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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Hanging up on Roku

I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum and saw this was an issue that was happening a year ag...

  • Casual Listener
  • I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum a...
  • 4457 Views
  • 95 comments
  • 12 likes
  • roku
  • Closed
  • 4457 Views
  • 95 comments
  • 12 votes

Roku App

PLEASE UPDATE THE ROKU APP AND MAKE IT USABLE. I am a loyal premium user and music through my Roku is one of my main methods of listening to music through my entertainment system. It's insane that I cannot play personal playlists. I can do absolutely...

  • Casual Listener
  • PLEASE UPDATE THE ROKU APP AND MAKE IT USABLE. I am a loyal premium user and music through my Roku is one of my main methods of listening to music through my entertainment system. It's insane that I...
  • FabianS_Bogota
  • Roadie
  • 66 Views
  • 1 comments
  • 2 likes
  • roku
  • Not An Issue
  • 66 Views
  • 1 comments
  • 2 votes

Spotify on Roku

Just make it work? Literally. I'm paying $10/month for a product I can't even enjoy in my home, because the only options Spotify on Roku has is to search individually for every track, album, or artist I want to play- it imports none of my settings, p...

  • Casual Listener
  • Just make it work? Literally. I'm paying $10/month for a product I can't even enjoy in my home, because the only options Spotify on Roku has is to search individually for every track, album, or a...
  • HazyDecisions81
  • Newbie
  • 80 Views
  • 2 comments
  • 1 likes
  • roku
    Roku app
    Roku Workaround
  • Not An Issue
  • 80 Views
  • 2 comments
  • 1 votes

Spotify on the Roku

When are you going to make the Spotify app work on the Roku? I have a Roku in every room. My kids have fire sticks and the Spotify app works on them but I don't like the fire stick. The Roku is more user-friendly. I can install the Spotify app on the...

  • Regular
  • When are you going to make the Spotify app work on the Roku? I have a Roku in every room. My kids have fire sticks and the Spotify app works on them but I don't like the fire stick. The Roku is m...
  • erinsfun
  • Regular
  • 102 Views
  • 3 comments
  • 0 likes
  • roku
  • Not An Issue
  • 102 Views
  • 3 comments
  • 0 votes

Spotify on ROKU

I'm sure this topic has come up before, but a few months ago, I noticed that your playlists are not displayed on the Spotify app on ROKU TV. It may seem like a small issue, but it's inconvenient when you want to listen to your favorite songs and have...

  • Casual Listener
  • I'm sure this topic has come up before, but a few months ago, I noticed that your playlists are not displayed on the Spotify app on ROKU TV. It may seem like a small issue, but it's inconvenient w...
  • 126 Views
  • 1 comments
  • 0 likes
  • iphone
    Mobile
    roku
    roku tv
    spotify on roku
  • Not An Issue
  • 126 Views
  • 1 comments
  • 0 votes

URGENT: Spotify Playlists will not play on Roku

I paid for premium so I could listen to Spotify on my Roku. However, playlist are not loading. What steps can I take to cancel my subscription until this issue is resolved? Will my playlist stay intact while I am not a premium user? Sincerely, DND

  • Casual Listener
  • I paid for premium so I could listen to Spotify on my Roku. However, playlist are not loading. What steps can I take to cancel my subscription until this issue is resolved? Will my playlist stay i...
  • 101 Views
  • 1 comments
  • 0 likes
  • Playlist
    roku
  • Closed
  • 101 Views
  • 1 comments
  • 0 votes

Roku on Spotify App - Search Plays One Song, Then Hangs...

When using the Spotify app on Roku, if I search, then select either an album or an artist from the results returned from Search, then select either the "Shuffle Play" option, or the first song (sequential), the first song will play immediately. After...

  • Casual Listener
  • When using the Spotify app on Roku, if I search, then select either an album or an artist from the results returned from Search, then select either the "Shuffle Play" option, or the first song (s...
  • 111 Views
  • 2 comments
  • 0 likes
  • Playback problem
    roku
    Search Album
    Search failure
  • Closed
  • 111 Views
  • 2 comments
  • 0 votes