium?

Hello I just ordered 3 months spotify for premium, but I can not access all the music in my account. I can't access to the music because its telliing me that I am not a premium user. But I was paid that and I got receipt for the bill. I was log out a...

  • Casual Listener
  • Hello I just ordered 3 months spotify for premium, but I can not access all the music in my account. I can't access to the music because its telliing me that I am not a premium user. But I was p...
  • Alfredo
  • Roadie
  • 64 Views
  • 2 comments
  • 0 likes
  • Premium not working
  • Closed
  • 64 Views
  • 2 comments
  • 0 votes

Premium asking for card data again

My account does not connect and asks for me to update Credit card information. I do that but it never goes through. It days my card company is having a bad day but this is happening everyday.

  • Casual Listener
  • My account does not connect and asks for me to update Credit card information. I do that but it never goes through. It days my card company is having a bad day but this is happening everyday.
  • Aimee_T
  • Roadie
  • 83 Views
  • 2 comments
  • 0 likes
  • Premium not working
  • Closed
  • 83 Views
  • 2 comments
  • 0 votes

Got a premium account and not everything works

I have a premium account now (it's not the first time that I get one) but this time everytime I try to turn off the shuffle mode or when I try to change song it acts like I have a free account. Everything else works normally, i recived a mail after t...

  • Casual Listener
  • I have a premium account now (it's not the first time that I get one) but this time everytime I try to turn off the shuffle mode or when I try to change song it acts like I have a free account. Every...
  • Leo
  • Spotify
  • 71 Views
  • 2 comments
  • 0 likes
  • Hardware Partner
    help me
    iOS
    Mobile
    Premium
    Premium doesn't work anymore
    Premium not working
    shuffle
    Shuffle play button premium
  • Closed
  • 71 Views
  • 2 comments
  • 0 votes

Premium dissappeared

I checked my account in my information, im still "Spotify premium" but when I tried logging in my fb account in my android and desktop it always says "Spotify Free" I already uninstalled and installed it again and the same thing happens I dont know w...

  • Casual Listener
  • I checked my account in my information, im still "Spotify premium" but when I tried logging in my fb account in my android and desktop it always says "Spotify Free" I already uninstalled and installe...
  • Leo
  • Spotify
  • 116 Views
  • 5 comments
  • 0 likes
  • Premium not working
  • Closed
  • 116 Views
  • 5 comments
  • 0 votes